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Toshiba Personal Computer TECRA A8 series / Satellite Pro A120 series Maintenance Manual TOSHIBA CORPORATION File Number 960-573 [CONFIDENTIAL] Downloaded from www.Manualslib.com manuals search engine...
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The information presented in this manual has been reviewed and validated for accuracy. The included set of instructions and descriptions are accurate for the TECRA A8 series / Satellite Pro A120 series at the time of this manual’s production. However, succeeding computers and manuals are subject to change without notice.
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NOTE: “Note” contains general information that relates to your safe maintenance service. Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
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The manual is divided into the following parts: Chapter 1 Hardware Overview describes the TECRA A8 series / Satellite Pro A120 series system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
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Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example: Read Only Memory (ROM) Keys Keys are used in the text to describe many operations.
Table of Contents Chapter 1 Hardware Overview Features ........................1-1 2.5-inch Hard Disk Drive..................1-14 Keyboard........................1-16 Optical Drive......................1-17 TFT Color Display....................1-21 Power Supply ......................1-24 Batteries ........................1-28 AC Adaptor......................1-30 Chapter 2 Troubleshooting Procedures Troubleshooting ......................2-1 Troubleshooting Flowchart..................
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Chapter 3 Tests and Diagnostics The Diagnostic Test ....................3-1 Executing the Diagnostic Test ................... 3-4 Setting of the hardware configuration ............... 3-9 Heatrun Test......................3-11 Subtest Names......................3-12 System Test......................3-14 Memory Test......................3-16 Keyboard Test......................3-17 Display Test ......................3-18 3.10 Floppy Disk Test......................
There some models and options according to BTO system. Refer to the Parts List for the configuration of each model and options. Microprocessor The TECRA A8 series / Satellite Pro A120 series computer is equipped with one of the following processors. ®...
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1 Hardware Overview 1.1 Features Memory Two DDR2-533/DDR2-667 SDRAM slots. Memory modules can be installed to provide a maximum of 4GB (Intel Chipset model) or 2GB (ATI Chipset model). Memory modules are available in 256MB, 512MB, 1024MB and 2048MB sizes. The computer has a 2.5-inch SATA HDD.
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1.1 Features 1 Hardware Overview Universal Serial Bus (USB2.0) Three USB ports are provided. The ports comply with the USB2.0 standard. IEEE 1394 port The computer comes with one IEEE 1394 port. It enables high-speed data transfer directly from external devices such as digital video cameras. External monitor (RGB) port The port enables connection of an external monitor, which is recognized automatically by Video Electronics Standards Association (VESA) Display Data Channel (DDC) 2B...
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This button switches the display between internal display, external display, simultaneous display and multi-monitor display. TOSHIBA Assist button When this button is pressed during power-on, the computer is connected to “Toshiba Assist”. When this button is pressed during power-off, the computer is turned on and connected to “Toshiba Assist”.
1.1 Features 1 Hardware Overview The front of the computer is shown in figure 1-1. Figure 1-1 Front of the computer TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) [CONFIDENTIAL] Downloaded from www.Manualslib.com manuals search engine...
1 Hardware Overview 1.1 Features The system unit configuration is shown in figure 1-2. Figure 1-2 System unit configuration [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) Downloaded from www.Manualslib.com manuals search engine...
1.1 Features 1 Hardware Overview Figure 1-3-1, 1-3-2 is a block diagram of the system unit. Figure 1-3-1 System unit block diagram (Intel chipset model) Figure 1-3-2 System unit block diagram (ATI chipset model) TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) [CONFIDENTIAL] Downloaded from www.Manualslib.com...
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1 Hardware Overview 1.1 Features The system unit is composed of the following major components: Processor ® ® Intel Core Duo Processor (dual core), Intel Core Solo Processor (single ® ® core) or Intel Celeron M Processor is mounted. ® Intel Core Duo Processor:...
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1.1 Features 1 Hardware Overview Memory Two memory slots capable of accepting DDR2-SDRAM 256MB, 512MB, 1024MB or 2048MB memory modules for a maximum of 4GB (Intel Chipset model) or 2GB (ATI Chipset model). • 200-pin Small Outline DIMM • 1.8V operation •...
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1 Hardware Overview 1.1 Features – PCI Express interface – A-Link Express – Supports ICH – Power management South Bridge • Intel ICH7-M: – DMI(Direct Media Interface) – PCI Express I/F (4 ports) – PCI Bus I/F Rev2.3 (6 PCI REQ/GNT Pairs) –...
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1.1 Features 1 Hardware Overview − USB host interface with support for 8 USB ports; 2 OHCI host controllers; 1 EHCI high-speed USB 2.0 Host Controller − Integrated LAN Controller − System Management Bus (SM Bus) Specification, Version 2.0 with additional support for I2C devices −...
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1 Hardware Overview 1.1 Features Graphics interface in North Bridge (Intel 945GM/ATI RC420MB) is used. Sound Controller • Sound controller built in the South Bridge (Intel ICH7-M/ATI SB450) + ALC262, AN12941A. − Internal stereo speakers − Volume control − Stereo headphone jack −...
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− Supports WOL (Intel-maid wireless LAN card only ) Other main system chips • Clock Generator (ICS-made 954321AGLFT) • EC/KBC (Renesas-made M306KAFCLRP) • PSC (Toshiba-made TMP86FS49UG) • Super I/O (LPC-made 47N217) • Temperature sensor (ADM-made 1032ARMZ ×2) • Acceleration sensor (ST Micro-made LIS3L02AQ) •...
1 Hardware Overview 1.2 2.5-inch Hard Disk Drive 2.5-inch Hard Disk Drive The removable HDD is a random access non-volatile storage device. It has a non-removable 2.5-inch magnetic disk and mini-Winchester type magnetic heads. The computer supports a 40GB, 60GB, 80GB, 100GB or 120GB. The HDD is shown in figure 1-4.
1 Hardware Overview 1.3 Keyboard Keyboard The keyboard is mounted 84(US)/85(UK) keys that consist of character key and control key. The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller. Figure 1-5 is a view of the keyboard. See Appendix E about a layout of the keyboard.
1.4 Optical Drive 1 Hardware Overview Optical Drive 1.4.1 CD-ROM Drive The CD-ROM drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) CD-ROM. The specifications of the CD-ROM are described in Table 1-3. Table 1-2 CD-ROM drive specifications Specifications Item TEAC G8CC0002R520 Outline...
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1 Hardware Overview 1.4 Optical Drive 1.4.2 DVD-ROM Drive The DVD-ROM drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) CD-ROM, DVD-ROM. The specifications of the DVD-ROM are described in Table 1-3. Table 1-3 DVD-ROM drive specifications Specifications Item TEAC G8CC0002E520 Outline Width (mm)
1.4 Optical Drive 1 Hardware Overview 1.4.3 DVD-ROM & CD-R/RW Drive The DVD-ROM & CD-R/RW drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15- inch) CD-ROM, DVD-ROM and CD-R/RW. The specifications of the DVD-ROM & CD-R/RW drive are described in Table 1-4. Table 1-4 DVD-ROM &...
1 Hardware Overview 1.4 Optical Drive 1.4.4 DVD-Super Multi Drive The DVD Super Multi drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) CD-ROM, DVD-ROM, CD-R, CD-RW, DVD-R, DVD+R, DVD-RW, DVD+RW, DVD- RAM, DVD-R DL and DVD+R DL. The specifications are listed in Table 1-5. Table 1-5 DVD Super Multi drive specifications Item Specifications...
1.5 TFT Color Display 1 Hardware Overview TFT Color Display The TFT color display consists of 15.4-inch WXGA LCD module and FL inverter board. 1.5.1 LCD Module The LCD module used for the TFT color display uses a backlight as the light source and can display a maximum of 16M colors with 1,200 x 800 resolution.
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1 Hardware Overview 1.5 TFT Color Display Specifications Item 15.4-inch WXGA TFT (SAMSUNG G33C0003F110) Number of Dots 1,280(W) x 800(H) Dot spacing (mm) 0.258(H) x 0.258(V) Display range (mm) 331.2(H) x 207.0(V) Specifications Item 15.4inch WXGA TFT (SAMSUNG G33C0003H110) Number of Dots 1,280(W) x 800(H) Dot spacing (mm) 0.258(H) x 0.258(V)
1.5 TFT Color Display 1 Hardware Overview 1.5.2 FL Inverter Board The FL inverter board supplies a high frequency current to illuminate the LCD module. Table 1-7 lists the FL inverter board specifications. Table 1-7 FL inverter board specifications Item Specifications G71C00011221 Input...
1 Hardware Overview 1.6 Power Supply Power Supply The power supply supplies many different voltages to the system board and performs the following functions: 1. Judges that the DC power supply (AC adapter) is connected to the computer. 2. Detects DC output and circuit malfunctions. 3.
1.6 Power Supply 1 Hardware Overview Table 1-8-1 Power supply output rating (Intel chipset model) Power supply Name Power OFF Voltage Power OFF (Suspend Object (Boot mode) battery mode) 1.500 - 0.300 1.05 CPU, GMCH, ICH7-M CPU, GMCH, ICH7-M, 1R5-P1V PCI-e Mini Card 1R8-B1V GMCH, DDR2-SDRAM...
1 Hardware Overview 1.6 Power Supply Table 1-8-2 Power supply output rating (ATI chipset model) (1/2) Power supply Name Power OFF Voltag Power OFF (Suspend batter Object e[V] (Boot mode) mode) 1.500 - 0.300 CPU, South Bridge, North 1.05 Bridge 1R5-P1V CPU, PCI-e Mini Card 1R2-P1V...
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1.6 Power Supply 1 Hardware Overview Table 1-8-2 Power supply output rating (ATI chipset model)(2/2) Power supply Name Power OFF Voltag Power OFF (Suspend batter Object e[V] (Boot mode) mode) FL-P5V FL-Inverter PNL-P3V DDC-P5V IF-P5V Docker SND-P5V AMP, Sound Power MCVCCA-PYV PC card MCVPPA-PYV...
1 Hardware Overview 1.7 Batteries Batteries The computer has two types of batteries as follows: Main battery Real Time Clock (RTC) battery The battery specifications are listed in Table 1-9. Table 1-9 Battery specifications Battery name Material Output Capacity voltage G71C0004HC10/B10 Li-Ion 10.8 V...
1.7 Batteries 1 Hardware Overview Charge is stopped in the following cases. 1. The main battery is fully charged. 2. The main battery is removed. 3. Main battery or AC adapter voltage is abnormal. 4. Charging current is abnormal. Data preservation time When turning off the power in being charged fully, the preservation time is as following Table 1-11.
1 Hardware Overview 1.8 AC Adapter AC Adapter The AC adapter is used to charge the battery. Table 1-13 lists the AC adapter specifications. Table 1-13 AC adapter specifications Parameter Specification G71C0004A510(3-pin) / G71C0002SC10(2-pin) Power 60W (Peak 75W) Input voltage 100V/240V Input frequency 50Hz to 60Hz...
The implement for the Diagnostics procedures is referred to Chapter 3. Also, following implements are necessary: 1. Phillips screwdrivers (For replacement procedures, Refer to Chapter 4) 2. Implements for debugging port check • Toshiba DOS system FD • RS-232C cross cable • Test board with debug port test cable •...
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2 Troubleshooting Procedures 2.1 Troubleshooting There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply Troubleshooting. (1) Cable connection is described in the figure as line. (2) Pin connection is described in the figure as arrow. <e.g>...
Make sure that Windows XP preinstalled by Toshiba is installed on the hard disk. Operating systems not preinstalled by Toshiba can cause the computer malfunction. Make sure all optional equipment is removed from the computer. Make sure the USB FDD (When connected to the computer) and optical drive are empty.
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2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart If the diagnostics program cannot detect an error, the problem may be intermittent. The Running Test program should be executed several times to isolate the problem. Check the Log Utilities function to confirm which diagnostic test detected an error, then perform the appropriate troubleshooting procedures as follows: 1.
2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures Power Supply Troubleshooting The power supply controls many functions and components. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other Procedures as instructed. The procedures described in this section are: Procedure 1: Icons in the LCD Check Procedure 2: Error Code Check Procedure 3: Connection Check...
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2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Table 2-2 DC IN icon DC IN icon Power supply status Lights green DC power is being supplied from the AC adapter. Flashes orange There is a problem with the power supply. *1 Doesn’t light Any condition other than those above.
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2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures Procedure 2 Error Code Check If the power supply microprocessor detects a malfunction, the DC IN icon blinks orange. The blink pattern indicates an error as shown below. Start Off for 2 seconds Error code (8 bit) “1”...
