HP netserver e 800 Service Manual page 4

Contents
Video Connector - Accessory Board .......................................................................................................18
50-Pin Narrow SCSI Port Connector - Accessory Board ........................................................................19
LAN Connector - Accessory Board .........................................................................................................20
3 Parts Information........................................................................................................................................21
Exploded View - Cover and Bezel ...............................................................................................................21
Exploded View - Drives (Shelf Mount).........................................................................................................22
Exploded View - Power Supply and Drives (Cage Mount)..........................................................................23
Exploded View - Exhaust Fan and System Board.......................................................................................24
Exploded View - System Board ...................................................................................................................25
Replaceable Parts List .................................................................................................................................26
Keyboards ................................................................................................................................................27
Power Cords ............................................................................................................................................27
Cables and Part Numbers........................................................................................................................27
4 Diagnostics .................................................................................................................................................29
Diagnostic Tests ...........................................................................................................................................29
Diagnostics Description............................................................................................................................29
HP NetServer DiagTools ..............................................................................................................................29
DiagTools Capabilities .............................................................................................................................30
Power-On Self Test (POST) Error Messages: .........................................................................................31
5 Troubleshooting .........................................................................................................................................43
Preventive Maintenance Procedures ...........................................................................................................43
Troubleshooting Tips....................................................................................................................................43
Troubleshooting Checklist........................................................................................................................44
BIOS Recovery.............................................................................................................................................45
Password Problems .....................................................................................................................................47
Resetting Lost Passwords........................................................................................................................47
General NetServer Problems .......................................................................................................................48
Power Problems ...........................................................................................................................................50
Video/Monitor Problems ...............................................................................................................................51
Configuration Problems................................................................................................................................53
Printer/Datacomm Problems ........................................................................................................................54
Keyboard and Mouse Problems ...................................................................................................................55
Flexible Disk Drive Problems .......................................................................................................................55
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