Page 1 Tecra A8 Series ® User’s Guide If you need assistance: ❖ Toshiba’s Support Web site pcsupport.toshiba.com ❖ Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 171 in this guide.
Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's, monitor port, USB port, PS/2 port microphone jack.
Page 4: Industry Canada Requirement
Contact either: ❖ Toshiba’s Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
Page 5: Telephone Company Procedures
If trouble is experienced with this equipment, for repair or limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support Centre within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273.
Page 6 provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) In order to program this information into your fax transmission, refer to the fax software instructions installed on this computer. Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm...
Page 7: Wireless Interoperability
USOC RJ11C. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖...
Page 8: Wireless Lan And Your Health
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Page 9 Canada – Industry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population;...
Page 10 EU Declaration of Conformity TOSHIBA declares, that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. VCCI Class B Information...
Page 11 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
Page 12: Device Authorization
The interference range of this equipment is less than 40m. 2,400 MHz to 2,483.5 MHz. It is possible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048...
Page 13: Radio Approvals For Wireless Devices
The following restrictions apply: ❖ Do not disassemble or modify the device. ❖ Do not install the embedded wireless module into other device. ❖ 5.17 GHz to 5.23 GHz for indoor use only. Radio Approvals for Wireless Devices NOTE The following information is dependent on what type of wireless device is in your computer.
Page 14 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
Page 15 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Turbo Mode (5 GHz) Canada Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community Countries Austria Belgium, France, Switzerland/Lichtenstein Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK...
Page 16 ❖ This device must not be operated in ad-hoc mode using channels in the 5 GHz bands in the European Community. Ad-hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point. ❖ This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands.
Page 17 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Turbo Mode (5 GHz) Canada Approved Countries/Regions for use for the Intel Wireless LAN 2100 3B Mini PCI Adapter This equipment is approved to the radio standard by the countries/regions in the following table.
Page 18 Approved Countries/Regions for use for the Toshiba Mini PCI Wireless LAN Card This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
Page 19: Bluetooth Wireless Technology Interoperability
Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for...
Page 20: Bluetooth Wireless Technology
Approved Countries/Regions for use ® (Bluetooth wireless technology) ® Bluetooth Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Australia Bulgaria Cyprus...
Page 21: Regulatory Statements
The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
Page 22 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication...
Page 23 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850...
Page 24 CD-RW drive, Multi-drive or any other optical drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required.
Page 25 Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
Page 26 Systems Incorporated in the United States and/or other countries. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
Page 27: Table Of Contents
Keeping yourself comfortable ...40 Precautions...40 Important information on your computer’s Setting up your computer ...42 Setting up your software...43 Registering your computer with Toshiba ...44 Adding optional external devices...44 Connecting to a power source ...45 Charging the main battery...47 cooling fan ...41...
Page 28 Hard Drive Recovery Utilities ...58 Creating Recovery CDs/DVDs ...58 Hard Disk Drive Recovery Options ...60 Installing drivers and applications...65 Using the Toshiba Dual Pointing Device ...66 Using the TouchPad™...66 Disabling or enabling the TouchPad™ ...67 Disabling or enabling the Dual Pointing Using external display devices ...68...
Page 29 Removing a disc with the computer on...98 Removing a disc with the computer off ...99 Caring for CD or DVD Discs ...99 Toshiba’s online resources ...99 Chapter 3: Mobile Computing...100 Toshiba’s energy-saver design...100 Running the computer on battery power ...101 Battery Notice ...101...
Page 30 Contents Using additional batteries ...102 Charging batteries...103 Charging the main battery...103 Charging the RTC battery...104 Monitoring main battery power...105 Determining remaining battery power...106 What to do when the main battery runs low ...107 Setting battery notifications ...107 Conserving battery power ...108 Power Plans...109 Using a hot key to set the Power Plan...110 Changing the main battery ...111...
Page 31 Using a user password ...142 Deleting a user password...144 TOSHIBA PC Diagnostic Tool Utility...144 HDD Protection Utility...145 Toshiba SD™ Memory Card Format Utility...146 Toshiba SD™ Memory Boot Utility...147 Booting from a bootable SD card...148 Mouse Utility ...149 Toshiba Hardware Setup...150 TOSHIBA Zooming Utility...152...
Page 32 Contents TOSHIBA Accessibility ...155 Trusted Platform Module (TPM) ...156 Fingerprint Authentication Utility...157 Fingerprint utility limitations ...157 Fingerprint Enrollment ...157 Fingerprint Logon ...159 Power-on Security ...159 Control Center...160 Password Bank ...162 Care and maintenance of your fingerprint Fingerprint reader limitations ...167 ConfigFree™...167...
Page 33 DVD operating problems...194 Develop good computing habits ...195 Data and system configuration backup in If you need further assistance...200 Before you contact Toshiba ...200 Contacting Toshiba ...201 Other Toshiba Internet Web sites...201 Toshiba’s worldwide offices...202 Appendix A: Hot Keys... 204 Hot Key Cards ...204...
Page 34 Contents Appendix B: Power Cord/Cable Connectors...219 Glossary...220 Index...234...
Page 35: Introduction
Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba notebook computer, your work and entertainment can accompany you wherever you go. NOTE This notebook is compatible with European Union Directive 2002/ 95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE.
Page 36 Toshiba’s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
Page 37: This Guide
This guide This guide introduces the computer’s features. You can: ❖ Read the entire guide from beginning to end. ❖ Skim through and stop when a topic interests you. ❖ Use the table of contents and the index to find specific information.
Page 38: Other Icons Used
To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see Goes Wrong” on page 171.
Page 39: Chapter 1: Getting Started
Chapter 1 Getting Started This chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations.
Page 40: Keeping Yourself Comfortable
Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, that shipped with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
Page 41: Important Information On Your Computer's Cooling Fan
❖ Never turn off the computer if a drive light indicates a drive is active. Turning off the computer while it is reading from or writing to a disk may damage the disk, the drive, or both. ❖ Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers.