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2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting AC Adaptor Error code Meaning AC Adaptor output voltage is over 16.5V. CommonDock voltage is over 16.5V. Current from the DC power supply is over 7.00A. Current from the DC power supply is over 0.5A when there is no load. Correction value of 0[A] is out of designed value.
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2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures E5V output Error code Meaning E5V voltage is over 6.00V when the computer is powered on/off. E5V voltage is under 4.50V when the computer is powered on. E5V voltage is under 4.50V when the computer is booting up. E5V voltage is under 4.50V when EV power is maintained and OUTV1=EV is designated.
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2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting PPV output Error code Meaning PPV voltage is over 1.80V when the computer is powered on/off. PPV voltage is under 0.32V when the computer is powered on. PPV voltage is under 0.32V when the computer is booting up. PTV output Error code Meaning...
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2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures PTV output Error code Meaning PTV voltage is over 1.26V when the computer is powered on/off. PTV voltage is under 0.89V when the computer is powered on. PTV voltage is under 0.89V when the computer is booting up. Miscellaneous Error code Meaning...
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2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Compare the patterns in the hexadecimal error code to the tables below. AC Adaptor Error code Meaning AC Adaptor output voltage is over 16.5V. CommonDock voltage is over 16.5V. Current from the DC power supply is over 7.00A. Current from the DC power supply is over 0.5A when there is no load.
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2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures E5V output Error code Meaning E5V voltage is over 6.00V when the computer is powered on/off. E5V voltage is under 4.50V when the computer is powered on. E5V voltage is under 4.50V when the computer is booting up. E5V voltage is under 4.50V when EV power is maintained and OUTV1=EV is designated.
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2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting PPV output Error code Meaning PPV voltage is over 1.80V when the computer is powered on/off. PPV voltage is under 0.32V when the computer is powered on. PPV voltage is under 0.32V when the computer is booting up. PTV output Error code Meaning...
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2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures PTV output Error code Meaning PTV voltage is over 1.26V when the computer is powered on/off. PTV voltage is under 0.89V when the computer is powered on. PTV voltage is under 0.89V when the computer is booting up. Miscellaneous Error code Meaning...
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2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Procedure 3 Connection Check The power supply wiring diagram is shown below: Any of the connectors may be disconnected. Perform Check 1. Check 1 Disconnect the AC power cord from the wall outlet. Check the power cable for breaks.
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2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures Procedure 4 Charge Check Check 1 Make sure the AC adaptor and AC power cord are firmly plugged into the DC IN socket and the wall outlet. If these cables are connected correctly, replace the AC adaptor (and/or AC power cord, if necessary).
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2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Procedure 5 Replacement Check The system board processor module may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures. Check the connection between the AC adaptor and system board and connection. After checking the connections, perform the following Check 1: When AC adapter is connected: Check 1...
2.4 System Board Troubleshooting 2 Troubleshooting Procedures System Board Troubleshooting This section describes how to determine if the system board and CPU are defective or not functioning properly. Start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: Procedure 1: Message Check Procedure 2: Debugging Port Check (Boot Mode)
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2 Troubleshooting Procedures 2.4 System Board Troubleshooting Procedure 1 Message Check When the power is turned on, the system performs the Initial Reliability Test (IRT) installed in the BIOS ROM. The IRT tests each IC on the system board and initializes it. If an error message is shown on the display, perform Check 1.
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2.4 System Board Troubleshooting 2 Troubleshooting Procedures Check 3 The IRT checks the system board. When the IRT detects an error, the system stops or an error message appears. If one of the following error messages (1) through (15), (20) or (21) appears, go to Procedure 4.
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2 Troubleshooting Procedures 2.4 System Board Troubleshooting Procedure 2 Debugging Port Check (Boot Mode) Check the D port status by a debug port test. The tool for debug port test is shown below. Figure 2-2 A set of tool for debug port test The test procedures are follows: 1.
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2.4 System Board Troubleshooting 2 Troubleshooting Procedures [Intel chipset model] Table 2-4-1 Debug port (Boot mode) error status (1/9) D port status Inspection items Details Boot block Permission of A20 line and clear of software reset bit Prohibition of APIC Initialization of MCH and ICH Initialization of Super I/O Initialization of debug port...
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2 Troubleshooting Procedures 2.4 System Board Troubleshooting Table 2-4-1 Debug port (Boot mode) error status (2/9) D port status Inspection items Details F009 Saving key scan code Setting of TASK_1ms_TSC FAN control Clears mute Initialization of sound Sets the volume to max. (model controlling volume) When request BIOS, EC/KBC Blinks green (cycle:2s, on:1s, off:1s) rewriting...
2.4 System Board Troubleshooting 2 Troubleshooting Procedures Table 2-4-1 Debug port (Boot mode) error status (3/9) D port status Inspection items Details (F100) Initialization of H/W (before DRAM Initialization of MCH recognition) nitialization of ICH.D30.Func0 nitialization of ICH.D31.Func0 Initialization of ICH.D31.Func1 Initialization of USB.
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2 Troubleshooting Procedures 2.4 System Board Troubleshooting Table 2-4-1 Debug port (Boot mode) error status (4/9) D port status Inspection items Details Transition to RESUME-MAIN Resume error process Reset of CPU clock to low Prohibition of all SMI Clearance of resume status Return to ROM Turning area of C0000h to EFFFFh to PCI (Prohibition of DRAM)
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2.4 System Board Troubleshooting 2 Troubleshooting Procedures Table 2-4-1 Debug port (Boot mode) error status (5/9) D port status Inspection items Details (F106) Check of CMOS default check (When there is bad battery or bad checksum (ROM,CMOS), executes default setting.) Control of over input power Control of battery discharge current (1CmA)
2 Troubleshooting Procedures 2.4 System Board Troubleshooting Table 2-4-1 Debug port (Boot mode) error status (6/9) D port status Inspection items Details F109 Task generation for waiting INIT_PCI completion Initialization of SVP (model supporting SVP) CMOS data initialization (2) PnP initialization Setting of setup items Waiting for the completion of Multi- box status check...
2.4 System Board Troubleshooting 2 Troubleshooting Procedures Table 2-4-1 Debug port (Boot mode) error status (7/9) D port status Inspection items Details (F10F) Control of CD POWER SW (model supporting CD Play) Timer initialization start EC initialization & Reading of battery information Update of system BIOS (Update of EDID information for LCD) F110...
2 Troubleshooting Procedures 2.4 System Board Troubleshooting Table 2-4-1 Debug port (Boot mode) error status (8/9) D port status Inspection items Details (F11E) Initialization of TPM (model supporting TPM) EX_IO_ROM_CHECK F11F (Option I/O ROM check) F120 PRE_BOOT_SETUP Saving of value in 40:00h (for SIO saving/restoring) Setting of font address for resume password Setting of repeat parameter for USB KB...
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2.4 System Board Troubleshooting 2 Troubleshooting Procedures Table 2-4-1 Debug port (Boot mode) error status (9/9) D port status Inspection items Details (F120) Initialization of HW just before BOOT and waiting the completion Notifies the DVI connection status to VGA BIOS (models supporting DVI) Setting of battery save mode Setting of date...
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2 Troubleshooting Procedures 2.4 System Board Troubleshooting [ATI chipset model] Table 2-4-2 Debug port (Boot mode) error status (1/9) D port status Inspection items Details Boot block Permission of A20 line and clear of software reset bit Prohibition of APIC Initialization of North Bridge and South Bridge Initialization of Super I/O...
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2.4 System Board Troubleshooting 2 Troubleshooting Procedures Table 2-4-2 Debug port (Boot mode) error status (2/9) D port status Inspection items Details F009 Saving key scan code Setting of TASK_1ms_TSC FAN control Initialization of sound Clears mute When request BIOS, EC/KBC Blinks green (cycle:2s, on:1s, off:1s) rewriting Blinks orange (cycle: 8s(On:4s,Off:4s), beeps for...
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2 Troubleshooting Procedures 2.4 System Board Troubleshooting Table 2-4-2 Debug port (Boot mode) error status (3/9) D port status Inspection items Details (F100) Initialization of H/W (before DRAM Initialization of North Bridge recognition) Initialization of South Bridge Initialization of GPIO Initialization of TI controller Initialization of PIT channel 1...
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2.4 System Board Troubleshooting 2 Troubleshooting Procedures Table 2-4-2 Debug port (Boot mode) error status (4/9) D port status Inspection items Details (F103) Transition to RESUME-MAIN Resume error process Reset of CPU clock to low Prohibition of all SMI Clearance of resume status Return to ROM Turning area of C0000h to EFFFFh to PCI (Prohibition of DRAM)
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2 Troubleshooting Procedures 2.4 System Board Troubleshooting Table 2-4-2 Debug port (Boot mode) error status (5/9) D port status Inspection items Details (F106) Check of CMOS default check (When there is bad battery or bad checksum (ROM, CMOS), executes default setting.) Control of over input power Control of battery discharge current (1CmA)
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2.4 System Board Troubleshooting 2 Troubleshooting Procedures Table 2-4-2 Debug port (Boot mode) error status (6/9) D port status Inspection items Details F109 Task generation for waiting INIT_PCI completion Initialization of SVP (model supporting SVP) CMOS data initialization (2) PnP initialization Setting of setup items Waiting for the completion of Multi- box status check...
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2 Troubleshooting Procedures 2.4 System Board Troubleshooting Table 2-4-2 Debug port (Boot mode) error status (7/9) D port status Inspection items Details (F10F) Timer initialization start EC initialization & Reading of battery information Update of system BIOS (Update of EDID information for LCD) F110 Waiting for VGA chip initialization...
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2.4 System Board Troubleshooting 2 Troubleshooting Procedures Table 2-4-2 Debug port (Boot mode) error status (8/9) D port status Inspection items Details (F11E) Initialization of TPM (model supporting TPM) EX_IO_ROM_CHECK F11F (Option I/O ROM check) F120 PRE_BOOT_SETUP Saving of value in 40:00h (for SIO saving/restoring) Setting of font address for resume password Setting of repeat parameter for USB KB...
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2 Troubleshooting Procedures 2.4 System Board Troubleshooting Table 2-4-2 Debug port (Boot mode) error status (9/9) D port status Inspection items Details (F120) Initialization of HW just before BOOT and waiting the completion Notifies the DVI connection status to VGA BIOS (models supporting DVI) Setting of battery save mode Setting of date...
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2.4 System Board Troubleshooting 2 Troubleshooting Procedures Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform these tests. 1. System test 2.
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2 Troubleshooting Procedures 2.4 System Board Troubleshooting Procedure 4 Replacement Check The system board connectors may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and replace it. 2-44 [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) Downloaded from www.Manualslib.com manuals search engine...
2.5 USB FDD Troubleshooting 2 Troubleshooting Procedures USB FDD Troubleshooting This section describes how to determine if the USB FDD is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: USB FDD Head Cleaning Check Procedure 2: Diagnostic Test Program Execution Check Procedure 3: Connector Check and Replacement Check Procedure 1...
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2 Troubleshooting Procedures 2.5 USB FDD Troubleshooting Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures. Floppy disk drive test error codes and their status names are listed in Table 2-5.
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2.5 USB FDD Troubleshooting 2 Troubleshooting Procedures Procedure 3 Connector Check and Replacement Check The USB FDD is connected to the System Board. Check 1 When using the USB port, make sure the USB FDD cable is firmly connected to CN4612, CN4611 or CN4610 on the System.
Procedure 1 Partition Check Insert the Toshiba DOS system disk and restart the computer with U key holding down. Perform the following checks: Check 1 Type C: and press Enter. If you cannot change to drive C, go to Check 2. If you can change to drive C, go to Procedure 2.
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2.6 HDD Troubleshooting 2 Troubleshooting Procedures Procedure 2 Message Check When the power is turned on, the system performs the Initial Reliability Test (IRT) installed in the BIOS ROM. When the test detects an error, an error message is displayed on the screen.
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2 Troubleshooting Procedures 2.6 HDD Troubleshooting Procedure 3 Format Check The computer’s HDD is formatted using the DOS FORMAT program or the physical format program of the test program. To format the HDD, start with Check 1 below and perform the other steps as required.
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2.6 HDD Troubleshooting 2 Troubleshooting Procedures Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnostics Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more information about the HDD test program.
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2 Troubleshooting Procedures 2.6 HDD Troubleshooting Procedure 5 Connector Check and Replacement Check The HDD may be disconnected, or the HDD, HDD cable or system board may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks: Check 1 Make sure the HDD is firmly connected to CN1850 on the system board.
