Verifying Proper Function Of The Lights - Cisco TelePresence System 1100 Assembly Manual

Chapter 4 First-Time Setup
Table 4-2
Problem
Sound is muffled.
No sound registers.
Microphone icon with red pipe
displays.
Microphone icon with question
mark displays.

Verifying Proper Function of the Lights

Each CTS 1100 has a built-in light fixture. This troubleshooting feature lets you see or change the status
of the light.
To test the light fixture, perform the following procedure:
Navigate to Troubleshooting > Hardware Setup > Other Devices.
Step 1
Click the Light tab.
Step 2
Step 3 Click the Start radio button to begin testing the light. If the light feature is enabled, the Light State On
button is highlighted. If the light feature is disabled, the Light State Off button is highlighted. Click
the Light State On or Light State Off button to change the current state of the light.
To end the test, click Stop.
Step 4
When you end the testing, the state of the light reverts to its default setting as specified in Cisco Unified
Communications Manager.
OL-19695-01
Troubleshooting Chart for Microphone Problems
Possible Cause
Something near or on the
microphone is distorting the
sound.
Microphone cable is not
connected or is only partially
connected.
Microphone is not connected.
One of the microphones is
unplugged.
Cisco TelePresence System 1100 Assembly, First-Time Setup, and Field Replaceable Unit Guide
Verifying Proper Function of the Lights
Possible Solution
Move objects away from the
microphone.
Check that the system is plugged
in and power is on.
Check that the microphone plug
is firmly seated in the correct
connector on the primary codec.
Check that the mute light on each
microphone is lit. An unlit light
indicates that the microphone is
not plugged in.
Lightly tap the microphone to
see if sound registers.
Contact Cisco technical support
if you are certain that the cabling
is correct and power is applied to
the system, but no sound
registers on the microphone.
Check that the microphone is
properly plugged in.
Check that the microphone is
properly plugged in.
4-29