Page 42: Setting Up Your Computer
Getting Started Setting up your computer Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following: ❖...
Page 43: Setting Up Your Software
Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. NOTE The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices.
Page 44: Registering Your Computer With Toshiba
If you decide not to register at that time, you can either double-click the icon on your desktop or go to the Toshiba Web site at www.register.toshiba.com Product Registration will not diminish Customer rights under the Toshiba limited Warranty.
Page 45: Connecting To A Power Source
TOSHIBA Battery Charger (that may have been provided with your computer), or use the AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or battery charger could cause fire or damage to the computer, possibly resulting in serious injury.
Page 46 Getting Started Connecting to a power source To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
Page 47: Charging The Main Battery
Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer’s main battery light gives you an indication of the main battery’s current charge: ❖...
Page 48: Using The Computer For The First Time
Getting Started Using the computer for the first time TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer’s Power Options utility can be used to select a power level setting that reduces the power required for system operation and will allow the battery to recharge.
Page 49: Your Computer's Features And Specifications
of thin-film transistors (TFT) and is manufactured using high- precision technology. Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology. Over a period of time, and depending on the usage of the computer, the brightness of the screen will deteriorate.
Page 50: Adding Memory (Optional)
You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See “Setting up your software” on page...
Page 51: Installing A Memory Module
Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a standard small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot.
Page 52 Getting Started Adding memory (optional) Click Shut Down. The operating system turns off the computer. Unplug and remove any cables connected to the computer, including the AC adaptor. Remove the main battery. For information on removing the main battery, see on page 111.
Page 53 Remove the memory module slot cover. Place the screw and the cover in a safe place so that you can retrieve them later. Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up.
Page 54 Getting Started Adding memory (optional) Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer). (Sample Illustration) Inserting the module into the socket Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket.
Page 55: Removing A Memory Module
Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place. latch (Sample Illustration) Pressing down on the memory module Replace the memory module slot cover and secure it using the screw.
Page 56 Getting Started Adding memory (optional) Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode.
Page 57 Gently lift the memory module to a 30-degree angle and slide it out of the slot. (Sample Illustration) Removing the memory module Replace the memory module slot cover and tighten the screw. Re-insert the battery. For more information on inserting the battery, see “Changing the main battery”...
Page 58: Hard Drive Recovery Utilities
The system will prompt you to insert the appropriate number of blank CDs or DVDs to copy the Hard Drive Recovery Utilities. If your optical disc drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system.
Page 59 To create recovery CDs/DVDs: Double-click the Recovery Disc Creator icon on the ® Windows desktop. You can also launch the application by clicking Start, All Programs, and then Recovery Disc Creator. Select CD or DVD (to create Recovery media on CDs or DVDs).
Page 60: Hard Disk Drive Recovery Options
HDD: Make sure the computer is turned off. Press and hold the powering on the computer. When the computer powers on, the Toshiba Recovery Wizard screen displays. (Sample Image) Toshiba Recovery Wizard screen (zero) key on your keyboard while...
Page 61 Be sure to save your work to external media first. On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, then click Next. The Recovery of Factory Default Software screen appears.
Page 62 The Recovery Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: On the Toshiba Recovery Wizard screen, select Erase the hard disk, then click Next. The next screen lists the two methods you can choose: ❖...
Page 63 (for example, a D: drive) those partitions and any information on them will not be affected and will remain intact. To recover only your C: drive: On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software, then click Select Recover without changing the hard drive partitions.
Page 64 When the initial screen displays, press The boot menu appears. Using the arrow keys, select the CD/DVD option and press . The system will boot up to the Toshiba Recovery Wizard Enter screen. Please refer to page 60, to explain the available recovery options.
Page 65: Installing Drivers And Applications
Installing drivers and applications (Available on certain models) The Toshiba Application Installer (available on certain models) allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications:...
Page 66: Using The Toshiba Dual Pointing Device
® Accupoint primary button* TouchPad™ TouchPad primary button (Sample Illustration) Toshiba Dual Pointing Device buttons ® Accupoint II pointing device—Moves the cursor and selects items on the screen. (Available on certain models). To move the cursor, gently push the pointing device in the direction you want the cursor to move.
Page 67: Disabling Or Enabling The Touchpad
The Dual Pointing Device tab view window appears. Select Disable or Enable, whichever is appropriate. Click Apply. Click OK. The Mouse Properties window closes. Using the Toshiba Dual Pointing Device ™ ™ is enabled by default. To change the enable/disable . This hot key enables/disables the Getting Started “Disabling or enabling the...
Page 68: Using External Display Devices
Getting Started Using external display devices Close the Printers and Other Hardware window. Close the Control Panel window. Click the TouchPAD ON/OFF tab. The TouchPAD ON/OFF tab view window appears. Using external display devices Your computer comes with a built-in display, but you can also connect an external display device to the available video port.
Page 69: Adjusting The Quality Of The External Display
❖ External monitor only ❖ TV and built-in display ❖ TV only* ❖ Primary and CRT* ❖ Dual Mode display* ❖ Swap Image display* *(Available on certain models) Release the TECHNICAL NOTE: You can also change these settings using the Display Properties Box.
Page 70: Connecting A Printer
Getting Started Connecting a printer Connecting a printer NOTE Your printer documentation may require you to install the printer software before physically connecting the printer to your computer. If you do not install the software as instructed by the printer manufacturer, the printer may not function correctly.
Page 71: Connecting An Optional External Diskette Drive
Connecting an optional external diskette drive Click Start, Control Panel, Hardware and Sound, and then under Printers, click Add a printer. The Add Printer Wizard appears. (Sample Image) Add Printer Wizard Follow the on-screen instructions to set up your printer. Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5-inch diskettes.
Page 72: Turning Off The Computer
Getting Started Turning off the computer To connect an optional external USB diskette drive, connect the cable to one of the computer’s USB ports. (Sample Illustration) Connecting an optional external USB diskette drive Turning off the computer Pressing the power button before shutting down the Microsoft Windows Make sure the system indicator panel’s disk light and the drive-in- use light are off.
