Oki ES9476 MFP Hardware Troubleshooting Manual page 16

1.TROUBLESHOOTING FOR THE HARDWARE
Message
Erasing Data
Check paper size setting on
control panel for MPT. Check
the direction or size of the
paper.
Set the paper on the MPT again. The paper placed on the MPT
Check the direction or size of
the paper on the MPT and press
START
Reboot the machine
Toner near Empty (***)
Dispose of used toner
Please empty hole punch waste The Hole Punch Unit dust bin is
Fax line1 (or line2) is out of
order.
Fax line1 (or line2) is not
installed.
16 Messages Displayed on the Touch Panel
Problem Description
The Data Overwrite Enabler is
clearing the data.
Paper jam has occurred
because of a mismatch between
the paper size placed in the MPT
and the size registered for the
MPT in the equipment.
jammed.
The direction or the size of the
paper placed on the MPT is
incorrect.
The side guides of the MPT do
not fit the paper length.
A system-related trouble has
occurred.
Toner is running out. "***"
indicates the color.
(The colors are shown in
abbreviations when two or
more toners are running out: Y:
yellow, M: magenta, C: cyan,
and K: black)
The waste toner box is full.
full.
The 1st (or 2nd) line for the fax
unit is not working.
The 1st (or 2nd) line for the fax
unit is not installed.
Corrective Action
This message is displayed if the Data
Overwrite Enabler is installed. You can
operate the equipment while the message is
displayed.
Register the paper size correctly. Just
removing the jammed paper does not prevent
another paper from being jammed.
 P.55 "Clearing paper jams caused by a
wrong paper size setting"
Remove the jammed paper and set the paper
again.
Check the direction and the size of the paper
and then replace it on the MPT.
Align the side guides of the MPT to the paper
length.
Press the [POWER] button, and then
[Shutdown] or [Restart] on the touch panel.
Some toner is still left in the toner cartridge
while this message is displayed. You do not
have to replace the toner cartridge yet.
Check the color of the toner on the touch
panel and prepare the toner cartridge.
(About another 1000 copies can be made after
this message appears. Depending on the
conditions of copying, this message may not
appear even when the toner cartridge is near
empty.)
 Replace the toner cartridge after the toner
has completely run out. [Install new ***
toner cartridge] is displayed at that time.
 If you want to replace the toner cartridge
though some toner is still left, follow the
procedure below:
 P.69 "Replacing a "Near Empty" toner
cartridge"
 Black and white print is available while the
other colors has run out. Neither color nor
black and white print can be done when the
black toner has run out.
Replace the waste toner box following the
guidance displayed on the touch panel.
 P.72 "Replacing the Waste Toner Box"
Remove the paper punchings.
 P.84 "Cleaning the Hole Punch Dust Bin"
Contact your service representative.
Contact your service representative.