Oki ES9476 MFP Hardware Troubleshooting Manual page 10

1.TROUBLESHOOTING FOR THE HARDWARE
10 When This Screen Is Displayed
Screen Description / Remedy
An incorrect paper size or "
indicates an unsuccessful paper size
detection. In this case, check the
following items.
 Check if the paper with an
unacceptable size is placed in the
tray.
For details about the acceptable
paper size, refer to the
Specifications Guide.
 Check if the paper with a
non-standard size is placed in the
tray.
Press [Custom] to set the paper
size manually.
 Check if there is too much space
between the paper and the side
and end guides of the tray.
Set the paper, the side guide and
the end guide to the appropriate
position again.
 Check if [Auto (inch)] is selected
even though A/B format paper has
been placed. Check if [Auto (mm)]
is selected even though LT format
paper has been placed.
Press the button which
corresponds to the format of the
paper set in the tray and then set
the paper again.
If a different paper size is
displayed even though a standard
size paper has been placed, set
the paper size manually. To do so,
the change of the setting by the
administrator is required. For
details, refer to the MFP
Management Guide.
"