Page 73 You must turn off your computer in order to upgrade your computer’s internal hardware (such as memory), or to add an external device that does not connect using a USB or IEEE 1394 port on your computer. TECHNICAL NOTE: Before using the Shut Down option to turn off your computer, save your files and make sure the disk activity lights are off.
Page 74 Getting Started Turning off the computer Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer in system memory (RAM) so that, when you restart the computer, you can continue working from where you left off. NOTE After your computer sleeps for an extended period of time, the Windows...
Page 75: Using The Shut Down Command
Using the Shut Down command The Shut Down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. Use the following steps to turn off your computer using the Shut Down command: Click Start, and then click the arrow next to the Lock button in...
Page 76 Getting Started Turning off the computer Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure.
Page 77: Using And Configuring Hibernation Mode
Restarting your computer To start the computer up again, press the power button until the on/ off light glows green. If you turn off the computer by closing the display panel, you can start it again by opening the display panel. Using and configuring Hibernation mode To turn off the computer using the Hibernation command: Click Start, and then click the arrow next to the Lock button in...
Page 78 Getting Started Turning off the computer Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure.
Page 79: Using And Configuring Sleep Mode
Once the computer is configured, you can place it into Hibernation mode by either pressing the power button or closing the display panel, depending on the Hibernation options set. Starting again from Hibernation mode To start up the computer from Hibernation mode, press the power button until the on/off light glows green.
Page 80 Getting Started Turning off the computer To use any of these methods, you first need to enable them in the Power Options feature. Click Start, Control Panel, System and Maintenance, and then Power Options. The Power Options window appears. Click Change plan settings under the power plan to be customized.
Page 81 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure. Select Sleep for the options you want. ❖...
Page 82: Closing The Display Panel
Moving the computer Before moving your computer, even across the room, make sure all disk activity has ended (the drive indicator light stops glowing) and all external peripheral cables are disconnected. “Power Plans” on page 113. 109. There are “Toshiba Utilities”...
Page 83: Using A Computer Lock
You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
Page 84: Chapter 2: Learning The Basics
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the disk. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Page 85: Using The Keyboard
❖ Use Error-checking and Disk Defragmenter regularly to conserve disk space and improve performance. ❖ Scan all new files for viruses. This precaution is especially important for files you receive via diskette, email, or download from the Internet. ❖ Take frequent breaks to avoid repetitive-motion injuries and eyestrain.
Page 86: Making Your Keyboard Emulate A Full-Size Keyboard
Learning the Basics Using the keyboard ❖ The lowercase letter l (el) and the number 1 are not interchangeable. ❖ The uppercase letter O and the number 0 are not interchangeable. Making your keyboard emulate a full-size keyboard Although your computer’s keyboard layout is compatible with a standard full-size keyboard, it has fewer keys.
Page 87: Special Windows ® Keys
Device. For more information, see on page 204. ® Special Windows keys (Sample Illustration) Special Windows Your computer’s keyboard has two keys that have special functions ® in Windows ❖ Windows ❖ Application key—Has a similar function as the secondary mouse button Overlay keys The keys with gray numbers and symbols on the front of them form...
Page 88: Using The Overlay To Type Numeric Data
Learning the Basics Starting a program Using the overlay to type numeric data The keys with the numbers on their right front are the numeric overlay keys. To turn the numeric overlay on, press The numeric mode light on the keyboard indicator panel glows when the numeric overlay is on.
Page 89: Starting A Program From Windows
Click Start, and then All Programs. The Windows menu, which lists programs and program groups. If your program is listed, go to step 3, otherwise, continue with step 2. NOTE If you pause with your mouse on All Programs, it will open it up. You may need to scroll up or down to see the complete list.
Page 90: Starting A Program Using The Start Search Field
Learning the Basics Saving your work In the left part of the window, double-click Accessories. Windows folder on the right side of the window. In the right part of the window, double-click wordpad. The operating system opens WordPad. To close the program, click the Close button in the upper-right corner of the program’s window.
Page 91 Saving files ® In your Windows Click Browse folders. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box. Use this dialog box to specify where to store the document and to give it a file name.
Page 92: Printing Your Work
Learning the Basics Printing your work Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format. For example, Microsoft file name with an extension of “.doc” is assumed to be a Microsoft Word file.
Page 93: Backing Up Your Work
Specify the print parameters. For example, the range of pages and number of copies to print. Click Print. Backing up your work Back up all the files you create in case something happens to your computer. You can back up your files to different types of media such as CDs, DVDs, diskettes, or to a network, if available.
Page 94: Optical Drive Components
Learning the Basics Using the optical drive TECHNICAL NOTE: Your optical drive is set to play region 1 (North America) DVD-ROMs. If you play a DVD disc from another region, the drive will automatically change to play in the format of the other region.
Page 95: Inserting A Compact Disc
Inserting a compact disc To insert a compact disc into the drive: Make sure the computer is turned on. Make sure the drive’s in-use indicator light is off. Press the drive’s eject button. The disc tray slides partially out of the drive (about 1 inch). HINT: The drive will not open if the computer’s power is off.
Page 96: Playing An Audio Cd
If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
Page 97: Playing Optical Media
NOTE When using Windows Media to activate Sleep or Hibernation modes. To prevent this from occurring, close Windows Media Hibernation mode. Stop button (Sample Image) Windows Media The Windows Media ordinary compact disc player: ❖ To play the CD or to pause, click the Play/pause button. ❖...
Page 98: Creating A Cd/Dvd
Additionally, certain optical media recorded on your optical drive may not playback or operate properly on other PCs or optical media players. These problems are not due to any defect in your Toshiba computer or optical drive. Please refer to your computer's product specification for listing of specific format compatibilities.
Page 99: Removing A Disc With The Computer Off
Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
Page 100: Chapter 3: Mobile Computing
❖ EasyGuard Optimize – to enable users to customize system settings to be more productive * Toshiba EasyGuard some of which may or may not be available on a particular Toshiba notebook depending on the model selected. See www.easyguard.toshiba.com ™...
