Troubleshooting - Denon AVR-3806 Operating Instructions Manual

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Troubleshooting

If a problem should arise, first check the following.
1. Are the connections correct?
2. Have you operated the receiver according to the Operating Instructions?
3. Are the speakers and other components operating properly?
If this unit is not operating properly, check the items listed in the table below. Should the problem
persist, there may be a malfunction. Disconnect the power immediately and contact your store of
purchase.
Symptom Cause
Display not lit and • Power supply cord not plugged in
sound not produced securely.
when POWER switch
set to on.
• Speaker cables
connected.
• FUNCTION knob position is not
Display lit but sound appropriate.
not produced. • Volume control set to minimum.
• MUTING is on.
• No digital signal is being input.
• AVR-3806's video output terminals
and monitor's input terminals are
not properly connected.
Nothing is displayed on • Monitor TV's input setting is
monitor. wrong.
• The PURE DIRECT mode is set.
• DVD player's audio output setting
is not set to bit stream.
No DTS sound is
• DVD player is not DTS-compatible.
produced.
• AVR-3806's input setting is set to
analog
• Copying between a source such as
DVD and a VCR is not usually
Copying from DVD to
possible, as DVDs are often
VCR is not possible.
encoded with
signals that prevent VCR recording.
Measures
• Check the insertion of the power
supply cord plug.
not securely • Connect securely.
• Switch to the proper position.
• Turn volume up to suitable level.
• Switch off MUTING.
• Properly select a digital signal
input source.
• Check that the connections are
correct.
• Set the TV's input selector to the
terminals to which video signals
are connected.
• Set a surround mode other than
the PURE DIRECT mode.
• Make the DVD player's initial
settings.
• Use a DTS-compatible player.
• Set to AUTO or DTS.
• Copying is not possible.
copy-protection
Symptom
• Subwoofer's power is not on.
• Subwoofer's initial setting is set to
"NO".
No sound is produced
• Subwoofer's
from subwoofer.
connected.
• The subwoofer's channel volume
level is set to "OFF".
No test tones are • Surround mode is set to a mode
Page
produced. other than Dolby Surround.
23
No sound is produced • Surround
from surround "STEREO".
speakers.
• Batteries dead.
7
• Remote control unit too far from
This unit does not this unit.
25
operate properly when • Obstacle between this unit and
remote control unit is remote control unit.
25
used. • Different button is being pressed.
26
• < and
61
in reverse.
• AVR-3806's
8, 14 ~
terminals and monitor's input
23
terminals
connected.
• No HDMI signal is being input.
–
An image is not
• The connected monitor equipment
projected with an
or other equipments do not
HDMI connection.
support HDCP.
30
• The
connected player (HDMI FORMAT)
–
does not matche the supported
input format of connected monitor
–
equipments.
27
• The AVR-3806 does not play HDMI
audio signals.
–
The HDMI audio is not
output. • The HDMI audio signals are not
output
monitor device.
83
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Cause Measures
• Turn on the power.
• Set the setting to "YES".
output is not • Connect properly.
• Turn the subwoofer's channel
volume level up.
• Set to Dolby Surround.
mode is set to • Set to a mode
"STEREO".
• Replace with new batteries.
• Move closer.
• Remove obstacle.
• Press the proper button.
> ends of batteries inserted • Insert batteries properly.
HDMI output • Check the HDMI connection.
are not properly
• Properly select HDMI signal input
source.
• The AVR-3806 will not output
video signal unless the other
equipment supports HDCP.
output format of the • Check whether the output format
of the connected player (HDMI
FORMAT) matches the supported
input format of connected monitor
equipments.
• Set the HDMI audio playback
setting at the "HDMI In Assign"
settings to "AMP".
• Set the HDMI audio playback
from the connected setting at the "HDMI In Assign"
settings to "TV".
Troubleshooting
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