HP D7171A - NetServer - LPr Service & Reference Manual

D4898-80204
DG 002-052256
NetServer LXr Pr o Service Ref erence Label
Audience
A
About This Label
This Service Reference Label is for trained service personnel.
Hewlett-Packard Company assumes you are qualified in the
servicing of computer equipment and trained in recognizing
hazards in products with hazardous energy levels.
B
System Boar d
Troubleshooting
Check 1 2 3 4 5 6 (see board picture)
Check BIOS version with Diagnostic Assistant
(select "Hardware Inventory").
Check that all p rocessors, SIMMs, and drives
areconnectedandresponding with the
Diagnostic Assistant (select HardwareInventory).
Check operation with Diagnostic Assistant
(select "Quick Tests" then "Run All Tests").
PCI Bus 1: P4
Unused
Boot Order
1. CD-ROM
EISA / ISA Bus: E1
2. FlexibleDisk
*
E2
3. IDE Device
* E3
4. EISA E1
* E4
5. EISA E2
6. EISA E3
*
SMB shipped
7. PCI P1
default in E4 slot
8. PCI P2
on a l l systems
9. PCI P3
**
10. PCI P4
11. SCSI A
12. SCSI B
13. PCI P5
14. PCI P6
SCSI Bus B
* Must be enabled using
EISA Configuration
Utility on Navigator CD
Unused
* * If " Boot From Embedded
SCSI" isset to"Onboard"
using EISA Configuration SCSI Bus A
Utility
HD LEDs from add-on
disk controllers
2
I C for SMB
J2G2
Key
Check by
1 6
visual inspection
Checkwith
Diagnostic Assistant
Fan4 must have loopback
connector (p/n 5182-4598) or
be connected to Processor
Board as shown on Panel
D
Processor
Troubleshooting
Check Processor Module speed by running Diagnostic Assistant.
Check that system matches one of these configurations:
Total number ofCPU Processor
chips i n system Module Slot #1
2
CPU #1 and CPU #2
3
CPU #1 and CPU #2
4
CPU #1 and CPU #2
The module in Slot #1 must h ave two chips before adding a m odule in Slot #2. All
moduleslots must be filled. A module with no chipscannot be used a s a Ter minator.
Check jumpers and heat sinks , , , , using diagram.
1 2 3 4 5
Check fan cables , using diagram.
6 7
All CPUChips and Processor M odules in the system m ust b e the same speed/cache
combination. Each Processor Module is marked. For example, "200/512K" =
200MHz with 512K cache.
Each CPU Chip speed/cache m odel has a diff erent power requirement, which requires
a corresponding Processor Module. A module cannot b e con verted t o work reliably
with a different chip other than as shown.
If the specific speed/cache combination for the system isnot shown here, refer tothe
Information Assistant on a current Navigator CD.
Check with Diagnostic Assistant.
CPU Chip #1
CPU Chip #2
(optional)
Unused
3
Heat Sinks
ITP Scan
2
Skip/Include
0 1 2 P P P
1
200/512K
1 2
P P
1 2
200/512K
P P
1 2
200/1M
Active
CacheSiz e
HeatSink
Board Label: "200/1M" or
"200/1M or 200/512K"
One Processor Boar d
Fan Fail
Termination
Plug
Terminator
Board
7
Processor
Board #1
To Fan 4 on
To Fan 4 on
System Board B i
System Board
Caution:
Operating a CPUchip on an incorrect Processor Module, or at a lower or higherspeed, o r at incorrect
voltage may result in unreliableoperation -- or cause catastrophic orhiddendamagetothechip.
Repairsdue tounauthoriz ed j umper modification oruseofincorrectchip and m odule combina tions are not
covered under the warranty. CPU chipssupplied and w arranted by HP for NetServers have an HP label.
HP NetServer LX Pro and LXe Pro Product Reference Label
1 Support 2
HP NetServerNavigator CD: Limitations applyto theuseofPCIand EISA
Electronic SupportServices,panel
CDisshipped with the system in the Navigator Kit
3
TheInformation Assistant ontheCDcontains DataSheetsand
completedocumentation and will search, d isplay, andprinton a
F or a list o f a l l accessories, u setheInformation Assistant on
¨
NetServersystem oranyWindows PC.
a currentNavigator CDordownloadtheHP NetServer Order
A copy of this label can be printed from theInformationAssistanton
Assistantfrom www.hp.com/go/netserver
a current NavigatorCD. (To maintain safetycompliance,donot
Processor Upgrades
keep anypaperinside thesystem c abinet.)
¥ D4286A
Subscriptionsareavailable. SeetheInformation Assistant or one
¥ D4288A
oftheElectronicSupportServices,below, for ordering. ¥ D4866A
¥ D4867A
HP NetServer Diagnostic Assistant:
¥ D4966A
Run from NavigatorCDor,
Processor Chipsnotincluded
* *
Useflexiblediskshipped with systeminpouchundertop cover or,
Memory (ECCImplementedwithParity SIMMs)
Download from oneoftheElectronicSupportServices, b elow.
¥ D4891A
¥ D4892A
Electronic Support Services:
¥ D4290A
Internet W ebPage http://www.hp.com/go/netserver
¥ D4893A
Internet FTP ftp://ftp.netserver.hp.com
¥ D4968A
CompuServeLibrary GO HPPC
¥ D4967A
HP NetServerBBS 1-208-344-1691
¥ 5182-9404
SupportQuestions:
M ountingT rays
HP-Authorized Reseller ¥ D3349B
CompuServe Discussion Forum GO HPPC (DrivesmustmeetSCA-23A industry standard;useElectronic
U S / CanadaPhone Support 1-970-635-1000 (Colorado) Support Services,Panel 1 ofthislabel,toobtainatestedlist.)
