Oki ES9476 MFP Hardware Troubleshooting Manual page 15

1.TROUBLESHOOTING FOR THE HARDWARE
Message
Cannot copy
Check Department Counter
Add paper
Call for Service
Examine stapler in the saddle
Stitch unit
Check staple cartridge in the
saddle stitch unit
Check staple cartridge
Examine Stapler
Saving power - press Power
Save button.
Change tray to Correct Paper
Size
Time for periodic maintenance
Power Failure
Problem Description
The number of originals to be
scanned has exceeded the limit
specified with the department
code during scanning.
No paper is left in a tray or on
the MPT.
The equipment requires
adjusting by a service
technician.
Staple jam has occurred in the
stapler of the saddle stitch unit.
Staples in the stapler of the
saddle stitch unit have almost
run out or have actually done
so.
Staples in the stapler of the
finisher have almost run out or
have actually done so.
Staple jam has occurred in the
stapler of the finisher.
The equipment has entered into
the energy saving mode since it
has not been used for a certain
time.
No paper suitable for the
original is set.
The size of the original is not
detected correctly because the
original is sent from the ADF at a
skew.
The equipment requires
inspection and maintenance by
a service technician.
A job was interrupted by a
power failure or some other
reason.
Corrective Action
Ask your administrator for details of setting
the limit for the number of copies.
Set paper in the tray or on the MPT. The touch
panel indicates which tray (or the MPT) has no
paper.
To set paper, refer to the Copying Guide.
Contact your service representative with the
error code displayed on the right side of the
touch panel.
Never attempt to repair, disassemble or
modify the equipment by yourself.
You could cause a fire or get an electric shock.
Always contact your service representative
for maintenance or repair of the internal parts
of the equipment.
Remove the jammed staples.
 P.65 "Saddle Stitch unit"
Replace the staple case of the saddle stitch
unit if stapling is not performed for an output
document even though the stapling function
has been selected.
 P.77 "Saddle Stitch unit"
Replace the staple case of the finisher if
stapling is not performed for an output
document even though the stapling function
has been selected.
 P.74 "Refilling With Staples"
Remove the jammed staples.
 P.60 "Clearing a Staple Jam"
Press [POWER SAVE] button to clear the
power saving mode.
Place the suitable size paper for the original in
the tray.
Replace the original while aligning the side
guides of the ADF to its width so that it will be
placed straight.
Contact your service representative for
maintenance.
The print or fax job may be incomplete. Press
[Job Status] to check whether any jobs are
unfinished.
To clear the messages, press the [RESET]
button twice.
Messages Displayed on the Touch Panel 15