Page 101: Running The Computer On Battery Power
It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been set by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.
Page 102: Power Management
Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Global Support Centre. Using additional batteries In addition to the main battery, you may also have an optional second battery (not included with your computer).
Page 103: Charging Batteries
Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
Page 104: Charging The Rtc Battery
Mobile Computing Charging batteries Charging the RTC battery Your computer has an internal real-time clock (RTC) battery. The RTC battery powers the System Time Clock and BIOS memory used to store your computer’s configuration settings. When fully charged, it maintains this information for up to a month when the computer is powered off.
Page 105: Monitoring Main Battery Power
Monitoring main battery power The computer’s main battery light gives you an indication of the main battery’s current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected). ❖ Glows green when the main battery is fully charged. ❖...
Page 106: Determining Remaining Battery Power
Mobile Computing Monitoring main battery power System Indicator Lights SD light (available on certain models) AC power light On/off light (Sample Illustration) Power and battery light locations Determining remaining battery power Wait at least 16 seconds after turning on the computer before trying NOTE to monitor the remaining battery power.
Page 107: What To Do When The Main Battery Runs Low
TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery.
Page 108: Conserving Battery Power
Mobile Computing Monitoring main battery power Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Battery to display the battery options.
Page 109: Power Plans
time you can use the computer before you need to recharge the battery. ® Microsoft has combined these options into preset Power Plans. Using one of these profiles lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs.
Page 110: Using A Hot Key To Set The Power Plan
Mobile Computing Monitoring main battery power Click Change Advanced Settings to access settings for battery notification levels, hard drive power save time, etc. You can click on the plus signs to expand each item and to see what settings are available for each item. Click Save Changes to save the plan changes you have performed.
Page 111: Changing The Main Battery
Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object.
Page 112 Mobile Computing Changing the main battery Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock Slide the battery release latch to release the battery. Pull the discharged battery out of the computer. usakybd.bmp>> <<illustration embedded (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective...
Page 113: Inserting A Charged Battery
Inserting a charged battery To insert a battery: Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity.
Page 114: Safety Precautions
If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries.
Page 115: Disposing Of Used Batteries
Operate the computer on battery power for five minutes. If the battery pack has at least five minutes of operating time, continue operating until the battery pack is fully discharged. If the battery light flashes or there is some other warning to indicate a low battery, go to step 4. Connect the AC adaptor to the computer and the power cord/cable to a power outlet.
Page 116 If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. Toshiba is dedicated to preserving the environment by sponsoring Call2Recycle, a program of the Rechargeable Battery Recycling Corporation.
Page 117: Traveling Tips
❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
Page 118: Exploring Your Computer's Features
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your notebook computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
Page 119: Finding Your Way Around The Desktop
Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. Icons Start button Taskbar (Sample Image) Windows Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Page 120 Exploring Your Computer’s Features Exploring the desktop NOTE If you place the cursor over an icon, a popup description of the file contents appears. Your desktop may contain other icons depending on your configuration. See Windows information on each icon and how to use it. Start button You use the Start button to: ❖...
Page 121: Setting Up For Communications
Setting up for communications To connect to the Internet, use an online service, or communicate across the telephone lines with another computer, you need: ❖ A modem (available on certain models) ❖ A telephone line ❖ A browser or communications program ❖...
Page 122: Connecting The Modem To A Telephone Line
Send a fax directly from your computer For more detailed information regarding your computer’s modem, visit Toshiba’s Web site at accessories.toshiba.com. Before you can communicate using the modem, you need to connect it to a telephone line. Your computer’s built-in modem port provides an RJ-11 jack, allowing you to connect the modem to a standard voice-grade telephone line.
Page 123: Connecting Your Computer To A Network
Connect the other end to the RJ-11 wall jack. (Sample Illustration) Connecting to a wall jack Connect the built-in modem only to ordinary analog phone lines. NOTE Never connect the built-in modem to a digital line (ISDN). Never connect the built-in modem to the digital connector on a public telephone or to a digital private branch exchange (PBX).
Page 124 Exploring Your Computer’s Features Setting up for communications Setting up the connection To set up an office connection, consult your network administrator for network settings and additional considerations. To set up a dial-up connection, use the Connect to the Internet Wizard: Click Start, Control Panel, Network and Internet, and then Connect to the Internet.
Page 125: An Overview Of Using The Internet
Using Wireless LAN Connectivity NOTE Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. Your system may come with an optional wireless LAN module. This is a technology that expands wireless communication beyond networking equipment, and can connect many different kinds of electronic devices without the need for cables.
Page 126: The World Wide Web
Exploring Your Computer’s Features An overview of using the Internet The World Wide Web The World Wide Web (or “Web”) is a subset of the Internet — a collection of interlinked documents (located on computers connected to the Internet) that work together using a specific Internet protocol called Hypertext Transfer Protocol (HTTP).
Page 127: Surfing The Internet
Surfing the Internet Once connected to the Internet, the Web browser displays a home page, for example, your ISP’s home page on the Internet or your company’s Web site home page. To visit a desired Web site, type in the Web address. The Web address, or Uniform Resource Locator (URL), is a unique identifier for that computer system linked to the Internet.
Page 128: Exploring Audio Features
Exploring Your Computer’s Features Exploring audio features There are several ways to upload or download data. It can be as simple as attaching a file or document to an email, or you can use the File Transfer Protocol (FTP) features of your Web browser to transfer large amounts of data.
Page 129: Using External Speakers Or Headphones
Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers. Before putting on headphones to listen to an audio CD, turn the volume dial down.
Page 130: Inserting A Pc Card
Exploring Your Computer’s Features Using PC Cards Inserting a PC Card Before you insert a PC Card, refer to the documentation that comes with the card to see if you need to do anything before you insert it. To insert a PC Card: Locate the PC Card slot on the left side of the computer.
