Messages Displayed On The Touch Panel - Oki ES9476 MFP Hardware Troubleshooting Manual

Multifunctional digital color systems
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Messages Displayed on the Touch Panel

0.
A message appears on the upper part of the screen to notify users of a problem, etc. The major examples of problems
and how to solve them are described in the table below.
Message
Close *** cover.
Jam in ***
Install new *** toner cartridge
*** Toner Not Recognized
Check the toner cartridge
Check paper size setting on
control panel for tray N. Check
the direction or size of the
paper.
Wait (Performing Self-check)
Adjusting. Wait until printing
resumed.
Time for cleaning. Open the
front cover and follow the
guidance.
Check the original and set it
again
Change direction of original
Problem Description
The cover indicated by *** is
open.
Paper jam has occurred inside
the equipment.
No toner is left. ("***" indicates
the applicable color.)
(The colors are shown
abbreviated when two or more
toners are running out: Y:
yellow, M: magenta, C: cyan,
and K: black)
The toner cartridge indicated by
*** is not installed at all or
improperly so.
The terminal of the toner
cartridge is stained.
The recommended toner
cartridge is not being used.
Paper jam has occurred
because of the mismatch
between the paper size placed
in tray N and the size registered
for the tray N in the equipment.
The equipment is undergoing
maintenance to keep its
imaging quality.
The equipment is performing
the adjustment of its inside
temperature.
The main charger, LED print
head or slit glass needs
cleaning.
The original is jammed inside of
the ADF.
The direction or the size of the
original placed on the ADF is
incorrect.
The orientation of the original
placed on the original glass is
incorrect.
Corrective Action
Check the cover on the touch panel and close
it.
Remove the jammed paper following the
guidance displayed on the touch panel.
 P.18 "Clearing a Paper Jam"
See the color indication on the touch panel
and replace the toner cartridge.
(About another 50 copies can be made after
this message appears. The number varies
depending on the conditions of copying.)
 P.67 "Replacing a Toner Cartridge"
Install the toner cartridge correctly.
 P.67 "Replacing a Toner Cartridge"
Wipe the terminal with a soft cloth.
Use the recommended toner cartridge.
 P.67 "Replacing a Toner Cartridge"
Just removing the jammed paper does not
prevent another paper from being jammed.
Be sure to correctly register the paper size in
the equipment.
 P.55 "Clearing paper jams caused by a
wrong paper size setting"
Wait until the adjustment is completed and
the message disappears.
Wait until the adjustment is completed and
the message disappears.
Clean the main charger, LED print head and
slit glass.
 P.80 "Cleaning the Inside of the
Equipment"
Remove the jammed original following the
guidance on the touch panel.
 P.21 "ADF"
Check the direction and the size of the
original and then replace it on the ADF. Then
reattempt the operation.
Change the orientation of the original by 90
degrees and place it on the original glass.

Messages Displayed on the Touch Panel 13

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