Handling Firmware Update Errors - Ricoh MD-P2 Field Service Manual

5. System Maintenance Reference
12. Turn on the main power switch.
13. Check that the NVRAM data is correctly downloaded.
• This procedure does not download the following data to the NVRAM:
• Total Count
• Serial Number

Handling Firmware Update Errors

An error message shows in the first line if an error occurs during a download. The error code consists of
the letter "E" and a number ("E20", for example).
5
Error Message Table
Code
20 Cannot map logical address
21 Cannot access memory
Cannot decompress compressed
22
data
Error occurred when ROM update
23
program started
24 SD card access error
No HDD available for stamp data
30
download
Data incorrect for continuous
31
download
Data incorrect after download
32
interrupted
33 Incorrect SD card version
180
Meaning Solution
Make sure the SD card is inserted correctly.
HDD connection incorrect or replace hard disks.
Incorrect ROM data on the SD card or data is
corrupted.
Controller program abnormal. If the second attempt
fails, replace controller board.
Make sure SD card inserted correctly, or use
another SD card.
HDD connection incorrect or replace hard disks.
Insert the SD card with the remaining data required
for the download, the re-start the procedure.
Execute the recovery procedure for the intended
module download, then repeat the installation
procedure.
Incorrect ROM data on the SD card, or data is
corrupted.