Page 131: Setting Up A Pc Card For Your Computer
Grasp the edges of the PC Card and slide it out of the slot. (Sample Illustration) Removing a PC Card Setting up a PC Card for your computer Some PC Cards are ready to use as soon as you install them. Others, such as hard disk cards, network cards, and SCSI adapters, may need to be set up to work with your computer.
Page 132: Removing Memory Media
Exploring Your Computer’s Features Using the SD Slot Push the media into the adapter until it locks in place. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.
Page 133: Using The I.link ® Port
The correct position is indicated by symbols ( on both your computer and the APR III Plus. To properly connect the APR III Plus to your computer, see the Advanced Port Replicator III Plus User’s Guide or visit pcsupport.toshiba.com. Exploring Your Computer’s Features Using the i.LINK® port...
Page 134: Chapter 4: Toshiba Utilities
❖ Toshiba Application Installer ❖ User password ❖ PC Diagnostic Tool Utility ❖ HDD Protection Utility ❖ Toshiba SD™ Memory Card Format Utility ❖ Toshiba SD™ Memory Boot Utility ❖ Mouse Utility ❖ Toshiba Hardware Setup ❖ TOSHIBA Zooming Utility ❖...
Page 135: Toshiba Assist
TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, do one of the following: ❖ Double-click the TOSHIBA Assist shortcut icon on the desktop.
Page 136: Connect
Toshiba Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree™ ❖ Bluetooth Settings ❖ Bluetooth Local COM Settings (Sample Image) TOSHIBA Assist – Connect tab Connectivity Doctor...
Page 137: Secure
Secure The features available in this category are: ❖ Supervisor password ❖ User password ❖ TOSHIBA Security Assist (Sample Image) TOSHIBA Assist window – Secure tab Toshiba Utilities TOSHIBA Assist...
Page 138: Protect & Fix
Toshiba Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ PC Diagnostic Tool Utility ❖ HDD Protection Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab...
Page 139: Optimize
The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Accessibility ❖ TOSHIBA Zooming Utility ❖ Toshiba Button Controls ❖ CD/DVD Drive Acoustic Silencer ❖ Toshiba Hardware Setup (Sample Image) TOSHIBA Assist window – Optimize tab Toshiba Utilities TOSHIBA Assist...
Page 140: Toshiba Application Installer
Toshiba Utilities Toshiba Application Installer Toshiba Application Installer The Toshiba Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Double-click the Toshiba Application Installer icon on the Windows Click Next.
Page 141: Using An Instant Password
Toshiba supports several types of passwords on your computer: ❖ An instant password — Secures your open programs and files when leaving the computer temporarily. NOTE You need to have created a password for your Windows use an instant password.
Page 142: Disabling A User Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
Page 143 The TOSHIBA Assist window appears. (Sample Image) TOSHIBA Assist window – Secure tab On the left side click Secure. Click on the User Password icon. The User password utility appears. (Sample Image) TOSHIBA Password Utility window Click Registered. Enter your password, and then enter it again to verify.
Page 144: Deleting A User Password
Toshiba Utilities PC Diagnostic Tool Utility Deleting a user password To cancel the power-on password function: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. Click Not Registered. Follow the on-screen instructions to remove the user password.
Page 145: Hdd Protection Utility
(HDD) protection, and set the motion detector’s sensitivity level for AC power and battery power operation. To use the HDD Protection utility: Click Start, All Programs, Toshiba, Utilities, then HDD Protection Settings. The HDD Protection Properties window appears. (Sample Image) HDD Protection Properties window Select ON to enable HDD protection, or select OFF to disable HDD protection.
Page 146: Toshiba Sd™ Memory Card Format Utility
Memory Card Format Utility This utility is used to format SD cards. To format an SD memory card using this utility: Click Start, All Programs, Toshiba, Utilities, SD Memory Card Format utility. The SD Memory Card Format screen appears. (Sample Image) SD Memory Card Format screen Select the drive corresponding to the SD memory card.
Page 147: Toshiba Sd™ Memory Boot Utility
Be sure to back up your data to external media before performing this procedure as data on the drive may be lost. Click Start, All Programs, Toshiba, Utilities, SD Memory Boot Utility. The Toshiba SD Memory Boot Utility screen appears.
Page 148: Booting From A Bootable Sd Card
Toshiba Utilities Toshiba SD™ Memory Boot Utility Booting from a bootable SD card To boot from a bootable SD card: Create a bootable SD card (see Utility” on page 147 Verify that you do not have a floppy in the optional external floppy disk drive.
Page 149: Mouse Utility
Hardware ❖ Advanced You may see additional categories depending on your particular pointing device. For information on these settings see “Using the Toshiba Dual Pointing Device” on page Adjust the settings as desired, then click OK. Toshiba Utilities Mouse Utility...
Page 150: Toshiba Hardware Setup
❖ Click Start, All Programs, Toshiba, Utilities, and then double-click HW Setup. The Toshiba Hardware Setup screen appears. (Sample Image) Toshiba Hardware Setup screen – General tab options The Toshiba Hardware Setup screen has the following tabs: ❖ General—Allows you to view the current BIOS version or change certain settings back to their default values ❖...
Page 151 By changing any of the options that appear in the dialog boxes and clicking Apply, you can reconfigure that function. Any options that you change will become default settings when you restart your system. Toshiba Utilities Toshiba Hardware Setup function key and access the wake-...
Page 152: Toshiba Zooming Utility
The zoom in and zoom out hot keys will now work with the applications you selected. To zoom in, hold down the down the key and press For more information about how to use the TOSHIBA Zooming utility, right click the “Hot Keys” on page ® Internet Explorer ®...
Page 153: Toshiba Button Controls
Assist and Toshiba Presentation buttons. Those buttons are located to the left of the keyboard. To access Toshiba Button Controls: Click the Toshiba Button Control icon in the Optimize tab of TOSHIBA The Toshiba Controls Properties window appears. (Sample Image) Toshiba Button Controls screen Select the button whose function is to be customized.