2.7 Keyboard and Touch pad Troubleshooting 2 Troubleshooting Procedures Keyboard and Touch pad Troubleshooting To determine if the computer’s keyboard or touch pad is functioning properly, perform the following procedures. Start with Procedure 1 and continue with the other procedures as instructed.
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2 Troubleshooting Procedures 2.7 Keyboard and Touch pad Troubleshooting Procedure 2 Connector Check and Replacement Check The keyboard, touch pad or sensor/switch board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: 1.
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2.7 Keyboard and Touch pad Troubleshooting 2 Troubleshooting Procedures Check 5 The touch pad cable may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still exists, perform Check 8. Check 6 Make sure the SW cable is firmly connected to CN9721 on the system board.
2 Troubleshooting Procedures 2.8 Display Troubleshooting Display Troubleshooting This section describes how to determine if the computer’s display is functioning properly. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Cable Check Procedure 3: Replacement Check Procedure 1...
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2.8 Display Troubleshooting 2 Troubleshooting Procedures Procedure 3 Replacement Check The FL, FL inverter board, LCD module, and system board are connected to display circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures. Check 1 Replace the display cable (FL cable and LCD cable) with a new one following the instructions in Chapter 4, Replacement Procedures and test the display again.
2 Troubleshooting Procedures 2.9 Optical Drive Troubleshooting Optical Drive Troubleshooting This section describes how to determine if the optical drive (DVD-ROM&CD-R/RW or DVD Super Multi drive) is functioning properly. Perform the steps below starting with Procedure 1 and continue with the other procedures as required. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1...
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2.9 Optical Drive Troubleshooting 2 Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The optical drive (DVD-ROM&CD-R/RW or DVD Super Multi drive) is connected to the system board. The connectors may be disconnected from the system board or may be damaged.
2 Troubleshooting Procedures 2.10 Modem Troubleshooting 2.10 Modem Troubleshooting This section describes how to determine if the computer’s modem is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check...
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2.10 Modem Troubleshooting 2 Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The Modem is installed as a MDC (Modem Daughter Card). If the modem malfunctions, there may be a bad connection between the MDC and the system board. Or the MDC, system board or their connectors might be damaged.
2 Troubleshooting Procedures 2.11 LAN Troubleshooting 2.11 LAN Troubleshooting This section describes how to determine if the computer’s LAN is functioning properly. Perform the steps below starting with Procedure 1 and continue with the other procedures as required. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check...
2.12 Bluetooth Troubleshooting 2 Troubleshooting Procedures 2.12 Bluetooth Troubleshooting This section describes how to determine if the computer’s Bluetooth is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Transmitting-Receiving Check Procedure 2: Connection Check Procedure 3: Replacement Check Procedure 1...
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2 Troubleshooting Procedures 2.12 Bluetooth Troubleshooting Procedure 2 Connection Check The Bluetooth function wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure that the wireless communication switch is “On”.
2.13 Wireless LAN Troubleshooting 2 Troubleshooting Procedures 2.13 Wireless LAN Troubleshooting This section describes how to determine if the computer’s Wireless LAN is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Transmitting-Receiving Check Procedure 2: Antenna Connection Check Procedure 3: Replacement Check...
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2 Troubleshooting Procedures 2.13 Wireless LAN Troubleshooting Procedure 2 Antenna Connection Check The wireless LAN wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure the wireless LAN card is firmly connected to CN2600 on the system board.
2.14 Sound Troubleshooting 2 Troubleshooting Procedures 2.14 Sound Troubleshooting NOTE: On the Operation Systems other than Windows/Vivace, sounds come form the internal speaker, even if a headphone connected. This section describes how to determine if the computer’s sound functions are functioning properly.
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2 Troubleshooting Procedures 2.14 Sound Troubleshooting Procedure 2 Connector Check The sound function-wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks: 1.
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2.14 Sound Troubleshooting 2 Troubleshooting Procedures Procedure 3 Replacement Check Check 1 If the stereo speakers do not sound properly, the right or left speaker may be defective or damaged. Replace it with a new one. If the stereo speakers still do not work properly, go to Check 2.
2 Troubleshooting Procedures 2.15 SD card Slot Troubleshooting 2.15 SD card Slot Troubleshooting This section describes how to determine if the computer’s SD card functions are functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.
2.16 Fingerprint sensor Troubleshooting 2 Troubleshooting Procedures 2.16 Fingerprint sensor Troubleshooting CAUTION: To delete the account for confirming the fingerprint operation, it is necessary to log on by the account with the management authority. If the password has been set to log on, ask the Log-ON password to the user. To check if the Fingerprint sensor works correctly or not, follow the troubleshooting procedures below as instructed.
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2 Troubleshooting Procedures 2.16 Fingerprint sensor Troubleshooting Procedure 1 Setting Windows Log-ON password 1. Open [User Account] from [Control Panel]. 2. Click [User Account]. 3. Click the icon of the account (user’s name) that you want to set the password. 4.
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2.16 Fingerprint sensor Troubleshooting 2 Troubleshooting Procedures [User's Passport] appears in “Enter your password”. Click [Next]. When the finger print has been enrolled, [User’s Password] appears. Slide your finger enrolled or type the password. Click [Next]. 4. Type the Windows logon password in “Enter your password” and click [Next]. [User’s Password] appears.
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2 Troubleshooting Procedures 2.16 Fingerprint sensor Troubleshooting 5. Confirm that the box of [Run interactive tutorial] is checked (when proceeding wit seeing Tutorial) and click [Next]. 6. Watch the Video carefully, click [Next]. 2-74 [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) Downloaded from www.Manualslib.com manuals search engine...
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2.16 Fingerprint sensor Troubleshooting 2 Troubleshooting Procedures 7. Put lightly your finger on the fingerprint sensor at the right side of the touchpad and slide your finger toward you. Slide your finger four times. Four boxes are filled with fingerprints. At this time, when you click the [Replay video], you can watch the video that you have watched in Procedure 6.
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2 Troubleshooting Procedures 2.16 Fingerprint sensor Troubleshooting When you have failed in any time of four times reading and want to practice again, click [Try again]. When you have fully succeeded in four times of reading, the message of “Fully succeeded” appears. 8.
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2.16 Fingerprint sensor Troubleshooting 2 Troubleshooting Procedures Put lightly the first joint of your finger you want to enroll on the fingerprint sensor and slide your finger toward you. Enroll your finger three times. Every time your finger has been successfully enrolled, one box is checked. When your finger has been successfully enrolled three times, the message of “Succeeded”...
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2 Troubleshooting Procedures 2.16 Fingerprint sensor Troubleshooting 13. Type a backup password two times in the following display. (This password is different from the password of Windows logon.) 14. Click [Next]. The [Finish] display appears. 15. Click [Finish], “Welcome” display appears. 2-78 [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573)
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2.16 Fingerprint sensor Troubleshooting 2 Troubleshooting Procedures Procedure 3 Authentication of fingerprint 1. Turn on the computer to start up Windows. 2. In the Windows logon window, put lightly the first joint of your finger registered and slide your finger toward you. When authenticated, [Success] is displayed in the fingerprint authentication display.
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2 Troubleshooting Procedures 2.16 Fingerprint sensor Troubleshooting Procedure 4 Connector Check and Replacement Check The Fingerprint sensor cable is connected to the connector CN9540 on the Fingerprint sensor board and connector CN9700 on the system board. Check 1 Check the Fingerprint sensor cable is firmly connected to the connector CN9540 on the Fingerprint sensor board and connector CN9700 on the system board.
Chapter 3 Tests and Diagnostics [CONFIDENTIAL] Downloaded from www.Manualslib.com manuals search engine...
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3 Tests and Diagnostics 3-ii [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) Downloaded from www.Manualslib.com manuals search engine...
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3 Tests and Diagnostics Chapter 3 Contents The Diagnostic Test ....................3-1 3.1.1 Diagnostics menu ................. 3-1 3.1.2 H/W (Hardware) initial information setting tool........3-3 3.1.3 Heatrun test program................3-3 Executing the Diagnostic Test ................... 3-4 3.2.1 Diagnostics menu (T&D) ..............3-5 3.2.2 H/W initial information setting tool .............
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3 Tests and Diagnostics 3.21 Head Cleaning......................3-47 3.21.1 Function Description ................3-47 3.21.2 Operations ..................3-47 3.22 Log Utilities ......................3-48 3.22.1 Function Description ................3-48 3.22.2 Operations ..................3-49 3.23 Running Test......................3-50 3.23.1 Function Description ................3-50 3.23.2 Operations ..................
3.1 The Diagnostic Test 3 Tests and Diagnostics The Diagnostic Test This chapter explains how to use the Diagnostic Test programs to test the functions of the computer’s hardware modules. The Diagnostics Programs are stored on some Diagnostic Disks. There are Service Program Modules (DIAGNOSTIC MENU) and the Test Program Modules (DIAGNOSTIC TEST MENU) on the Diagnostic Disk.
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A USB test module (USB test ) A USB cable (USB test) An external CRT monitor (Expansion test) A CD test media TOSHIBA CD-ROM TEST DISK or ABEX TEST CD-ROM (Sound test) A DVD test media (DVD-ROM TEST DISK TSD-1) (Sound test)
3.1 The Diagnostic Test 3 Tests and Diagnostics 3.1.2 H/W (Hardware) initial information setting tool The H/W initial information setting tool consists of the following programs. Initial configuration DMI information save DMI information recovery System configuration display E2PROM test (MAC/GUID/DMI) You will need the following equipment to perform some of the programs.
3 Tests and Diagnostics 3.2 Executing the Diagnostic Test Executing the Diagnostic Test To start the DIAGNOSTIC PROGRAM, follow these steps: 1. Insert the Diagnostics disk in the USB floppy disk drive. 2. Turn on the computer while pressing U key. The following menu appears. Repair test program (Hiderbelg10) (1) Repair Main...
Enter in the (1) Repair Main startup menu, press Enter. The following menu appears. TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 – ONLY ONE TEST...
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Set the highlight bar to 1, and press Enter. The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - SYSTEM TEST 2 - MEMORY TEST...
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3.2 Executing the Diagnostic Test 3 Tests and Diagnostics Select the option you want to execute and press Enter. When you select 1- SYSTEM TEST, the following message will appear: SYSTEM TEST NAME XXXXXX xxxxxxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB-TEST...
3 Tests and Diagnostics 3.2 Executing the Diagnostic Test Selecting YES of ERROR STOP stops the test program when an error is found and displays the operation guide on the right side of the display screen as shown below: ERROR STATUS NAME [[ HALT OPERATION ]] 1: Test end 2: Continue...
3.3 Setting of the hardware configuration 3 Tests and Diagnostics Setting of the hardware configuration To execute this program, press 2, or select (2) Repair Initial config set and press Enter in the startup menu, press Enter and follow the directions on the screen. The H/W initial information setting tool consists of four subtests.
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3 Tests and Diagnostics 3.3 Setting of the hardware configuration 7. “Create DMIINFO TXT (Y/N) ?” is displayed. Press Y, then the DMI information (text data) is written to the Floppy disk, etc. Setting of the HWSC • Setting of the UUID •...
3.4 Heatrun Test 3 Tests and Diagnostics Heatrun Test To execute this program, press 3, or select (3) Repair Heatrun and press Enter in the startup menu, press Enter. After selecting this test, the same subtests as 3.23 Running Test are executed successively. For more details on the procedure and test content, refer to Running Test.
3 Tests and Diagnostics 3.5 Subtest Names Subtest Names Table 3-1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU. Table 3-1 Subtest names (1/2) Test Name Subtest No. Subtest Name SYSTEM ROM checksum Fan ON/OFF Geyserville Quick charge DMI read...
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3.5 Subtest Names 3 Tests and Diagnostics Table 3-1 Subtest names (2/2) Test Name Subtest No. Subtest Name PRINTER Ripple pattern Function [Not supported] Wraparound FIR/SIR Point to point (send) ASYNC [Not supported] FIR/SIR Point to point (receive) Wraparound (board) HARD DISK Sequential read Address uniqueness...
3 Tests and Diagnostics 3.6 System Test System Test To execute the System Test, select 1 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter.
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3.6 System Test 3 Tests and Diagnostics Subtest 04 Quick charge This subtest checks the status for the quick charge. Subtest 05 DMI read This subtest displays the information in the Flash-ROM in the following format. *** DMI Data Display Ver X.XX *** Model Name : XXXXXXXXXXX Version Number...
