Oki ES9476 MFP Hardware Troubleshooting Manual page 59

1.TROUBLESHOOTING FOR THE HARDWARE
 Jam when printing from the Fax
Pull out the tray in which paper jams occurred and remove all the paper from it.
1
If such paper jams occur although [Auto (mm)] or [Auto (inch)] has been selected as the paper size, this is caused
by the incorrect size detection of the paper placed in the tray. In this case, do not remove the paper and proceed
to step 3.
Place the paper corresponding to the set size in the tray.
2
Check that the guide width is correct and there is no folded/curled paper or overloading, and
3
then close the tray.
Be sure that the height of the stacked paper does not exceed the line indicated inside of the side guides.
Clear the paper jam following the guidance shown on the touch panel. Then close all the trays
4
and covers.
Printing resumes.
Clearing a Paper Jam 59