Page 154: Cd/Dvd Drive Acoustic Silencer
Toshiba Utilities CD/DVD Drive Acoustic Silencer CD/DVD Drive Acoustic Silencer This utility can slow the speed of your optical drive to make it run more quietly. You can use this utility to make listening to music CDs more enjoyable. NOTE When you change the CD/DVD drive to “Quiet”...
Page 155: Toshiba Accessibility
TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the press it once, release it, and then press a function key to activate the hot key function.
Page 156: Trusted Platform Module (Tpm)
NOTE This section only applies to systems with TPM. Your Toshiba computer includes the TPM (Trusted Platform Module) which is a security encryption device for your system’s hard disk drive. TPM is already included on your system, but needs to be installed and enabled using the following procedures.
Page 157: Fingerprint Authentication Utility
Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
Page 158 Toshiba Utilities Fingerprint Authentication Utility Swipe your finger on the reader. A sample will be created and indicated by a Fingerprint icon. Repeat the previous step. Swipe the same finger on the reader two more times to create two more samples.
Page 159: Fingerprint Logon
If a fingerprint used for power-on security matches a fingerprint in an existing passport, the corresponding user is logged on automatically without having to enter the Windows password. Toshiba Utilities Fingerprint Authentication Utility ® user account. When the ®...
Page 160: Control Center
Toshiba Utilities Fingerprint Authentication Utility NOTE Your hardware must support Power-on security to use the single logon feature. You must have administrative privileges to change settings. To enable power-on security single logon: Open the Control Center and go to Settings - System Settings.
Page 161 Inspector dialog where you can see the contents of your fingerprint storage. Help ❖ Get help information—Displays this help. The help files in other languages (depending on your installation) are located in the mui subfolder of your installation folder. About ❖ About icon—Displays version information. Toshiba Utilities...
Page 162: Password Bank
Toshiba Utilities Fingerprint Authentication Utility Elevate Administrative Privileges for User ❖ Elevate administrative privileges for user.—By default, the operating system assumes you are a user and not an administrator, and renders most of the system settings in the Control Center gray and unavailable. To access these system settings, click “Elevate administrative privileges”...
Page 163 If only one form is registered for the page (regardless of how many forms the page has), that registration is replayed. ❖ If the page has multiple registered forms, and one of the registered forms is active, the active form is replayed. Toshiba Utilities...
Page 164 Toshiba Utilities Fingerprint Authentication Utility ❖ If the page has multiple registered forms, but there is no active form, all existing registered forms for the page are displayed. You then select the one to be replayed. Replaying a registered dialog You are logged on to the computer and want to replay a registered dialog.
Page 165: Care And Maintenance Of Your Fingerprint Reader
Select a registration. Click Delete. How to Delete the Fingerprint Data Fingerprint data is stored in the non-volatile memory. If the computer changes ownership, Toshiba recommends the following procedure: Click Start, All Programs, Protector Suite QL, and then Control Center.
Page 166 Toshiba Utilities Fingerprint Authentication Utility ❖ Wash and dry your hands thoroughly. ❖ Remove static electricity from your fingers by touching any metal surface. Static electricity is a common cause of reader failures, especially during dry seasons such as winter.
Page 167: Fingerprint Reader Limitations
Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
Page 168: Getting Started
ConfigFree. ❖ Double-click the ConfigFree icon ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. ❖ Click the ConfigFree icon then click the desired utility. NOTE If your computer is not connected to a network, the ConfigFree icon in the Notification Area is displayed with an “X.”...
Page 169 TCP/IP settings—includes DHCP, IP address, subnet mask, default gateway, DNS server, and WINS server settings ❖ Personal firewall settings for Internet connections ❖ ® Bluetooth Security Level (for example, high or medium) ❖ Enable UAC (User Account Control) setting Toshiba Utilities ConfigFree™ ® starts ® antennas...
Page 170 Toshiba Utilities ConfigFree™ To create a profile: Click the Move the pointer to Profile. Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window Click Add to start the Create Profile Wizard. icon in the Notification area.
Page 171: Chapter 5: If Something Goes Wrong
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
Page 172 If Something Goes Wrong Problems that are easy to fix Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step. Close the remaining programs one by one by selecting the program name, then End Task.
Page 173: Problems When You Turn On The Computer
Add a paragraph break and type some notes describing what you were doing when you received the message and how the error can be reproduced. Save the file and refer to it when you contact the software manufacturer. Problems when you turn on the computer These problems may occur when you turn on the power.
Page 174 Try turning the computer on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com). If the AC power light starts flashing, remove the battery, and continue with the steps below.
Page 175: The Windows Operating System Is Not Working
Once the battery has been trickle- charged, it may begin working correctly again. If the trickle-charging does not prove effective, visit the Toshiba Web site at Bulletin Step-Charging the computer’s battery (click the ® Ask Iris Connect the AC adaptor to a different power outlet, preferably in a different room.
Page 176: Using Startup Options To Fix Problems
If Something Goes Wrong The Windows® operating system is not working If you experience any of these problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may have to change your system’s configuration or verify the startup procedure to fix the problem.
Page 177: Internet Problems
Click a problem you would like help with from the listings and follow the on-screen instructions. You can connect to Support Online by clicking Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows and Support to troubleshoot the problem first.
Page 178: A Plan Of Action
If Something Goes Wrong Resolving a hardware conflict For help on hardware conflicts: Click Start, then click Help and Support, or press F1. Click Troubleshooting in the Find an answer section. A list of category links appear. Click a topic under Hardware and drivers and follow the steps.
Page 179: Fixing A Problem With Device Manager
more devices use the same DMA, the data required by one device overwrites the data required by the other, causing a hardware conflict. Plug and Play With Plug and Play and the operating system, avoiding hardware conflicts is easy. Plug and Play is a computer standard that helps the system BIOS (basic input/output system) and the operating system to automatically assign system resources to Plug and Play- compliant devices.
Page 180: Memory Problems
If Something Goes Wrong Resolving a hardware conflict Checking device properties Device Manager provides a way to view the properties of a device. Properties include the name of the manufacturer, the type of device, the drivers installed, and the system resources assigned to the device.
