Download Print this page

HP P5389A - Intel Pentium III-S 1.4 GHz Processor Upgrade Manual

Warranty and support for your hp server
Hide thumbs Also See for P5389A - Intel Pentium III-S 1.4 GHz Processor Upgrade:

Advertisement

h p
s e r v e r
s e r v i c e s & s u p p o r t
warranty &
support
for yo u r
hp server
Warranty and Service/Support Booklet
Part Number 5990-2667
*5990-2667*

Advertisement

loading

Summary of Contents for HP P5389A - Intel Pentium III-S 1.4 GHz Processor Upgrade

  • Page 1 s e r v e r s e r v i c e s & s u p p o r t warranty & support for yo u r hp server Warranty and Service/Support Booklet Part Number 5990-2667 *5990-2667*...
  • Page 2 If HP discovers an error, we will endeavor to place a correction at the following website: http://www.hp.com/go/servers Hewlett-Packard will not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
  • Page 3 Support Benefits Included with Selected HP Server/HP Netserver: HP Phone and Onsite Support Experienced call agents answer your questions and efficiently See the question: “Who do I call for address hardware, configuration, and installation questions for warranty service?” for the phone number the product life of your HP Server/HP Netserver.
  • Page 4 What’s included with a standard HP Your HP Server's/HP Netserver’s standard warranty includes: Server/HP Netserver warranty? · Phone support · Free exchange parts · Next Business Day (NBD)*, on-site service * HP strives to have a technician at your site by the next business day, but response time is based on distance from an HP office.
  • Page 5 U.S. and Canada Who do I call for warranty For hardware service and telephone support, service? contact: · An HP-authorized reseller · HP Customer Support Center at 800-593-6631 for RX series HP Servers · HP Customer Support Center at 970-635-1000 for L series &...
  • Page 6 Asia For hardware service and telephone support, contact an HP-authorized reseller or one of these support centers: Country (Regions) and Number Australia – 03-8877-8000 Hong Kong – 800-96-2598 India – 91-11-6826035 Indonesia – 0800-21511 Japan – 0120-220-119 Korea – +82-2-32700911 Malaysia –...
  • Page 7 For how many years can I You can receive free phone support for the Product Life of receive free phone support on your HP Server product. HP supports all HP Servers for a full five years after the product’s obsolescence date. my HP Server/HP Netserver? What is the warranty Internal accessories are HP products which have been...
  • Page 8 How will my HP Server/HP In the event that a technician is sent to your site, they will physically replace the defective part and reconnect the Netserver be restored if I have power and data cables. We recommend that you keep a hardware failure? backups of your software and data, as you are responsible for restoring the software, including the network...
  • Page 9 Before you call, have this information ready: What should I have ready · Product model name and number before I call for service? · Product serial number · Applicable error messages from system or diagnostics · Applicable hardware driver revision levels ·...
  • Page 10 Can I accidentally void my HP You cannot accidentally void your HP Server/HP Netserver warranty. HP warranty covers on-site visits Server/HP Netserver caused by HP factory integrated third-party products that warranty? are internal but not external to your HP Server/HP Netserver.
  • Page 11: What Is Not Covered By This Warranty

    HP warrants all the software media that comes with your HP Server/HP Netserver for NINETY (90) DAYS from the date of purchase. During the 90-day warranty period, if the software fails to install and/or configure your HP Server/HP Netserver due to the software media, customer's remedy will be either (1) a replacement, or (2) a refund of the purchase price (license fee) if HP is unable to replace the media within 10 business days upon return...
  • Page 12: Notice For Mexico: Hardware Warranty Statement

    Hewlett-Packard End User Support Line at (09) 3566640. This warranty statement applies only to sales in Mexico. Notice for Mexico: Hewlett-Packard de México, S. A. de C. V. con Hardware Warranty domicilios en: Statement · Guadalajara, Jalisco Montemorelos No.
  • Page 13: Hp Software Warranty

    10 business days, Customer's alternate remedy will be a refund of the purchase price upon return of the HP Server/HP Netserver. Hewlett-Packard Hardware Accessories Limited Warranty An HP Server/HP Netserver Hardware Accessory is an HP hardware product, specifically designated for use with HP Servers/HP Netservers, that is added on or integrated into an HP Server/HP Netserver in order to provide higher performance, capacity, or increased capability.
  • Page 14 HP Factory Installed Third-party Operating System and Application Software HP warrants for a period of ninety (90) days from the date of the purchase the installation and configuration of the HP factory installed third-party operating system and application software. HP does not warrant that the functionality of the third-party operating system and software will be uninterrupted or error free.
  • Page 15 HP Software License Agreement Your HP Product Contains Software Programs Carefully read this license agreement and limited warranty statement before proceeding to operate this equipment. Rights in the software are offered only on the condition that the customer agrees to all terms and conditions of the license agreement.
  • Page 16 Hewlett-Packard. Termination Hewlett-Packard may terminate this software license for failure to comply with any of these terms provided Hewlett-Packard has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice.
  • Page 17: Limitation Of Warranty

    Limitation of Warranty HP does not warrant uninterrupted or error-free operation of an HP Server/HP Netserver. If the customer transfers an HP Server/HP Netserver to another user, warranty service is available to that user for the remainder of the warranty period. Consumables, such as batteries, have no warranty.
  • Page 18 TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE CUSTOMER'S SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.