3 Tests and Diagnostics 3.7 Memory Test Memory Test To execute the Memory Test, select 2 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter.
3.8 Keyboard Test 3 Tests and Diagnostics Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter.
3 Tests and Diagnostics 3.9 Display Test Display Test To execute the Display Test, select 4 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter.
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3.9 Display Test 3 Tests and Diagnostics Subtest 04 Gradation & Mode test for VGA This subtest displays gradations for following modes. To change the mode, press Enter. [Mode 12] [Mode 13] [Mode 3] [Mode 111 640*480 64K] [Mode 112 640*480 16M] [Mode 114 800*600 64K]...
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3 Tests and Diagnostics 3.9 Display Test Subtest 06 “H” pattern display This subtest displays a full screen of “H” patterns. HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this subtest and return to the DISPLAY TEST menu, press Enter. NOTE: The last row may not be completely filled.
3.10 Floppy Disk Test 3 Tests and Diagnostics 3.10 Floppy Disk Test CAUTION: Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD because the contents of the floppy disk will be erased. To execute the Floppy Disk Test, select 5 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen.
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3 Tests and Diagnostics 3.10 Floppy Disk Test Select the number of the subtest you want to execute and press Enter. The following message will appear during the floppy disk test. xxx DIAGNOSTIC TEST VX.XX FLOPPY DISK IN PROGRESS XXXXXXX [Ctrl]+[Break] : test end [Ctrl]+[C]...
3.11 Printer Test 3 Tests and Diagnostics 3.11 Printer Test NOTE: Printer Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. NOTE: An IBM compatible printer must be connected to the system to execute this test.
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3 Tests and Diagnostics 3.11 Printer Test Subtest 02 Function This subtest is for IBM compatible printers, and tests the following functions: Normal print Double-width print Compressed print Emphasized print Double-strike print All characters print This subtest prints the various print types shown below: Subtest 03 Wraparound NOTE: To execute this subtest, a printer wraparound connector must be connected to the...
3.12 Async Test 3 Tests and Diagnostics 3.12 Async Test NOTE: Async Test is not supported for this model. To execute the Async Test, select 7 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen. Move the highlight bar to the subtest you want to execute and press Enter.
3 Tests and Diagnostics 3.13 Hard Disk Test 3.13 Hard Disk Test To execute the Hard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, press Enter, and follow the directions on the screen. CAUTION: The contents of the hard disk will be erased when subtest 02, 03, 04, 06, 08 or 09 is executed.
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3.13 Hard Disk Test 3 Tests and Diagnostics 3. The Hard Disk Test message will appear after you respond to the Detail Status prompt. Select the number of the subtest you want to execute and press Enter. The following message will appear during each subtest. XXX DIAGNOSTIC TEST VX.XX HARD DISK TEST XXXXXXX [Ctrl]+[Break] :...
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3 Tests and Diagnostics 3.13 Hard Disk Test Subtest 04 Cross talk & peak shift This subtest writes eight types of worst pattern data (listed below) to a cylinder and then reads the data while moving from cylinder to cylinder. (Tests the data interference in the neighbor track.) Worst pattern data Cylinder...
3.14 Real Timer Test 3 Tests and Diagnostics 3.14 Real Timer Test To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter.
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3 Tests and Diagnostics 3.14 Real Timer Test Subtest 03 Real time carry CAUTION: When this subtest is executed, the current date and time are erased. This subtest checks the real time clock increments, making sure the date and time are displayed in the following format: Current date : 12-31-1999 Current time : 23:59:58 The real time increments are automatically executed and the following is...
3.15 NDP Test 3 Tests and Diagnostics 3.15 NDP Test To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 This test checks the following functions of NDP: Control word Status word Addition...
3 Tests and Diagnostics 3.16 Expansion Test 3.16 Expansion Test To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 PCMCIA wraparound CAUTION: PCMCIA wraparound test is not supported for this model. NOTE: To execute this subtest, the PC card wraparound connector is required.
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3.16 Expansion Test 3 Tests and Diagnostics Subtest 02 RGB monitor ID NOTE: To execute this subtest, an external monitor with monitor ID function is required. Connect the external monitor to the PC for the test of ID acquisition. The judgment of acquisition is based on the panel data. In simultaneous display mode or internal display mode, in which the panel data is acquired, this subtest will fail.
To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE: For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX TEST CD-ROM TCDR-702 and DVD-ROM TEST DISK TSD-1. For the subtest 04, use a CD-RW on the market.
3.18 Error Code and Error Status Names 3 Tests and Diagnostics 3.18 Error Code and Error Status Names Table 3-2 lists the error codes and error status names for the DIAGNOSTIC TEST. Table 3-2 Error codes and error status names (1/3) Device name Error code Error status name...
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3 Tests and Diagnostics 3.18 Error Code and Error Status Names Table 3-2 Error codes and error status names (2/3) Device name Error code Error status name FDD - BAD COMMAND ERROR FDD - ADDRESS MARK NOT FOUND FDD - WRITE PROTECTED FDD - RECORD NOT FOUND FDD - DMA OVERRUN ERROR FDD - DMA BOUNDARY ERROR...
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3.18 Error Code and Error Status Names 3 Tests and Diagnostics Table 3-2 Error codes and error status names (3/3) Device name Error code Error status name (HDD) HDD - WRITE FAULT HDD - STATUS ERROR HDD - BAD SECTOR HDD - ACCESS TIME ERROR HDD - NO HDD HDD - DMA CRC ERROR...
3 Tests and Diagnostics 3.19 Hard Disk Test Detail Status 3.19 Hard Disk Test Detail Status When an error occurs in the hard disk test, the following message is displayed: HDC status = XXXXXXXX Detailed information about the hard disk test error is displayed on the screen by an eight- digit number.
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3.19 Hard Disk Test Detail Status 3 Tests and Diagnostics Table 3-4 Error register contents Name Description “0” … Not used. (Bad block mark) “1” … A bad block mark is detected. “0” … There is no uncorrectable data error. (Uncorrectable) “1”...
3 Tests and Diagnostics 3.20 ONLY ONE TEST 3.20 ONLY ONE TEST 3.20.1 Program Description This program tests the unique functions of this model. 3.20.2 Operations Select test 2 from the DIAGNOSTIC MENU and press Enter. The following menu appears in the display.
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3.20 ONLY ONE TEST 3 Tests and Diagnostics Subtest 01 Pressed key display When you execute this subtest, the keyboard layout is drawn on the display as shown below. When any key is pressed, the corresponding key on the screen changes to the key character that was pressed.
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3 Tests and Diagnostics 3.20 ONLY ONE TEST Subtest 02 Touch Pad This subtest checks the functions of the touch pad as shown below. A) Direction and parameter B) Switching function check. This test displays the response from the touch pad and touch pad switch. When moving your finger on the touch pad towards the upper left, the >...
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3.20 ONLY ONE TEST 3 Tests and Diagnostics Subtest 03 Wireless communication switch This subtest checks if the Wireless communication switch works properly. If the test is started with the switch ON, following message appears in the display. Wireless communication switch is set to a start position (OFF) Slide the switch to OFF position.
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Subtest 06 Button This subtest checks the moving of the of the front operation panel button. Press the Toshiba Presentation button after the following message appears. Press [ Assist ] button Press the Toshiba Assist button after the following message appears.
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3.20 ONLY ONE TEST 3 Tests and Diagnostics Subtest 07 Acceleration sensor This subtest detects and corrects the each axis (X, Y, Z). NOTE: Make sure that this subtest is executed on the following condition: 1. Flat desk with vertical plane to get the stability of machine. 2.
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3 Tests and Diagnostics 3.20 ONLY ONE TEST When this subtest is selected, the following message appears in the display. The heaven surface establishes in the upper direction Press [Enter] key NOTE: Be sure to execute the test with the display panel opened. Set the machine on the flat desk.
3.21 Head Cleaning 3 Tests and Diagnostics 3.21 Head Cleaning 3.21.1 Function Description This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary to perform this program. 3.21.2 Operations 1.
3 Tests and Diagnostics 3.22 Log Utilities 3.22 Log Utilities 3.22.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy disk, or output the data to a printer or the display.
3.22 Log Utilities 3 Tests and Diagnostics 3.22.2 Operations 1. Select 5 and press Enter in the DIAGNOSTIC MENU, the error information is displayed in the following format: XXXXX ERRORS TS-NO PASS STS ADDR WD RD HSTS [ERROR STATUS NAME] FDD 02 0000 103 00001 00 00 0000 FDD-WRITE PROTECTED...
3 Tests and Diagnostics 3.23 Running Test 3.23 Running Test 3.23.1 Function Description This function automatically executes the following tests in sequence: 1. System test (subtest 01) 2. Memory test (subtests 01, 02, 06) 3. Display test (subtest 01) 4. Real timer test (subtest 02) 5.
1. FORMAT NOTE: This program is only for testing a floppy disk drive. It is different from the Toshiba DOS FORMAT command. This program can format a floppy disk in the following formats: (a) 2DD: Double-sided, double-density, double-track, 96/135 TPI, MFM mode, 512 bytes, 9 sectors/track.
3 Tests and Diagnostics 3.24 Floppy Disk Drive Utilities 3.24.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message. [ FDD UTILITIES ] 1 - FORMAT 2 - COPY 3 - DUMP 4 – HDD-ID READ 9 - EXIT TO DIAGNOSTICS MENU 2.
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3.24 Floppy Disk Drive Utilities 3 Tests and Diagnostics 3. COPY program (a) When COPY is selected, the following message appears. FLOPPY DISK FORMAT & COPY : VX.XX Type select (0:2DD,3:2HD) ? (b) Selecting a media/drive type number will display a message similar to the one below.
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3 Tests and Diagnostics 3.24 Floppy Disk Drive Utilities 4. DUMP program (a) When DUMP is selected, the following message appears. DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : VX.XX Drive type select (1:FDD, 2:HDD) ? (b) Select a drive type. If is selected, the display will go to step (h).
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3.24 Floppy Disk Drive Utilities 3 Tests and Diagnostics (k) The following message will appear. To finish the dump, select 3. Press number key (1:up,2:down,3:end) ? (l) The following message will appear. Selecting 2 returns to the FDD UTILITIES MENU. Another dump (1:Yes,2:No) ? 5.
3 Tests and Diagnostics 3.25 System Configuration 3.25 System Configuration 3.25.1 Function Description NOTE: To display the system configuration, the write protect tab should be OFF position. If the tab is ON position, move the tab to OFF position and restart the test.
3.25 System Configuration 3 Tests and Diagnostics 3.25.2 Operations Select 8 from the DIAGNOSTIC MENU and press Enter. Then, the following system configuration appears in the display. System Configuration Display : Ver X.XX [Machine Name ???] - Processor Type = XXXXXX-XXXXXMHz Code = XX L2 Cache = XXXXXKB - Chip set...
3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Atheros) 3.26 Wireless LAN Test Program (Atheros) This section describes how to perform the wireless LAN transmitting-receiving test with the test program. NOTE: Use another computer (with Atheros 11b/g (XB61L)/ Atheros 11a/b/g (MB62L)) that can communicate by the wireless LAN as a responder machine to perform this test.
3.26 Wireless LAN Test Program (Atheros) 3 Tests and Diagnostics 3.26.1 Setting the responder machine 1. MB44ag is installed 1) Boot the computer by MB4x Responder media. 2) The Responder T&D is automatically started. 2. MB6x is installed As the capacity of MB6x T&D is over the one of a FD, a RAM drive is used. 1) Boot the computer by MB6x Responder media.
3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Atheros) 6) When the file copy is completed, the following test menu is displayed. Press r. The Responder T&D is started. ************************************************************ Atheros MB6x DUT mode Maintenance T&D Menu d : DUT mode r : Responder mode ************************************************************ SELECT MODE No.(d or r) :...
3.26 Wireless LAN Test Program (Atheros) 3 Tests and Diagnostics 4) The following message is displayed. Change the FD with “MB6x setup media 2” and press Enter. The file copy from the FD to the RAM drive is started. Please exchange FD for "MB6x setup media 2" Press any Key to continue .
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3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Atheros) When an error (read error of EEPROM date) has detected, the following is displayed. ------------ERROR------------ file bac.txt cannot be opened 2. MAC Address Check The MAC address of the installed Wireless LAN card is checked. If it is not incorrect MAC address, the following is displayed.
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3.26 Wireless LAN Test Program (Atheros) 3 Tests and Diagnostics When an error has detected, the following is displayed. ************************************** 11a Communication Test : NG !! Please refer to log.txt ************************************** 4. Communication test of 11b mode The check of connection of 11b mode antenna and transmitting/receiving test are executed. When the test has been finished normally, the following is displayed.
