Messages Displayed On The Touch Panel - Oki CX4545 MFP Troubleshooting Manual

1 TROUBLESHOOTING FOR THE HARDWARE

Messages Displayed on the Touch Panel

A message may appear on the touch panel to notify users of the status of the equipment and a problem, etc. The major
examples of problems and how to solve them are described in the table below.
Message
Close *** cover.
Misfeed in ***
Install new *** toner cartridge
*** TONER NOT RECOGNIZED
Check paper size setting on control
panel for drawer N. Check the
direction or size of the paper.
Wait (Performing Self-check)
Check the original and set it again
Change direction of original
Cannot print this paper size
Select the other drawer.
Cannot print this paper type
Set the other paper type
Change from this mode
Count over, cannot store anymore
10

Messages Displayed on the Touch Panel

Problem Description
The cover indicated by *** is open.
A paper jam has occurred inside the
equipment.
No toner is left. "***" indicates the
color.
(The colors are shown abbreviated
when two or more toners are running
out: Y: yellow, M: magenta, C: cyan,
and K: black)
The toner cartridge indicated by *** is
not installed at all or improperly so.
A toner cartridge not recommended
by OKI is being used.
A paper jam has occurred because of
the mismatch between the paper size
placed in drawer N and the size
registered for the drawer N in the
equipment.
The equipment is undergoing
maintenance to preserve its imaging
quality.
The original is jammed inside of the
Reversing Automatic Document
Feeder.
The direction or the size of the
original placed on the Reversing
Automatic Document Feeder is
incorrect.
The orientation of the original placed
on the original glass is incorrect.
Printing was attempted but failed. The
paper could not be output on the tray
selected for the paper output because
of a mismatch between the paper size
and the tray.
1. Paper with the size of 320 mm x
450 mm or 320 mm x 460 mm
tried to be output in the lower
receiving tray of MJ-1101/MJ-
1106.
2. Paper with the length of 457 mm
(18") or longer tried to be output
in the lower receiving tray of MJ-
1101/MJ-1106, or the tray of MJ-
1031.
3. Paper with the length of 450 mm
(17.7") or longer tried to be output
in the receiving tray of the
equipment with any Finisher
installed.
Printing was attempted but failed.
The paper could not be output in the
tray selected because of a mismatch
between the paper type and the tray.
(Special paper or thick 4 paper tried to
be output on the lower receiving tray
of MJ-1101/MJ-1106.)
The number of originals to be
scanned has exceeded the limit
specified with the department or user
code during scanning.
Corrective Action
Check the cover on the touch panel and close it.
Remove the jammed paper following the guidance
displayed on the touch panel.
 P.14 "Clearing a Paper Jam"
See the color indication on the touch panel and
replace the toner cartridge.
(About another 50 copies can be made after this
message appears. The number varies depending on
the conditions of copying.)
 P.49 "Replacing a Toner Cartridge"
Install the toner cartridge correctly.
 P.49 "Replacing a Toner Cartridge"
Use a OKI-recommended toner cartridge.
 P.49 "Replacing a Toner Cartridge"
Just removing the jammed paper does not prevent
another paper jam. Be sure to correctly register the
paper size in the equipment.
 P.38 "Clearing paper jams caused by a wrong
paper size setting"
Wait until adjustment is completed and the message
disappears.
Remove the jammed original following the guidance
on the touch panel.
 P.17 "Paper jam in the Reversing Automatic
Document Feeder (optional) (upper)"
Check the direction and the size of the original and
then replace it on the Reversing Automatic Document
Feeder. Then reattempt the operation.
Change the orientation of the original by 90 degrees
and place it on the original glass.
Delete the failed print job, select the appropriate tray
for the paper, and perform printing again.
Delete the failed print job, select the appropriate tray
for the paper, and perform printing again.
Ask your administrator for details of setting the limit for
the number of copies.