When You Think Something Is Wrong With The Equipment; General Operations - Oki ES9476 MFP Hardware Troubleshooting Manual

When You Think Something Is Wrong With the Equipment

0.
If you think there is something wrong with the equipment, check the following items.
 To see the functions of the equipment such as copy or print, refer to their operator's manuals (Copying Guide and
Printing Guide respectively).
 Checking the operations or procedures may help you solve the problems. When something is unclear in the
operation of the equipment or you think there is something is wrong with it, the operator's manual for the function
you are using will be helpful.
 General operations
Problem Description
The equipment does not
work at all.
No icons or signs are
displayed on the touch
panel.
(The MAIN POWER lamp and
the [POWER SAVE] button
light.)
No icons or signs are
displayed on the touch
panel.
(Only the MAIN POWER
lamp lights.)
The touch panel is dim.
The button on the control
panel does not respond to
my operation.
("Saving power - press
POWER SAVE button."
appears on the touch
panel.)
The button on the control
panel does not respond to
my operation.
(The MAIN POWER lamp and
the [POWER SAVE] button
light.)
The button on the control
panel does not respond to
my operation.
(Only the MAIN POWER
lamp lights.)
The button on the control
panel or the icon on the
touch panel does not
respond to my operation.

90 When You Think Something Is Wrong With the Equipment

Cause
The power cord is not securely
inserted into the outlet.
The main power switch is
turned OFF.
The equipment is in the Sleep
mode.
The equipment is in the Deep
Sleep mode.
The power of the equipment is
not turned ON.
The contrast of the touch panel
is adjusted lower.
The equipment is in the power
saving mode.
The equipment is in the Sleep
mode.
The equipment is in the Deep
Sleep mode.
The power of the equipment is
not turned ON.
A system-related trouble has
occurred.
Corrective Action
Insert the power cord into the outlet until it comes
to a stop.
Turn ON the main power switch.
Press the [POWER SAVE] button to clear the Sleep
mode.
Refer to Chapter 1 of the Quick Start Guide.
Press the [POWER SAVE] button to clear the Deep
Sleep mode.
Refer to Chapter 1 of the Quick Start Guide.
Press the [POWER] button.
Adjust the contrast lighter.
Refer to Chapter 1 of the MFP Management Guide.
Press the [POWER SAVE] button to clear the power
saving mode.
Refer to Chapter 1 of the Quick Start Guide.
Press the [POWER SAVE] button to clear the Sleep
mode.
Refer to Chapter 1 of the Quick Start Guide.
Press the [POWER SAVE] button to clear the Deep
Sleep mode.
Refer to Chapter 1 of the Quick Start Guide.
Press the [POWER] button.
Press the [POWER] button for at least 5 seconds to
shut down the equipment.