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3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Atheros) 6. SKU & MAC Check 11a/b/g communication test All the test is executed in the order of SKU check of Module, MAC Address Check, Communication test of 11a mode, Communication test of 11b mode and Communication test of 11g mode.
3.27 Wireless LAN Test Program (Intel-made b/g, a/b/g) 3 Tests and Diagnostics 3.27 Wireless LAN Test Program (Intel-made b/g, a/b/g) This section describes how to perform the wireless LAN transmitting-receiving test (Intel- made 802.11 b/g or 802.11 a/b/g). To execute the wireless LAN test, use the Diagnostics disk for wireless LAN test.
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3 Tests and Diagnostics 3.27 Wireless LAN Test Program (Intel-made b/g, a/b/g) If a defective is found during the test, NG message will appear in the display. Press any key and return to the test menu. When a defective is detected in the test, following typical cause is considered. •...
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3.27 Wireless LAN Test Program (Intel-made b/g, a/b/g) 3 Tests and Diagnostics Subtest03 Antenna check & communication test of 11b mode This subtest execute transmitting/receiving test in 802.11b mode using the main antenna first. If a defective is not found during the test, transmitting/receiving test in 802.11b mode using the AUX antenna is automatically executed.
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3 Tests and Diagnostics 3.27 Wireless LAN Test Program (Intel-made b/g, a/b/g) Subtest05 Communication test of 11g mode This subtest execute transmitting/receiving test in 802.11g mode using the main antenna. If a defective is not found during the test, OK message will appear in the display.
3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program This section describes how to perform the LAN/Modem/Bluetooth/IEEE1394 test with the test program. Insert the test program disk for LAN/Modem/Bluetooth/IEEE1394 test in FDD and turn on the power. The following message will appear: Microsoft Windows XX Startup Menu ---------------------------------- Modem...
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3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program Subtest01 (i82562 + ICHx) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. The following message will appear: [LAN transmit & receive test !] COMPLETED Repeat count = 00000 Error count 00000...
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3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics Subtest02 (GbE) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. Select 2 to execute and press Enter. The following message will appear: Testing adaptor...hit <ESC> to abort. External Loopback Test...PASSED Testing completed.
3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3.28.2 Modem test For this subtest, connect the modem PCB and RJ11 connector with a harness. Use the dedicated “FAT-MODE inspection device (product code: QE2000P01 made by Nitto Denki Seisakusyo)” for the tests. ################################################################## ###### AC97' Modem Controller Diagnostics program...
3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics 3.28.3 Bluetooth test To execute this test, press 3 and press Enter. NOTE: Use another computer that can communicate by the Bluetooth as a reference machine to perform this test. The following test is executed consecutively. The following Bluetooth test menu will appear: ###################################################################### #### Bluetooth sub system test program VX.XX...
1 to select the test and press Enter. The following message will appear: ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- Initializing … When the machine has passed the test, it displays BD_ADDR. If BD_ADDR has no problem, the following message is displayed.
3 Tests and Diagnostics If the target machine has any problem, it displays Error CODE. The following message is displayed. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- My BD_ADDR = XXXXXXXXXXXX [h] FFFFFF FFFFFF...
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3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program If the machine detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit. Error code Table 3-6 Error code for Bluetooth test (BD_ADDR) (1/2) Error code Meaning 0x01...
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When the test begins, the machine displays BD_ADDR of the DUT. The progress bar stops when the test is completed. The following message is displayed. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- +----------------------+ BD_ADDR of the DUT = XXXXXXXXXXXXX [h] +----------------------+ <- Progress Bar...
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When the Bluetooth test menu is displayed, press T to select the test and press Enter in the test machine. The following message will appear: ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- +------------------+ Tester...
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3 Tests and Diagnostics If the target machine has any problem, the following message “INCOMPLETE” is displayed with the Error Code. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- +----------------------+ BD_ADDR of the DUT = XXXXXXXXXXXXX [h] +----------------------+...
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3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program If the machine detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit. Error code Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (1/2) Error code Meaning 0x01...
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3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (2/2) Error code Meaning 0x20 Unsupported LMP Parameter Value. 0x21 Role Change Not Allowed. 0x22 LMP Response Timeout. 0x23 LMP Error Transaction Collision. 0x24 LMP PDU Not Allowed.
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3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program Table 3-8 Common error code Error code Meaning 0x30 BT Control Status should be “Disable”, but it is “Enable”. 0x31 BT Control Status should be “Enable”, but it is “Disable”. 0x32 Power Status should be “OFF”, but it is “ON”. 0x33 Power Status should be “ON”, but it is “OFF”.
3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics 3.28.4 IEEE1394 test To execute this test, press 4 and Enter. NOTE: Use another computer that can communicate by IEEE1394 (i. Link) cable as a reference machine to perform this test. The following menu will appear: ******************************************************************** ******** IEEE1394[XXXXX] Diagnostics program...
3 Tests and Diagnostics 3.29 Sound Test program Tests and Dia gnos tics 3.29 Sound Test program This section describes how to perform the Sound test. To execute the sound test, refer to the following description. Prepare a HDD and format it on DOS. Copy all files in the floppy disk in which the Sound test program is stored to the HDD.
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3.29 Sound Test program 3 Tests and Diagnostics To return to the Sound test menu, press 9 and Enter. Then following message will appear in the display. *********************************** ******** May I Restart ? ******* *********************************** Press any key to continue… After pressing any key, the machine starts rebooting and sound test menu will appear in the display.
3 Tests and Diagnostics 3.29 Sound Test program Subtest 02 Sine wave This subtest is executed by loading the COM file (ADSIN.COM). The program expands sine wave data table from 16KB to 64KB, and creates the play data. Then it transfers the data between the DMA and the CODEC to play the sine wave.
To execute the CD Sound (Standard) test, press 3 and Enter. Insert the test media (TOSHIBA TEST CD-ROM or ABEX TEST CD-ROM) or music CD on the market (if the test media can not be prepared). Following menu appears in the display.
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3 Tests and Diagnostics 3.29 Sound Test program Subtest 02 English Narration Selected this subtest, narration in English starts. For more details on the procedure, refer to the subtest01. Subtest 03 Test Tone A CAUTION: Before starting subtest03, be sure to set the sound at proper volume. This subtest plays sine wave while changing its table from 100Hz to 20Hz.
3.29 Sound Test program 3 Tests and Diagnostics 3.29.3.2 Audio CD Insert an audio CD and the following menu appears in the display. CD/DVD TEST IN PROGRESS XXXXXXXX xxxxxxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] ; test end [Ctrl]+[C] ; key stop SUB-TEST : XX PASS COUNT : XXXXX...
3 Tests and Diagnostics 3.30 SETUP 3.30 SETUP 3.30.1 Function Description This program displays the current system setup information as listed below: 1. Memory (a) Total 2. System Date/Time (a) Date (MM-DD-YYYY) (b) Time (HH:MM:SS) 3. Battery (a) Battery Save Mode (b) PCI Express Link ASPM (c) Enhanced C-States 4.
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3 Tests and Diagnostics 3.30 SETUP 3.30.2 Accessing the SETUP Program Turn on the power while pressing ESC, the following menu appears. Check system. Then press [F1] key. Then press F1. The following display appears. 3-92 [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) Downloaded from www.Manualslib.com manuals search engine...
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3.30 SETUP 3 Tests and Diagnostics NOTE: *1: displayed only in Intel Core CPU model. *2: displayed only in ATI chipset models. *3: displayed in model with CD-ROM installed. *4: not displayed in ATI chip set model *5: displayed only in TCL models. *6: displayed only in ATI chipset models..
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3 Tests and Diagnostics 3.30 SETUP The Factory Preset Configuration When you access SETUP, the current configuration is displayed. 1. To show the factory preset configuration, press Home. 2. Press End and then press Y to accept the factory preset settings. NOTE: When you execute the default setting, the following settings are not changed: Password Execute-Disable Bit function...
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3.30 SETUP 3 Tests and Diagnostics SETUP Options The SETUP screen is divided into functionally related groups. This section describes each group and its options. 1. Memory This group of options displays the computer’s memory. (a) Total This field displays the total amount of memory installed and is automatically calculated by the computer.
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3 Tests and Diagnostics 3.30 SETUP Low Power The following shows low power settings. NOTE: The brightness is when a AC adaptor is connected. When powered by a battery it is displayed as follows. Battery Save Mode = Full power : LCD Bright ness = Bright. Battery Save Mode = Low power: LCD Bright ness = Semi-Bright.
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3.30 SETUP 3 Tests and Diagnostics Cooling Method If the CPU becomes too hot, the fan turns on or the processing speed is lowered automatically. When the CPU temperature falls to a normal range, the fan turns off. Maximum performance If the CPU becomes too hot, the fan turns on automatically at a high speed to cool down the CPU.(Default)
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3 Tests and Diagnostics 3.30 SETUP 5. HDD Password This option sets HDD password. HDD password is a security function to protect the built-in HDD. (a) HDD This item selects the hard disk to set HDD password. Built-in HDD Sets HDD password for the built-in HDD (b) HDD Password Mode This item registers HDD password and can be selected only for registering HDD password.
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3.30 SETUP 3 Tests and Diagnostics FDD→CD-ROM→LAN→HDD: The computer looks for bootable files in the following order: FDD, CD-ROM, LAN and HDD. CD-ROM→LAN→HDD→FDD: The computer looks for bootable files in the following order: CD-ROM, LAN, HDD and FDD. CD-ROM→LAN→FDD→HDD: The computer looks for bootable files in the following order: CD-ROM, LAN, FDD and HDD.
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3 Tests and Diagnostics 3.30 SETUP Always High Disables Intel SpeedStep technology and always runs the processor at its fastest speed. Always Low Disables Intel SpeedStep technology and always runs the processor at low power consumption and low speed. (c) Execute-Disable Bit Capability Selects the function to reports whether the CPU Execute-Disable Bit is available or not to OS.
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3.30 SETUP 3 Tests and Diagnostics NOTE: 1. Do not remove the AC adapter and battery pack at the same time when you use this feature. If you do so, data saved by the resume function will be lost. You must also reset this option.
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3 Tests and Diagnostics 3.30 SETUP 9. I/O ports This option controls settings for the serial and parallel ports. NOTE: Do not assign the same interrupt request level and I/O address to the serial port and PC card. (a) Serial Use this option to set the COM level for the serial port.
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3.30 SETUP 3 Tests and Diagnostics 12. Security controller (a) TPM Disables the security controller called TPM (Trusted Platform Module). When the cursor is on the Enable (Disable) and the Space is pressed, message is displayed and the PC waits Y or N key input by the user. When Y is pressed, it is sets to Enable (Disable).
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3 Tests and Diagnostics 3.30 SETUP (c) TV type This option allows you to select the type of TV. NTSC (Japan) TV in Japanese system (Default) NTSC (US) TV in the U.S. system PAL (S-Video) TV in Europe system 525p (480p,D2) High Definition Television with 480 progressive scan 750p (720p,D4) High Definition Television with 720 progressive scan...
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Std. Bi-Direct. Sets the bi-directional setting. This setting should be used with some other parallel devices. NOTE: When using Windows, the setting of “Toshiba HW setup” is enabled and the setting of “Parallel Port Mode” is disabled. 15. Legacy Emulation.
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3 Tests and Diagnostics 3.30 SETUP 16. PCI LAN This option enables/disables the Built-in LAN functions. (a) Built-in LAN Enabled Enables Built-in LAN functions. (Default) Disabled Disables Built-in LAN functions. 3-106 [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) Downloaded from www.Manualslib.com manuals search engine...
4.1 General 4 Replacement Procedures Replacement Procedures General This section explains how to disassemble the computer and replace Field Replaceable Units (FRUs). It may not be necessary to remove all the FRUs in order to replace one. The chart below is a guide to which FRUs need to be removed in order to remove others. Always start by removing the battery pack, next, optional items such as the optional PC card and optional SD card, then follow the line on the chart to determine which FRU you must remove next in order to repair the one you think is causing the computer to operate improperly.
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Before you begin disassembly, read the following safety precautions and observe them carefully as you work. DANGER: 1) Always use the genuine battery that is authorized by Toshiba or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode.
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4.1 General 4 Replacement Procedures Before You Begin Look over the procedures in this section before you begin disassembling the computer. Familiarize yourself with the disassembly and reassembly steps. Begin each procedure by removing the AC adapter and the battery pack as instructed in this section: 1.
