Map 0000: Start Map - HP StorageWorks Edge Switch 2/12 Service Manual

Diagnostics

MAP 0000: Start MAP

This MAP describes initial fault isolation for the Edge Switch 2/12. Fault isolation
begins at the Web browser PC accessing the EWS interface, failed switch, or
switch-attached host.
1
Prior to fault isolation, acquire the following from the customer:
Continue to the next step.
2
Are you at a PC with a Web browser (such as Netscape Navigator or Microsoft
Internet Explorer), an Ethernet connection to the switch reporting the problem,
and communicating with the switch through the EWS interface?
YES
↓
3
Is the Web browser PC powered on and communicating with the switch through
the Ethernet connection and EWS interface?
NO
↓
32
A system configuration drawing or planning worksheet that includes the
customer-supplied Web browser PC accessing the EWS interface, switch,
other HP products, and device connections.
The location of the Web browser PC and all switches.
The internet protocol (IP) address, gateway address, and subnet mask for the
switch reporting the problem.
The administrator user name and password of the customer- supplied server
accessing the EWS interface. Both are case sensitive and required when
prompted at the username and password entry dialog box.
NO
Go to step 19.
YES
Go to step 5.
Edge Switch 2/12 Service Manual