Operational Problems - Mitel 5614 User Manual

OPERATIONAL PROBLEMS

FAULT
No display
No ringing
Unable to mute handset
by long pressing Sound
off key/Mute button.
Unable to set the ring
volume to "Silent".
Handset, with In Charger
> Other actions>Sound off
enabled, is not muted
when placed in charger.
Unable to switch off
handset by long pressing
the On-hook key.
Handset, with In Charger
> Other actions> Switch off
enabled, is not switched
off when placed in
charger.
Unable to subscribe
handset using Easy
Registration feature.
PROBABLE CAUSE
The battery level is low
The screen saver is set to "Black
also in call"
The handset is defective.
The sound off icon is on, or ring
volume set to silent, or the handset is
defective.
A handset restriction preventing the
user to silence the handset.
A handset restriction preventing the
user to switch off the handset.
1) The handset is subscribed to a
system.
ACTION OR COMMENT
Charge the battery
Change the screen saver setting
Screen Saver
as described in
page 97
Contact system administrator.
Long press the Sound off key, or
increase volume, or contact
system administrator.
Enable the parameter Possible to
Configuration
turn off sound see
Manual, Mitel 5614 DECT
TD 93176EN
Handset , .
Disable the parameter Prevent
Configuration
switch off, see
Manual, Mitel 5614 DECT
TD 93176EN
Handset , .
1) Unsubscribe the handset
and then subscribe it by
following the instructions in
Subscribe Handset in DECT
System Manually on page 76.
on
115