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4 Replacement Procedures 4.1 General Disassembly Procedures The computer has two basic types of cable connectors: • Pressure Plate Connectors • Coaxial Cable Connectors • Normal Pin Connectors To disconnect a Pressure Plate connector, lift up the tabs on either side of the connector’s plastic pressure plate and slide the cable out of the connector.
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4.1 General 4 Replacement Procedures Tools and Equipment The use of Electrostatic Discharge (ESD) equipment is very important for your safety and the safety of those around you. Proper use of these devices will increase the success rate of your repairs and lower the cost for damaged or destroyed parts.
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CAUTION: Overtightening can damage components and screws; undertightening can result in electrical shorts or other damage if screws or components come loose. NOTE: Toshiba recommends that you use an electric screw driver for quick and easy operations. • M2 0.167 N·m (1.7 kgf·cm) •...
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4.1 General 4 Replacement Procedures Color of Screw Shaft To avoid mistakes on the screw length, screw shafts are colored as follows: Even number length screw: yellow Odd number length screw: pink Special length screw: green Screws whose lengths are indicated to one or more decimal places such as 2.5 mm or 2.6 mm. Marking of Screws on the Computer Body To make maintenance of the computer easier, markings of the kinds of the screws including the types and lengths of the screws are indicated on the computer body.
4 Replacement Procedures 4.2 Battery pack Battery pack Removing the Battery pack To remove the battery pack, follow the steps below and refer to Figure 4-1 and 4-2. CAUTION: When handling battery packs, be careful not to short circuit the terminals. Also do not drop, hit or apply impact, do not scratch, break, twist or bend the battery pack.
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CAUTION: The battery pack is a lithium ion battery, which can explode if not properly replaced, used, handled or disposed of. For environmental reasons, collect the spent battery packs. Use only batteries recommended by Toshiba for replacements. NOTE: Check the battery’s terminals visually. If they are dirty, wipe them clean with a dry cloth.
4 Replacement Procedures 4.3 PC card PC card Removing the PC card To remove the PC card, follow the steps below and refer to Figure 4-3. CAUTION: Before you remove the PC card, refer to the card’s documentation and to your operating system documentation for proper procedures and precautions.
4.4 SD card 4 Replacement Procedures SD card Removing the SD card To remove the SD card, follow the steps below and refer to Figure 4-4. CAUTION: Before you remove the SD card, refer to the card’s documentation and to your operating system documentation for proper procedures and precautions.
4 Replacement Procedures 4.5 HDD CAUTION: When handling the HDD, do not press the top surface as shown by the arrow. Hold it by the sides. Removing the HDD To remove the HDD, follow the steps below and refer to Figure 4-5 to 4-7. 1.
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4.5 HDD 4 Replacement Procedures 3. Remove the HDD assembly from the connector of the HDD cable. Be careful not to damage the connector. HDD assembly HDD cable Figure 4-6 Removing the HDD assembly TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) [CONFIDENTIAL] 4-13 Downloaded from...
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4 Replacement Procedures 4.5 HDD NOTE: The following steps describe how to disassemble the HDD assembly, however, do not disassemble if the HDD is working properly. 4. Place the HDD assembly on a flat surface, and remove the following screws. •...
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4.5 HDD 4 Replacement Procedures Installing the HDD To install the HDD, follow the steps below and refer to Figure 4-5 to 4-7. CAUTION: Do not hold the HDD by its top and bottom flat surfaces. It may damage the HDD.
4 Replacement Procedures 4.6 MDC/Memory module MDC/Memory module Removing the MDC/Memory module To remove the MDC/memory module, follow the steps below and refer to Figure 4-8 and 4-9. 1. Loosen the screw (with a washer) and remove the MDC/memory cover. 2.
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4.6 MDC/Memory module 4 Replacement Procedures 5. Open two latches to release them. 6. Grasp both sides of the memory module and lift it up slantwise to remove. CAUTION: When removing the memory module, make sure the computer is in boot mode and powered off.
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4 Replacement Procedures 4.6 MDC/Memory module Installing the MDC/Memory module To install the MDC/memory module, follow the steps below and refer to Figure 4-8 and 4-9. CAUTION: When installing the memory module, make sure the computer is in boot mode and powered off. Inserting a memory module with the power on might damage the module or the computer itself.
4.7 Keyboard 4 Replacement Procedures Keyboard Removing the Keyboard To remove the keyboard, follow the steps below and refer to Figure 4-10 and 4-11. 1. Turn over the computer. 2. Open the display and make it flat. 3. Insert your finger tip into the slit on either side and remove the keyboard holder. 4.
4 Replacement Procedures 4.7 Keyboard 6. Remove the following screw and keyboard support plate. • ×1 M2.5×6B FLAT HEAD screw 7. Disconnect the keyboard cable from the connector CN3230 on the system board and remove the keyboard. × M2.5 6B FLAT HEAD Keyboard support plate Keyboard cable CN3230...
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4.7 Keyboard 4 Replacement Procedures Installing the Keyboard To install the keyboard, follow the steps below and refer to Figure 4-10 and 4-11. 1. Place the keyboard face down on the palm rest. 2. Connect the keyboard cable to the connector CN3230 on the system board. 3.
4 Replacement Procedures 4.8 Optical drive Optical drive Removing the Optical drive To remove the optical drive, follow the steps below and refer to Figure 4-12 and 4-13. CAUTION: Do not put fingers inside the optical drive. It may cause injury. 1.
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4.8 Optical drive 4 Replacement Procedures 4. Remove the following screws and pushing plate. • ×2 M2×2.7C S-THIN HEAD screw 5. Remove the following screw and mounting plate. • ×1 M2×3C BIND screw Mounting plate Pushing plate M2×3C BIND M2×2.7C S-THIN HEAD Figure 4-13 Disassembling the optical drive TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) [CONFIDENTIAL]...
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4 Replacement Procedures 4.8 Optical drive Installing the Optical drive To install the optical drive, follow the steps below and refer to Figure 4-12 and 4-13. 1. Set the mounting plate and secure it with the following screw. • ×1 M2×3C BIND screw 2.
4.9 Wireless LAN card 4 Replacement Procedures Replacement Procedur Wireless LAN card Removing the Wireless LAN card To remove the wireless LAN card, follow the steps below and refer to Figure 4-14. 1. Disconnect the wireless LAN antenna cables (black and white) from the wireless LAN card using an antenna coaxial cable disconnector.
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4 Replacement Procedures 4.9 Wireless LAN card Installing the Wireless LAN card To install the wireless LAN card, follow the steps below and refer to Figure 4-14. 1. Insert slantingly the wireless LAN card into the connector CN2600 on the system board.
4.10 Cover assembly 4 Replacement Procedures 4.10 Cover assembly Removing the Cover assembly To remove the cover assembly, follow the steps below and refer to Figure 4-15 to 4-17. 1. Peel off the insulator and disconnect the SD card slot cable and SW membrane cable from the connector CN9720 and CN9721 on the system board.
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4 Replacement Procedures 4.10 Cover assembly 4. Turn the computer face down and remove the following screws on the bottom. • ×1 (“5” in the figure below) M2.5×5B FLAT HEAD screw • ×11 (“6” in the figure below) M2.5×6B FLAT HEAD screw •...
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4.10 Cover assembly 4 Replacement Procedures 5. Turn the computer face up and open the display. 6. While releasing the latches on both sides, lift up the cover assembly to remove. Cover assembly Figure 4-17 Removing the cover assembly (3) TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) [CONFIDENTIAL] 4-29...
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4 Replacement Procedures 4.10 Cover assembly Installing the Cover assembly To install the cover assembly, follow the steps below and refer to Figure 4-15 to 4-17. 1. Place the cover assembly on the base assembly and secure the latches. 2. Secure the cover assembly with the following screw and stick the glass tape. •...
4.11 SW membrane 4 Replacement Procedures 4.11 SW membrane Removing the SW membrane To remove the SW membrane, follow the steps below and refer to Figure 4-18 and 4-19. 1. Remove the switch cover while releasing latches. Switch cover Figure 4-18 Removing the switch cover TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) [CONFIDENTIAL] 4-31...
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4 Replacement Procedures 4.11 SW membrane 2. Push down the hook and slide the SW membrane in the direction in the figure below. 3. Remove the SW membrane. SW membrane Hook Figure 4-19 Removing the SW membrane Installing the SW membrane To install the SW membrane, follow the steps below and refer to Figure 4-18 and 4-19.
4.12 Fingerprint sensor board 4 Replacement Procedures 4.12 Fingerprint sensor board Removing the Fingerprint sensor board To remove the fingerprint sensor board, follow the steps below and refer to Figure 4-20. 1. Turn up the insulator and peel off the glass tape. 2.
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4 Replacement Procedures 4.12 Fingerprint sensor board Installing the Fingerprint sensor board To install the fingerprint sensor board, follow the steps below and refer to Figure 4-20. 1. Connect the fingerprint sensor cable to the connector on the fingerprint sensor board.
4.13 Touch pad 4 Replacement Procedures 4.13 Touch pad Removing the Touch pad To remove the touch pad, follow the steps below and refer to Figure 4-21 and 4-22. 1. Remove the following screws securing the touch pad assembly. • ×3 (Touch pad) or ×2 (Dual pad) M2×5B FLAT HEAD screw...
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4 Replacement Procedures 4.13 Touch pad 2. Turn over the cover assembly and remove the touch pad cover while releasing latches. 3. Remove the touch pad assembly from the slot. 4. Peel off the glass tape and disconnect the touch pad cable from the connector on the touch pad assembly.
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4.13 Touch pad 4 Replacement Procedures Installing the Touch pad To install the touch pad, follow the steps below and refer to Figure 4-21 and 4-22. 1. Connect the touch pad cable to the connector on the touch pad and stick the glass tape.
4 Replacement Procedures 4.14 SD card slot 4.14 SD card slot Removing the SD card slot To remove the SD card slot, follow the steps below and refer to Figure 4-23. 1. Remove the following screw and SD card slot. •...
4.15 Bluetooth module 4 Replacement Procedures 4.15 Bluetooth module Removing the Bluetooth module To remove the Bluetooth module, follow the steps below and refer to Figure 4-24. 1. Turn over the cover assembly and disconnect the Bluetooth antenna cable from the Bluetooth module.
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4 Replacement Procedures 4.15 Bluetooth module Installing the Bluetooth module To install the Bluetooth module, follow the steps below and refer to Figure 4-24. 1. Connect the Bluetooth cable to the connector on the Bluetooth module. 2. Install the Bluetooth module to the slot until the hook latches. 3.
4.16 Serial/S-Video board 4 Replacement Procedures 4.16 Serial/S-Video board Removing the Serial/S-Video board To remove the serial/s-video board, follow the steps below and refer to Figure 4-25. 1. Remove the following screw and serial/s-video board. • ×1 M2.5×6C Tapping screw 2.
4.17 RTC battery WARNING: When replacing the RTC battery, be sure to use a genuine battery authorized by Toshiba. Installing the wrong battery could cause a battery explosion or other damage. If the RTC battery is found abnormal, it must not be installed. Replace it with a new battery, and dispose of the old one according to the local regulations.
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4.17 RTC battery 4 Replacement Procedures Removing the RTC battery To remove the RTC battery, follow the steps below and refer to Figure 4-26. 1. Peel off the glass tape. 2. Disconnect the RTC battery cable from the connector CN9300 on the system board and remove the RTC battery.
4 Replacement Procedures 4.18 Modem jack 4.18 Modem jack To remove the modem jack, follow the steps below and refer to Figure 4-27. 1. Open the insulator (A) and (B). 2. Remove the modem jack from the slot. 3. Disconnect the modem jack cable from the connector CN3011 on the system board. Insulator (B) Insulator (A) Modem jack...
4.19 Fan 4 Replacement Procedures 4.19 Fan Removing the Fan To remove the fan, follow the steps below and refer to Figure 4-28. 1. Remove the glass tape and disconnect the fan cable from the connector CN8771 on the system board. 2.
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4 Replacement Procedures 4.19 Fan Installing the Fan To install the fan, follow the steps below and refer to Figure 4-28. 1. Install the fan to the slot and secure it with the following screws. • ×2 M2.5×6C Tapping screw 2.
4.20 System board 4 Replacement Procedures 4.20 System board Removing the System board To remove the system board, follow the steps below and refer to Figure 4-29. 1. Remove the insulator securing the HDD cable. 2. Remove the following screws and system board. Remove the small arrow portion in the figure below first.