Page 181: Power And The Batteries
Reinstall the memory module, following the instructions in “Installing a memory module” on page module is seated properly. Check for the error again. If the error recurs, remove the memory module entirely and check for the error again. If removing the memory module eliminates the error, the memory module may be faulty.
Page 182: Keyboard Problems
After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information that shipped with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
Page 183: Display Problems
You have connected an external keyboard and the operating system displays one or more keyboard error messages. The keyboard you connected may be defective or incompatible with the computer. Try using a different make of keyboard. Nothing happens when you press the keys on the external keyboard.
Page 184 If Something Goes Wrong Resolving a hardware conflict ❖ Try adjusting the contrast and brightness controls on the external monitor. ❖ Press priority is not set for the built-in screen. The screen does not look right. You can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Personalize.
Page 185: Disk Drive Problems
Small bright dots appear on your TFT display when you turn on your computer. Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology.
Page 186 If Something Goes Wrong Resolving a hardware conflict ❖ Automatically fix file system errors ❖ Scan for and attempt recovery of bad sectors Click Start. Error-checking tests and repairs the disk. Your hard disk seems very slow. If you have been using your computer for some time, your files may have become fragmented.
Page 187: Optical Drive Problems
Optical drive problems You cannot access a disc in the drive. If the optical drive is an external drive, make sure that the drive’s cable is properly connected to the computer. Make sure the tray which holds the CD-ROM or DVD-ROM is closed properly.
Page 188: Sound System Problems
If Something Goes Wrong Resolving a hardware conflict The disc will not come out of the drive when you click the eject button on the screen. Press the button on the optical drive itself. For additional information see does not slide out.” on page Sound system problems You do not hear any sound from the computer.
Page 189 Resolving PC Card problems Here are some common problems and their solutions: The slot appears to be dead. PC Cards that used to work no longer work. Check the PC Card status: Click Start, Control Panel, System and Maintenance, and then Device Manager.
Page 190: Printer Problems
If Something Goes Wrong Resolving a hardware conflict The system does not recognize your PC Card. Refer to the PC Card documentation. Removing a malfunctioning card and reinstalling it can correct many problems. A PC Card error occurs. Reinsert the card to make sure it is properly connected. If the card is attached to an external device, check that the connection is secure.
Page 191: Modem Problems
The other system may be busy or off line. Try making a test transmission to someone else. For more information regarding your system's V.92 modem, visit the Toshiba Web site at pcsupport.toshiba.com. If Something Goes Wrong Resolving a hardware conflict...
Page 192: Wireless Networking Problems
Verify that the Service Set Identifier (SSID), or network name, is correct—i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are case- sensitive. Toshiba provides a Client Manager utility for setting and managing SSIDs. ❖...
Page 193 Click View Status. Click Details. Verify that the DHCP Enabled setting is set to Yes. Click Close. ❖ Use IPCONFIG to verify that the computer has a useful IP address—one other than the private address of 169.254.xxx.xxx assigned by Windows Click Start, type Run in the Start Search field, and press Enter Enter Cmd and press Enter.
Page 194: Dvd Operating Problems
“Checking device properties” on page 180 on using Device Manager to view the optical drive properties. Check the Toshiba Web site for new information on optical drives and their operation. ® operating system will now try to establish a operating system wireless management ®...
Page 195: Develop Good Computing Habits
A blank screen appears while watching a DVD-ROM movie or title. Change the Turn off Display feature in the Display Properties using the following steps: Right-click in a blank area of the Windows Click Personalize. Click Screen Saver, Change power settings and then Change plan settings for the power plan you are using.
Page 196: Data And System Configuration Backup In Windows
If Something Goes Wrong Develop good computing habits ❖ Connect a writable CD/DVD or hard drive to the system and use specialized software to copy everything on the hard disk to a CD/DVD or hard drive. ❖ Connect your computer to the office network and copy files to your network partition.
Page 197 It is also easy to undo a Restore Point selection, if you change your mind. Follow these steps to create a Restore Point using the System Restore utility: Click Start, All Programs, Accessories, System Tools, and then System Restore. Click open System Protection. The System Protection tab of the System Properties window appears.
Page 198 DVDs, or hard drives. An external hard drive is recommended in case the internal hard drive fails. No additional software is required. Most of the CD and DVD drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from CDs.
Page 199 General tips for installing hardware and software Here are a few tips to help insure safe and easy installation of new hardware (printers, pointing devices, external hard drives, DVD writers, scanners, etc.) and software (applications like Microsoft ® Office and Adobe Photoshop toolbars for your web browser).
Page 200: If You Need Further Assistance
For the complete detailed specifications for your computer, visit pcsupport.toshiba.com. Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777.
Page 201: Contacting Toshiba
Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com Toshiba voice contact Before calling Toshiba, make sure you have: ❖...
Page 202: Toshiba's Worldwide Offices
Germany Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico, DF. United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court...
Page 203 United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. If Something Goes Wrong Toshiba’s worldwide offices The Rest of Europe Toshiba Europe (I.E.) GmbH...
Page 204: Appendix A: Hot Keys
Hot Keys The TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to modify the following system functions: ❖...
Page 205: Using The Hot Key Cards
To use the Hot Key Cards using the pointing device: Move the cursor to the top center edge of the screen. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display Double-click the Card for the system function to be modified.
Page 206: Application Cards
To launch an application using the Application Cards: Move the cursor to the top center edge of the screen. The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display Click the “stacked” card on the far right of the display. The Application Cards are hidden under this card.
Page 207: Card Case
206). To use the Card Case: Move the cursor to the top center edge of the screen. The TOSHIBA Cards appear at the top of the screen. An icon appears momentarily in the top-right corner. Click the (Sample Image) Starting Card Case The Card Case displays two rows of Cards.
Page 208: Hot Key Functions
Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones.
Page 209: Password Security
Password security This TOSHIBA Card or hot key locks the computer. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Security options ❖ ❖ hot key function activates instant security. The user logon screen will appear, and a user with a valid account will need to log back on to gain access to the computer.
