Ricoh Aficio MP C6503SP User Manual page 206

10. Troubleshooting
Message
"Check whether there are
any network problems."
[13-26]
"Check whether there are
any network problems."
[14-01]
204
Cause
The "Effective Protocol" and
"SIP Server IP Address"
settings are different, or an
incorrect IP address has been
registered.
The DNS server, SMTP
server, or folder specified for
transfer to was not found, or
the destination for Internet
Fax around (not through) the
SMTP server could not be
found.
Solution
• Check that the correct IP address
is specified for the machine in
[System Settings]. For details
about IP address, see "Interface
Settings", Connecting the
Machine/ System Settings.
• For details about network
problems, contact your
administrator.
• Check that the following settings
in [System Settings] are listed
correctly.
• DNS server
• Server name and IP address
for the SMTP Server
For details about these settings,
see "Interface Settings" or "File
Transfer", Connecting the
Machine/ System Settings.
• Check that the folder for transfer is
correctly specified.
• Check that the computer in which
the folder for transfer is specified
is correctly operated.
• Check that the LAN cable is
correctly connected to the
machine.
• For details about network
problems, contact the
administrator of the destinations.
• For details about network
problems, contact your
administrator.