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4 Replacement Procedures 4.20 System board Installing the System board To install the system board, follow the steps below and refer to Figure 4-29. 1. Install the system board to the slot of the base assembly and secure it with the following screws.
4.21 Battery lock 4 Replacement Procedures 4.21 Battery lock Removing the Battery lock To remove the battery lock, follow the steps below and refer to Figure 4-30. 1. Remove the following screw securing the battery lock. • ×1 M2.5×6C Tapping screw 2.
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4 Replacement Procedures 4.21 Battery lock Installing the Battery lock To install the battery lock, follow the steps below and refer to Figure 4-30. 1. Install the battery lock to the base assembly and secure it with the following screw. •...
4.22 HDD cable 4 Replacement Procedures 4.22 HDD cable To remove the HDD cable, follow the steps below and refer to Figure 4-31. 1. Peel off the insulator and disconnect the HDD cable from the connector CN1850 on the system board. Insulator HDD cable CN1850...
4 Replacement Procedures 4.23 Heat sink/CPU 4.23 Heat sink/CPU Removing the Heat sink/CPU To remove the heat sink/CPU, follow the steps below and refer to Figure 4-32 and 4-33. CAUTION: 1) The CPU can become very hot during operation. Be sure to let it cool before starting repair work.
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4.23 Heat sink/CPU 4 Replacement Procedures 3. Unlock the CPU by turning the cam counterclockwise on the CPU socket by 90 degrees with a flat-blade screwdriver. 4. Remove the CPU. CAUTION: When removing the CPU, lift it up right above. Otherwise, pins of CPU may be damaged.
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4 Replacement Procedures 4.23 Heat sink/CPU Installing the Fan/CPU To install the fan/CPU, follow the steps below and refer to Figure 4-32 to 4-35. 1. Make sure the cam is in the open position. 2. Seat the CPU in the CPU socket. Make sure the direction and position of CPU is correct to avoid damaging pins on the CPU.
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4.23 Heat sink/CPU 4 Replacement Procedures 4. Apply new grease on the CPU using a special syringe as shown in the following figure. Apply quarter of scale (0.25ml) of grease evenly on the CPU chip. When silicon grease is already applied to the CPU, wipe them off with a close in advance. CAUTION: When installing the CPU, apply new grease on the top of the CPU chip.
4 Replacement Procedures 4.24 PC card slot 4.24 PC card slot Removing the PC card slot To remove the PC card slot, follow the steps below and refer to Figure 4-36. 1. Remove the following screws securing the PC card slot. •...
4.25 LCD unit/FL inverter 4 Replacement Procedures Replacement Procedures 4.25 LCD unit/FL inverter Removing the LCD unit/FL inverter To remove the LCD unit/FL inverter, follow the steps below and refer to Figure 4-37 to 4-40. 1. Open the display and make it flat. 2.
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4 Replacement Procedures 4.25 LCD unit/FL inverter 5. Pull out the insulator under the LCD. 6. Remove the FL inverter while peeling off the double-sided tape. 7. Disconnect the cables from both the sides of FL inverter. Insulator FL inverter Cable Figure 4-38 Removing the FL inverter 4-58...
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4.25 LCD unit/FL inverter 4 Replacement Procedures 8. Disconnect the LCD cable from the connector CN5000 on the system board. (When the cover assembly is removed first, the LCD cable is already disconnected.) 9. Remove the following screws and LCD unit. •...
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4 Replacement Procedures 4.25 LCD unit/FL inverter 10. Remove two glass tapes securing the LCD cable and disconnect the LCD cable from the connector on the LCD unit. CAUTION: When removing the LCD cable, be careful not to damage the connector. Glass tape LCD cable Figure 4-40 Removing the LCD cable...
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4.25 LCD unit/FL inverter 4 Replacement Procedures Installing the LCD unit/FL inverter To install the LCD unit/FL inverter, follow the steps below and refer to Figure 4-37 to 4-40. 1. Connect the LCD cable to the connector on the back of the LCD unit. Stick two glass tapes in place.
4 Replacement Procedures 4.26 Cover latch 4.26 Cover latch Removing the Cover latch To remove the cover latch, follow the steps below and refer to Figure 4-41. 1. Remove the latch knob while pushing three hooks. 2. Remove the latch hook. Be careful not lose the spring. Hook Latch knob Hook...
4.27 Display rear cover 4 Replacement Procedures 4.27 Display rear cover Removing the Display rear cover To remove the display rear cover, follow the steps below and refer to Figure 4-42. 1. Remove the following screws. • ×2 M2.5×6C Tapping screw •...
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4 Replacement Procedures 4.27 Display rear cover Installing the Display rear cover To install the display rear cover, follow the steps below and refer to Figure 4-42. 1. Install the cover assembly to the display rear cover and secure them with the following screws.
4.28 Wireless LAN antenna/Bluetooth antenna 4 Replacement Procedures 4.28 Wireless LAN antenna/Bluetooth antenna Removing the Wireless LAN antenna/Bluetooth antenna To remove the wireless LAN antenna/Bluetooth antenna, follow the steps below and refer to Figure 4-43. 1. Peel off the insulators and acetate tapes securing the wireless LAN antenna cables and Bluetooth antenna cable.
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4 Replacement Procedures 4.28 Wireless LAN antenna/Bluetooth antenna Installing the Wireless LAN antenna/Bluetooth antenna To install the wireless LAN antenna/Bluetooth antenna, follow the steps below and refer to Figure 4-43. 1. Install the wireless LAN antennas and Bluetooth antenna to the display cover. 2.
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4.28 Wireless LAN antenna/Bluetooth antenna 4 Replacement Procedures CAUTION: (Center right) Acetate tape (20mm) * Be careful not to overlap the wireless LAN antenna cable and Bluetooth antenna Ruled line cable under the tape. * Do not arrange the wireless LAN antenna cable and Bluetooth antenna cable in the left of the ruled line.
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4 Replacement Procedures 4.28 Wireless LAN antenna/Bluetooth antenna CAUTION: (Upper left) Wireless LAN antenna cable (black) Insulator *Stick the insulator to the display rear cover and square cushion. (Center left) Acetate tape (20mm) Ruled line * Do not arrange the wireless LAN antenna cable in the right of the ruled line.
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4.28 Wireless LAN antenna/Bluetooth antenna 4 Replacement Procedures CAUTION: (Lower left) Insulator *Stick the insulator to the display rear cover and square cushion. Acetate tape (20mm) * Fix the Wireless LAN antenna cable (black) Acetate tape (20mm) *Stick the tape at the center of the latch of the display rear cover.
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4 Replacement Procedures 4.28 Wireless LAN antenna/Bluetooth antenna CAUTION: (Hinge portion (after sticking insulator)) Acetate tape (20mm) Insulator * Stick the tape to the while fitting to the center of the wireless LAN antenna cable placed. Apply the wireless LAN antenna cable Acetate tape (30mm) * Arrange the Bluetooth antenna cable * Stick the tape while wrapping once to the...
4.29 Hinge 4 Replacement Procedures 4.29 Hinge Removing the Hinge To remove the hinge, follow the steps below and refer to Figure 4-44. 1. Remove the following screw securing the left hinge. (Front of the cover assembly) • ×1 M2.5×4B FLAT HEAD screw 2.
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4 Replacement Procedures 4.29 Hinge Installing the Hinge To install the hinge, follow the steps below and refer to Figure 4-44. 1. Install the right hinge while engaging two hooks and secure it with the following screw. • ×1 M2.5×6C Tapping screw 2.
4.30 Speaker 4 Replacement Procedures 4.30 Speaker Removing the Speaker To remove the speaker, follow the steps below and refer to Figure 4-45 and 4-46. 1. Turn up two insulators and peel off two acetate tapes. 2. Remove the speakers from the slots. Insulator Speaker cable (black&red) Speaker cable (white&green)
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4 Replacement Procedures 4.30 Speaker 3. Separate the speakers (left and right) and speaker covers (left and right). Speaker cover * Be careful of the direction, when installing. Speaker (View from the back) Figure 4-46 Removing the speaker (2) 4-74 [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) Downloaded from...
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4.30 Speaker 4 Replacement Procedures Installing the Speaker To install the speaker, follow the steps below and refer to Figure 4-45 and 4-46. 1. Install the speakers (left and right) to the speaker covers (left and right). 2. Install the speakers (left and right) to the slots (left and right). 3.
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4 Replacement Procedures 4.30 Speaker CAUTION: When installing the speaker and arrange the speaker cables, be careful of the followings. (Arranging the speaker cable (left side)) Ruled line Speaker cable should be seen. Arrange the speaker cable Acetate tape (20mm) between the ruled line and rib.
4.31 Fluorescent Lamp 4 Replacement Procedure 4.31 Fluorescent Lamp This system uses LCD modules from the following suppliers. The procedure for replacing the fluorescent lamp is different for each LCD module. Refer to the appropriate procedure. Type Part No. Supplier Section 15.4-inch (WXGA) G33C0003E110...
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4 Replacement Procedure 4.31 Fluorescent Lamp 4.31.1 Replacing the 15.4-inch WXGA LG Philips Fluorescent Lamp CAUTION: When replacing the fluorescent lamp, wear finger covers or gloves to avoid contaminating or damaging the LCD panel. Be careful not to let dust or other foreign substance into the module.
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4 Replacement Procedure 4.31 Fluorescent Lamp Disassembly of Top Case 1. Disassembly of Top Case. CAUTION: Pressure or stress should not be given on Source TCP and Gate COF. Figure 4-48 Replacing LG.Philips fluorescent lamp (WXGA) (2) 4-80 [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) Downloaded from www.Manualslib.com manuals search engine...
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4.31 Fluorescent Lamp 4 Replacement Procedure Disassembly of Source PCB 1. Disassembly of Source PCB. CAUTION: Pressure or stress should not be given on PCB and TCP. Figure 4-49 Replacing LG.Philips fluorescent lamp (WXGA) (3) TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) [CONFIDENTIAL] 4-81 Downloaded from...
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4 Replacement Procedure 4.31 Fluorescent Lamp Disassembly of Case top, Board Ass’y, Tape Adhesive, Light guide, Cover Ass’y Bottom 1. Disassembly of Case top. 2. Disassembly of Board Ass’y. CAUTION: This process should be made in Clean room with no scratch nor particle on Polarizer and B/L Ass’y.
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4.31 Fluorescent Lamp 4 Replacement Procedure Assembly of Cover Ass’y, Sheets, Light guide, Tape Adhesive, Board Ass’y and Case top. 1. Assembly of Cover Ass’y and Screw (2 Points). CAUTION: Maximum value of torque with Screw should be below 2.0kgf.cm. 2.
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4 Replacement Procedure 4.31 Fluorescent Lamp Assembly of Source PCB 1. Assembly of Source PCB. CAUTION: Stress should not be given on TCP. Figure 4-52 Replacing LG.Philips fluorescent lamp (WXGA) (6) 4-84 [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) Downloaded from www.Manualslib.com manuals search engine...
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4.31 Fluorescent Lamp 4 Replacement Procedure Assembly of Top Case 1. Assembly of Top Case. CAUTION: Pressure should not be given on Source TCP and Gate COF. Figure 4-53 Replacing LG.Philips fluorescent lamp (WXGA) (7) TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) [CONFIDENTIAL] 4-85 Downloaded from...
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4 Replacement Procedure 4.31 Fluorescent Lamp Assembly of outside Tape and Cover shield 1. Assembly of Cover shield (S). CAUTION: Pressure or stress should not be given on Source PCB. Usage of gloves with anti-electric discharge coating is recommended. To eliminate possible damage on circuits occurred by ESC. 2.
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4.31 Fluorescent Lamp 4 Replacement Procedure 4.31.2 Replacing the 15.4-inch WXGA Samsung Fluorescent Lamp To replace the 15.4-inch WXGA Samsung fluorescent lamp, follow the steps below and refer to figures 4-55 to 4-58. Removing the fluorescent lamp 1. Remove the PCB cover. CAUTION: Handle with care not to damage COF of S/D ICs.
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4 Replacement Procedure 4.31 Fluorescent Lamp 2. Remove the yellow tapes and Al tape. Yellow tape (right) Yellow tape (left) Bottom Al tape Lamp-wire tape Figure 4-56 Replacing Samsung fluorescent lamp (WXGA) (2) 3. Remove the top chassis from the molded frame. CAUTION: Remove in the order of bottom hook and side hook.
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4.31 Fluorescent Lamp 4 Replacement Procedure 4. Separate the panel assembly and backlight unit. CAUTION: Handle with care not to damage COF of S/D ICs. Panel assembly Figure 4-58 Replacing Samsung fluorescent lamp (WXGA) (4) TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) [CONFIDENTIAL] 4-89 Downloaded from...