Page 210: Power Plan
Hot Keys Hot Key Functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window.
Page 211: Sleep Mode
Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see and configuring Sleep mode” on page Selecting this Card or pressing the hot key displays the following options: (Sample Image) Sleep options ❖...
Page 212: Hibernation Mode
Hot Keys Hot Key Functions Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page...
Page 213: Display Modes
Display modes This TOSHIBA Card or hot key cycles through the power- on display options. The display modes are: ❖ ❖ ❖ ❖ ❖ ❖ ❖ To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device.
Page 214: Display Brightness
To swap sides, select Swap Image Display. Display brightness This TOSHIBA Card decreases or increases the screen brightness. This hot key decreases the screen brightness. This hot key increases the screen brightness.
Page 215: Disabling Or Enabling Wireless Devices
Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ ❖ ❖ ❖ Selecting this Card or pressing the hot key displays the following options: (Sample Image) Wireless communication options ❖...
Page 216: Disabling Or Enabling The Dual Mode Pad
Hot Keys Hot Key Functions Disabling or enabling the Dual Mode Pad This TOSHIBA Card or hot key enables/disables the Dual Mode Pad. For more information on using the Dual Mode Pad, see “Using the Dual Mode Pad” on page...
Page 217: Changing Screen Resolution
Hot Keys Hot Key Functions Changing screen resolution This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired...
Page 218: Keyboard Hot Key Functions
Hot Keys Hot Key Functions Keyboard hot key functions This hot key causes the Zooming utility to zoom-out. This hot key causes the Zooming utility to zoom-in. This hot key turns the cursor control overlay on and off. This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off.
Page 219 Appendix B Power Cord/Cable Connectors Your notebook computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada UL approved CSA approved Australia AS approved...
Page 220 Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. BIOS CD-ROM CD-RW CMOS DIMM alternating current basic input/output system bits per second compact disc compact disc read-only memory compact disc rewrite memory complementary metal-oxide semiconductor...
Page 221 DSTN dual supertwist nematic digital versatile (or video) disc DVD-ROM digital versatile (or video) disc read-only memory enhanced capabilities port EPROM erasable programmable read-only memory file allocation table Federal Communications Commission fast infrared gigabyte hard disk drive HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers input/output...
Page 222 Glossary SRAM SVGA Terms The following terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
Page 223 baud rate — The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) —...
Page 224 Glossary central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character —...
Page 225 default — The setting selected by a program when the user does not specify an alternative setting. device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices.
Page 226 Glossary double-click — To press and release the primary control button adjacent to the Dual Pointing Device or the mouse button rapidly twice without moving the Dual Pointing Device or mouse. In the Windows left control button or the left mouse button, unless otherwise stated. double-density diskette —...
Page 227 file allocation table (FAT) — The section of a disk that keeps track of the location of files stored on the disk. file name — A set of characters that uniquely identifies a file within a particular folder. It consists of two parts: the actual name and the file name extension.
Page 228 Glossary Hibernation — A feature of many Toshiba notebook computers that saves to the hard disk the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
Page 229 liquid crystal display (LCD) — A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it.
Page 230 Glossary network — A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced — A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen.
Page 231 Plug and Play — Generally, refers to the computer’s ability to automatically configure itself to work with peripheral devices. When capitalized, refers to a standard that, when followed by a device manufacturer, allows a computer to configure itself automatically to work with the device. pointing device —...
Page 232 “greater than” sign) indicating where users are to enter commands. Toshiba tablet pen — The writing instrument used with the tablet. It is stored on the right side of the computer. TFT display — See active-matrix display.
Page 233 universal serial bus (USB) — USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). USB can connect up to 127 peripheral devices through a single all- purpose USB port. USB allows hot swapping of peripherals. See also bus, hot swapping, serial.
Page 234 47 not charging 181 power plan 210 power usage hot key 110 real-time clock (RTC) 102 removing 111 BIOS Setup see Toshiba Hardware Setup button power 50 start 120 creating 98 playing an audio 96 channels DMA 179...
Page 235 compact discs handling 96 inserting 95 removing 98 computer non-system disk or disk error message 174 not accessing disk drives 174 running on battery power 101 setting up 42 warning resume failure message computing tips 84 connecting to a power source 45 connection set up 124 control buttons 67...
Page 236 Index FAT (File Allocation Table) 185 FCC Notice “Declaration of Conformity Information” 3 FCC requirements 4 file extensions 92 file, backing up 84 files backing up 93 printing 92 restoring 93 saving 90 fingerprint authentication 157 enrollment 157 Fn keys 86 function keys 86 hardware conflicts 177 resolving 179...
Page 237 main battery removing 111 memory adding 50 problem solving 180 removing expansion slot cover 53 memory module installation 51 installing inserting into socket 53 removing 57 microphone 128 modem determining COM port 121 problem solving 191 resetting port to default settings 121 upgrading 121 monitor 68...
Page 238 184 checking device properties 180 computer hangs when PC Card inserted 189 computer will not power up 173 contacting Toshiba 200 corrupted/damaged data files 186 Device Manager 179 disk drive is slow 186 display is blank 183...
Page 239 69 Toshiba registering computer 44 worldwide offices 202 Toshiba Assist 135 TOSHIBA Button Controls 153 Toshiba Dual Pointing Device 66 Index Toshiba Hardware Setup 150 Toshiba online resources 99 Toshiba utilities 134 traveling tips 117 troubleshooting DVD player...

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A8-ez8512 A8-s8514 Tecra a8-ez8311 Tecra a8-ez8312 Tecra a8-ez8313 Tecra a8-s8314 ... Show all

Toshiba A8-S8513 User Manual

Chapter 1: Getting Started

Chapter 2: Learning the Basics

Chapter 3: Mobile Computing

Chapter 4: Toshiba Utilities

Chapter 5: If Something Goes Wrong

Appendix A: Hot Keys

Quick Links

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Summary of Contents for Toshiba A8-S8513