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FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
WASHER
WASHER
DISPLAY
EXPLANATION AND RECOMMENDED PROCEDURE
DISPLAY
EXPLANATION AND RECOMMENDED PROCEDURE
PUMP DISCONNECTED
PUMP DISCONNECTED
F 33
F 33
The electrical connection between the pump and the
The electrical connection between the pump and the
CCU is lost.
CCU is lost.
Possible Causes
Possible Causes
– Poor connection between CCU (DP2) and drain
– Poor connection between CCU (DP2) and drain
pump.
pump.
– Pump thermal overload caused by the pump
– Pump thermal overload caused by the pump
running for an extended period of time.
running for an extended period of time.
Procedure
Procedure
1. Clear error code.
1. Clear error code.
2. Unplug the washer or disconnect power.
2. Unplug the washer or disconnect power.
3. Check electrical connection between pump and
3. Check electrical connection between pump and
CCU (DP2) (see page 13).
CCU (DP2) (see page 13).
4. Check the pump using a diagnostic mode.
4. Check the pump using a diagnostic mode.
If all of the above are OK and the pump still does not
If all of the above are OK and the pump still does not
run, replace the CCU.
run, replace the CCU.
LOAD DETECTED IN WASHER
LOAD DETECTED IN WASHER
F 3 4
F 3 4
DURING WASHER CLEANOUT CYCLE
DURING WASHER CLEANOUT CYCLE
The washer detects a load inside the washer tub
The washer detects a load inside the washer tub
at the beginning of the Washer Cleanout Cycle.
at the beginning of the Washer Cleanout Cycle.
Possible Causes
Possible Causes
– Load inside the washer during the Washer
– Load inside the washer during the Washer
Cleanout Cycle.
Cleanout Cycle.
– Friction between the drum and bellows material.
– Friction between the drum and bellows material.
Procedure
Procedure
1. Clear error code.
1. Clear error code.
2. Unplug the washer or disconnect power.
2. Unplug the washer or disconnect power.
3. Remove clothes from washer drum.
3. Remove clothes from washer drum.
4. Verify that misalignment of the spin basket and the
4. Verify that misalignment of the spin basket and the
T bearingonth
T bearingonth
is interpreted by the motor as a load in the washer).
is interpreted by the motor as a load in the washer).
If bellow adjustment does not correct the friction issue,
If bellow adjustment does not correct the friction issue,
the spin basket will need to be replaced.
the spin basket will need to be replaced.
COMMUNICATION FAILURE
COMMUNICATION FAILURE
F 70
F 70
BETWEEN CCU AND UI
BETWEEN CCU AND UI
Communication between Central Control Unit (CCU)
Communication between Central Control Unit (CCU)
and User Interface (UI) has failed.
and User Interface (UI) has failed.
Possible Causes
Possible Causes
– Electrical connection between CCU and UI
– Electrical connection between CCU and UI
is damaged.
is damaged.
Procedure
Procedure
1. Clear error code.
1. Clear error code.
2. Unplug the washer or disconnect power.
2. Unplug the washer or disconnect power.
3. Verify that the communication cable is connected
3. Verify that the communication cable is connected
in the upper connector of the UI.
in the upper connector of the UI.
4. Verify continuity in the cable between the CCU
4. Verify continuity in the cable between the CCU
and the UIC.
and the UIC.
If, after these procedures, the continuity test fails,
If, after these procedures, the continuity test fails,
replace the communication cable. If F70 is still
replace the communication cable. If F70 is still
present, replace the UI control.
present, replace the UI control.
e bellow
is not causing friction (which
e bellow
is not causing friction (which
WASHER
WASHER
DISPLAY
EXPLANATION AND RECOMMENDED PROCEDURE
DISPLAY
UI FAILURE
F 73
F 73
Communication error within the User Interface.
F 74
F 74
Possible Causes
Procedure
1. Clear error code.
2. Unplug the washer or disconnect power.
3. Wait 2 minutes before reconnecting power.
4. Verify UI by attempting to start a cycle or run
If these procedures do not correct the failure,
replace the UI control.
COIN 1 ERROR
d 5
d 5
The Coin 1 sensor is detected as blocked
for 8 seconds.
Possible Causes
Procedure
1. Clear error code.
2. Unplug the washer or disconnect power.
3. Clean the coin sensor.
4. Check for broken coin sensor switch on coin drop.
5. Check the wire harness connections between User
6. Shorting the connections 2 and 3 at AA4 on UI will
If the above procedures do not solve the problem,
replace the UI.
LOW VOLTAGE DETECTION ERROR
d 9
d 9
Incoming voltage detected below 90vac for 8 seconds.
Possible Causes
Procedure
1. Clear error code.
2. Unplug the washer or disconnect power.
3. Check the wire harness connection between the RFI
If the above procedures do not solve the problem,
replace the UI.
6-5
PAGE 8
PAGE 8
EXPLANATION AND RECOMMENDED PROCEDURE
UI FAILURE
Communication error within the User Interface.
Possible Causes
– A power surge/drop.
– A power surge/drop.
Procedure
1. Clear error code.
2. Unplug the washer or disconnect power.
3. Wait 2 minutes before reconnecting power.
4. Verify UI by attempting to start a cycle or run
diagnostic mode.
diagnostic mode.
If these procedures do not correct the failure,
replace the UI control.
COIN 1 ERROR
The Coin 1 sensor is detected as blocked
for 8 seconds.
Possible Causes
– Coin vault full of money.
– Coin vault full of money.
– Blocked or dirty sensor.
– Blocked or dirty sensor.
Procedure
1. Clear error code.
2. Unplug the washer or disconnect power.
3. Clean the coin sensor.
4. Check for broken coin sensor switch on coin drop.
5. Check the wire harness connections between User
Interface (AA4) and the coin sensor switch to ensure
Interface (AA4) and the coin sensor switch to ensure
wires do not block the coin switch beam.
wires do not block the coin switch beam.
6. Shorting the connections 2 and 3 at AA4 on UI will
simulate a good coin sensor.
simulate a good coin sensor.
If the above procedures do not solve the problem,
replace the UI.
LOW VOLTAGE DETECTION ERROR
Incoming voltage detected below 90vac for 8 seconds.
Possible Causes
– Voltage drop due to multiple washers
– Voltage drop due to multiple washers
on same circuit.
on same circuit.
– Worn outlet.
– Worn outlet.
Procedure
1. Clear error code.
2. Unplug the washer or disconnect power.
3. Check the wire harness connection between the RFI
filter and the transformer.
filter and the transformer.
If the above procedures do not solve the problem,
replace the UI.
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Troubleshooting