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4 Replacement Procedure 4.31 Fluorescent Lamp Assembling the fluorescent lamp The assembly procedure of the 15.4-inch Samsung fluorescent lamp is the reverse of the above disassembly procedure. Refer to figures 4-55 to 4-58. 1. Install the panel assembly on the backlight unit. 2.
Appendix A Handling the LCD Module Appendices Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly. Observe the following precautions when handling the LCD module: 1.
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Appendices Appendix A Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a LCD cleaning agent.
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Appendix A Handling the LCD Module Appendices 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge.
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Appendices Appendix A Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) Downloaded from...
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Appendix A Handling the LCD Module Appendices 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These materials can release gas that can damage the panel’s polarization.
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Appendices Appendix A Handling the LCD Module [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) Downloaded from www.Manualslib.com manuals search engine...
Appendix B Board Layout Appendices B.2 System board (FHBIS*/FHBAS*) Back View Figure B-2 System board (FHBIS*/FHBAS*) layout (back) TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) [CONFIDENTIAL] Downloaded from www.Manualslib.com manuals search engine...
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Appendices Appendix B Board Layout Table B-2 System board (FHBIS*/FHBAS*) connectors and ICs (back) Number Name CN4200 1394 I/F connector J4100 LAN jack CN4612 USB port 0 CN4611 USB port 4 CN4610 USB port 6 CN8800 DC-IN connector CN5080 RGB I/F connector CN2300 Docking I/F connector CN9600...
Appendix C Pin Assignments Appendices Appendix C Appendix C Pin Assignments [Intel Chipset model] System board (FHBIS*) CN1400 SO-DIMM A connector (200-pin) Table C-1 SO-DIMM A connector (200-pin) (1/3) Pin No. Signal Name Pin No. Signal Name MR0R9-B0V ADQ04-B1P ADQ07-B1P ADQ06-B1P ADQ00-B1P ADM0-B1P...
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Appendices Appendix C Pin Assignments Table C-1 SO-DIMM A connector (200-pin) (2/3) Pin No. Signal Name Pin No. Signal Name ADQ25-B1P ADQ29-B1P ADQ28-B1P ADQ24-B1P ADM3-B1P ADQS3-B1N ADQS3-B1P ADQ30-B1P ADQ27-B1P ADQ26-B1P ADQ31-B1P MCKE0-B1P MCKE1-B1P 1R8-B1V 1R8-B1V ABS2-B1P 1R8-B1V 1R8-B1V AMA12-B1P AMA11-B1P AMA09-B1P AMA07-B1P AMA08-B1P...
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Appendix C Pin Assignments Appendices Table C-1 SO-DIMM A connector (200-pin) (3/3) Pin No. Signal Name Pin No. Signal Name ADQ35-B1P ADQ39-B1P ADQ32-B1P ADQ38-B1P ADQ44-B1P ADQ40-B1P ADQ41-B1P ADQ45-B1P ADQS5-B1N ADM5-B1P ADQS5-B1P ADQ42-B1P ADQ46-B1P ADQ43-B1P ADQ47-B1P ADQ48-B1P ADQ52-B1P ADQ49-B1P ADQ53-B1P MCK1-B1P MCK1-B1N ADQS6-B1N ADQS6-B1P...
Appendix C Pin Assignments Appendices CN2300 Docking interface connector (240-pin) Table C-5 Docking interface connector (240-pin) (1/4) Pin No. Signal Name Pin No. Signal Name DSKDC DCOUT DCOUT DOCDT1-S3N IF-P5V EXMSCK-P5P EXKBCK-P5P (PHYRST-E3N) DPCONF-S5P IDSCL-P5P DRED-PXP DGREEN-PXP DBLUE-PXP DVSYNC-P5P Not Mount Not Mount ZBIDDP-EXP ZBIDDN-EXN...
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Appendices Appendix C Pin Assignments Table C-5 Docking interface connector (240-pin) (2/4) Pin No. Signal Name Pin No. Signal Name DILSON-E3P IDSDA-P5P DHSYNC-P5P Not Mount Not Mount ZBIDCN-EXN Not Mount ZBIDCP-EXP Not Mount Not Mount Not Mount DCOUT DCOUT DSSCL-S5P IF-P5V (M5V) ZTPA1-P3P...
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Appendix C Pin Assignments Appendices Table C-5 Docking interface connector (240-pin) (3/4) Pin No. Signal Name Pin No. Signal Name TXD-PYN RING-PYP PE-P5P PDB07-P5P PDB06-P5P PDB04-P5P PDB01-P5P PDB02-P5P PDB00-P5P STROB-P5N Not Mount LAN-E3V Not Mount Not Mount ZBIDAP-EXP ZBIDAN-EXN DCOUT DCOUT DSSDA-S5P IF-P5V...
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Appendices Appendix C Pin Assignments Table C-5 Docking interface connector (240-pin) (4/4) Pin No. Signal Name Pin No. Signal Name ACT-E3N LINK-E3N DOCDT2-S3N Not mounted Not mounted ZBIDBP-EXP ZBIDBN-EXN C-12 [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) Downloaded from www.Manualslib.com manuals search engine...
Appendix C Pin Assignments Appendices C.18 CN4614 USB 4 connector (4-pin) Table C-18 USB 4 connector (4-pin) Pin No. Signal Name Pin No. Signal Name USB1PS-E5V ZUSBP4-E3N ZUSBP4-E3P C.19 CN4614 USB 0 connector (4-pin) Table C-19 USB 0 connector (4-pin) Pin No.
Appendices Appendix C Pin Assignments [ATI Chipset model] System board (FHBAS*) * The following connectors are different from ones of Intel chipset model. C.38 CN1400 SO-DIMM 0 connector (200-pin) Table C-38 SO-DIMM 0 connector (200-pin) (1/3) Pin No. Signal Name Pin No.
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Appendix C Pin Assignments Appendices Table C-38 SO-DIMM 0 connector (200-pin) (2/3) Pin No. Signal Name Pin No. Signal Name ADQ34-B1P ADQ38-B1P ADQ39-B1P ADQ35-B1P ADM4-B1P ADQS4-B1N ADQS4-B1P ADQ32-B1P ADQ33-B1P ADQ36-B1P ADQ37-B1P MCKE0-B1P MCKE1-B1P 1R8-B1V 1R8-B1V ABS2-B1P AMA14-B1P 1R8-B1V 1R8-B1V AMA12-B1P AMA11-B1P AMA09-B1P AMA07-B1P...
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Appendices Appendix C Pin Assignments Table C-38 SO-DIMM 0 connector (200-pin) (3/3) Pin No. Signal Name Pin No. Signal Name ADQ24-B1P ADQ29-B1P ADQ25-B1P ADQ28-B1P ADQ19-B1P ADQ18-B1P ADQ23-B1P ADQ22-B1P ADQS2-B1N ADM2-B1P ADQS2-B1P ADQ16-B1P ADQ21-B1P ADQ20-B1P ADQ17-B1P ADQ06-B1P ADQ02-B1P ADQ07-B1P ADQ03-B1P XMCK1-B1P XMCK1-B1N ADQS0-B1N ADQS0-B1P...
Appendices Appendix C Pin Assignments C.42 CN3200 Docking interface connector (240-pin) Table C-42 Docking interface connector (240-pin) (1/4) Pin No. Signal Name Pin No. Signal Name DSKDC DCOUT DCOUT DOCDT1-S3N IF-P5V EXMSCK-P5P EXKBCK-P5P (PHYRST-E3N) DPCONF-S5P IDSCL-P5P DRED-PXP DGREEN-PXP DBLUE-PXP DVSYNC-P5P Not Mount Not Mount ZBIDDP-EXP...
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Appendix C Pin Assignments Appendices Table C-42 Docking interface connector (240-pin) (2/4) Pin No. Signal Name Pin No. Signal Name DILSON-E3P ADSDA-P5P DHSYNC-P5P Not Mount Not Mount ZBIDCN-EXN Not Mount ZBIDCP-EXP Not Mount Not Mount Not Mount DCOUT DCOUT DSSCL-S5P IF-P5V (M5V) ZTPA1-P3P...
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Appendices Appendix C Pin Assignments Table C-42 Docking interface connector (240-pin) (3/4) Pin No. Signal Name Pin No. Signal Name TXD-PYN RING-PYP PE-P5P PDB07-P5P PDB06-P5P PDB04-P5P PDB01-P5P PDB02-P5P PDB00-P5P STROB-P5N Not Mount LAN-E3V Not Mount Not Mount ZBIDAP-EXP ZBIDAN-EXN DCOUT DCOUT DSSDA-S5P IF-P5V...
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Appendix C Pin Assignments Appendices Table C-42 Docking interface connector (240-pin) (4/4) Pin No. Signal Name Pin No. Signal Name ACT-E3N LINK-E3N DOCDT2-S3N Not mounted Not mounted ZBIDBP-EXP ZBIDBN-EXN TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) [CONFIDENTIAL] C-39 Downloaded from www.Manualslib.com manuals search engine...
Appendices Appendix C Pin Assignments C.47 CN4611 USB 4 port connector (4-pin) Table C-47 USB 4 port connector (4-pin) Pin No. Signal Name Pin No. Signal Name USB1PS-E5V ZUSBP1-E3N ZUSBP1-E3P C.48 CN4612 USB 0 port connector (4-pin) Table C-48 USB 0 port connector (4-pin) Pin No.
Appendices Appendix C Pin Assignments Board (FHBAD*) SD Card C.57 CN9730 System board interface connector (20-pin) Table C-57 System board interface connector (20-pin) Pin No. Signal Name Pin No. Signal Name SD-P3V SD-P3V SD-P3V SD-P3V SD-P3V SDAT3-P3P SDCMD-P3P SDCLK-P3P SDAT0-P3P SDAT1-P3P SDAT2-P3P SDCD-P3N...
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Appendix D Keyboard Scan/Character Codes Appendices Appendix D Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & BkSp TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) [CONFIDENTIAL] Downloaded from...
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Appendices Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break \ ¦ Caps Lock ‘ “ Enter Shift (L) No.102 , < .
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Appendix D Keyboard Scan/Character Codes Appendices Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl Alt (L) Space ALT (R) ← Home ↑ ↓ PgUp PgDn →...
Appendices Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Keytop Note Make Break Make Break PrintSc Refer to table 2-25 Pause Refer to table 2-25 Notes: 1. * Scan codes differ by overlay function. 2.
Appendix E Key Layout Appendices Appendix E Appendix E Key Layout United Kingdom (UK) Keyboard Figure E-1 UK keyboard United States (US) Keyboard Figure E-2 US keyboard TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) [CONFIDENTIAL] Downloaded from www.Manualslib.com manuals search engine...
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Appendices Appendix E Key Layout [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) Downloaded from www.Manualslib.com manuals search engine...
Appendices Appendix F Wiring diagrams RS-232C direct connection cable (9-pin to 9-pin) Figure F-3 RS-232C direct connection cable (9-pin to 9-pin) RS-232C direct connection cable (9-pin to 25-pin) Figure F-4 RS-232C direct connection cable (9-pin to 25-pin) [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) Downloaded from www.Manualslib.com manuals search engine...
Appendix G BIOS rewrite procedures Appendices Appendix G Appendix G BIOS rewrite procedures This Appendix explains how to rewrite the system BIOS program when you update the system BIOS. Tools To rewrite the BIOS, you need the following tool: BIOS/EC/KBC rewriting disk for the computer that has renewed BIOS data. Rewriting the BIOS 1.
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Appendices Appendix G BIOS rewrite procedures [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) Downloaded from www.Manualslib.com manuals search engine...
Appendix H EC/KBC rewrite procedures Appendices Appendix H Appendix H EC/KBC rewrite procedures This Appendix explains how to rewrite the EC/KBC system program when you update the EC/KBC system. Tools To rewrite the EC/KBC, you need the following tool: EC/KBC rewriting disk for the computer Rewriting the EC/KBC NOTE: 1.
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Appendices Appendix H EC/KBC rewrite procedures [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) Downloaded from www.Manualslib.com manuals search engine...
Appendix I Reliability Appendices Appendix I Appendix I Reliability The following table shows MTBF (Mean Time Between Failures). Table I-1 MTBF Time (hours) Intel chipset model 5,108h System ATI chipset mode 5,111h System TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) [CONFIDENTIAL] Downloaded from www.Manualslib.com...
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Appendices Appendix I Reliability [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573) Downloaded from www.Manualslib.com manuals search engine...