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Troubleshooting
Problem
The ink ribbon is separated from the
ink roller.
The machine stops while printing a
label.
The label is not cut automatically.
A tape jam error cannot be cleared
despite following the troubleshooting
steps.
I want to make fine adjustments to
the print result.
I want to print faster.
I want to print in higher resolution.
The print result is poor.
The high resolution or high speed
printing setting was specified, but an
error occurred and printing could not
be completed.
Solution
If the ink ribbon is broken, replace the tape cassette. If not, leave the tape uncut
and remove the tape cassette, then wind the loose ink ribbon onto the spool as
shown in the figure.
1 Spool
Replace the tape cassette if striped tape is visible, as this indicates that you
have reached the end of the tape.
Connect the AC adapter directly to the machine, or charge the rechargeable
-
Li
ion battery.
Check the Cut Option setting. For more information, see Tape Cutting Options
on page 40 or Cutting Options on page 70.
To cut labels manually, press the
tape.
Contact Brother customer service.
The length and margins can be adjusted in the "Printer Setting Tool". For
more information, see Changing the P-touch Labelling Machine Settings
on page 80.
High speed printing can be used if you are printing from a computer, the AC
adapter is connected, and TZe laminated tape with black ink is installed. Use
the printer driver to select the high speed mode when printing the labels.
You cannot use this function for TZe-FX**1 tape.
High resolution printing can be used if you are printing from a computer, the AC
adapter is connected, and TZe laminated tape with black ink is installed. Use
the printer driver to select the high resolution mode when printing the labels.
You cannot use this function for TZe-FX**1 tape.
High resolution printing can be used if you are printing from a computer, the AC
adapter is connected, and TZe laminated tape with black ink is installed. Use
the printer driver to select the high resolution mode when printing the labels.
You cannot use this function for TZe-FX**1 tape.
If using the high speed printing setting, print using the standard setting.
As conditions for high resolution or high speed printing, you must print from a
computer, the AC adapter must be connected, and TZe laminated tape with
black ink must be installed.
You cannot use this function for TZe-FX**1 tape.
To clear the error, cancel the print job, and then connect the AC adapter or
cancel high resolution or high speed printing.
1
(Feed and Cut) button to feed and cut the
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