¥ D2199A
Europe Phone Support (+31-20) 581-3330(Netherlands)
¥ D2198B
HP hasofficesinover100 countries. Check telephone directory.
1 S6A1 Default Settings
ON
Clear CMOSto defaultsettings
Clear Password
Reserved
2
J6A1 Default Settings
Boot from: Recovery / Normal BIOS
Recovery BIOS: Write / Protect
Normal BIOS:Flash Enable / Protect
Floppy-0: 1.44/ Reserved
Floppy-1: 1.44/ Reserved
Video Sleep Reg: 46E8 / 0C3C
Power Control: Disable / Enable
Reserved
PCI Bus 0: P1
Unused
Video RAM
P2
Monitor
P3 Real
P5 Parallel Port
Time
P6
Clock
Video
Cirrus
GD-5424
SCSI
AIC
7880
SCSI
AIC
7880
4 3 2 1
Unused
Processor Board #1
Fans 2 & 1 must h ave loopback
4
6
connector (p/n 5182-4598)
Fan3: SMBFan Connector, J2G4
5
lllll
D
(Rotation sense; +12)
Processor
Module Slot #2
TerminatorBoard
CPU #1
CPU #1and CPU #2
F Contr ol Panel
CPU Chip #1
CPU Chip #2
(optional)
Fan Fail Cable
7
(200/1MB only)
5
Heat Sinks
4 ITP Scan
Skip/Include
Reset
0 1 2
P P P
Front Bez el
3
6
Not Used
0 1 2 P P P
LED
Connect to
heat sinks
HeatSink
Power
Speed
Fan Power
WARNING!
Park("P")positions
havenoeffect.
Temperature
Power Supply
Two Pr ocessor Boar ds
Fan
H
Power
Processor
Troubleshooting
7 Board #2
Check LED Indicator s (fr om outside of system):
Processor
1 Check ON LED:
Board #1
- Ifoff, check l ine in ut ACpower, front and rear power swiches, top cover interlock
sw itch, and at least two of threepower suppliesare online.
2 If green power Supply LED on bottom isOFF:
B i
- Not a l l p ower supplies are ONLINE. Check the power suppliesas d escribed below.
3 If yellow warning LEDis ON:
- Check powersupply LED. If it is OFF , not all powersupplies are O NLINE. Check
the power supplies as described below.
- Ifg reen p ower supply LED is O n , check for a faulty fan.
4 If green Temperature LED is OFF:
(ServiceReference Label isundertopcover)
Tested PCI and EISA Cards
cardsin thissystem. Use oneof the
ofthislabel,toobtain a current listoftested cards.
1
Mass Storage
Product and Part Numbers
¥ D2925A 840MB IDE Hard Disk (orderD2198B tray)
*
¥ D3582C 2.1GB Ultra SCSIHot-SwapDiskModule
¥ D3583C * 4.2GB Ultra SCSIHot-SwapDiskModule
*
¥ D4289A 9.1GB Ultra SCSIHot-SwapDiskModule
*
¥ D4903A 4.2GB 10KUltra SCSIHot-SwapDiskModule
LX Series6/166 Dual ProcessorCard **
Mass Storage Cage Upgrade
LX Series6/166 Chip Upgrade Kit
¥ D4927A LXeProMassStorageCageUpgradeKit
LX Series6/200 Dual ProcessorCard **
PowerSupply
LX Series6/200 Chip Upgrade Kit
¥ D4292A Power SupplyModule
LX Series6/200 1MB Card(withtw o Chips)
SCSI Cables
¥ D3636A 68-pin HD/HD External SCSI Cable
¥ D3637A 68-pin HD/UHD External SCSI Cable
16MBSIMM (60ns)
¥ D4282A SCSI Array CableKit. Includes A1 and2 each
32MBSIMM (60ns) C15-- forconversionfromNon-Arrayto Array.
I /O Cards
64MBSIMM (60ns)
¥ D4267C / 68C/69C Remote AssistantCard
128MB SIMM(60ns)
¥ D4963A NetRAIDPCIDualChan. Disk Array Controller
512MB DIMMKit(four128MBDIMMs)
¥ J2585B PCI10/100VGNIC
DIMMMemory Board(withfour128MB DIMMs)
¥ J3171A PCI10/100TXNIC
VideoRAMChip(StandardonModel B)
Cabinet
*
¥ J1455A Rackmount Kit f orNetServerLX
*
3 1/2" Hot-SwapDrive Tray(single pack)
¥ 5002-3709 Power SupplyFillerPanel
¥ 5063-8389 * M assStorageFillerPanel(Fullheight)
¥ 5182-6795 Bezel FillerLabels(tocoverhingeslotsifdoors
5 1/4" DAT/CD Tray (3-Pack;nofrontpanel) areremoved)
¥ 5041-5320 Front Door Hinge(4 required)
*
3 1/2" Non-Hot-SwapDrive Tray(3-Pack;front
panel included) *
New Quartz Gray color
Electr ostatic Disc har ge To avoid catastrophic or hidden damage
tocomponents, wear a wrist strap and use a static-dissipative work
surface connected to the chassiswhen handling components. Use
¨
an antistatic service kit, such as 3M 8501/8502/8505 or equivalent.
F C
Troubleshooting
Check that SIMMs are all 60ns and arethe correct HP
product number. (See panel
Label, in front of t his label, on system top.) SIMMs
supplied andwarranted b y HPha v e an HP l abel.
Repairs dueto theuse ofnon-HP SIMMs are not
covered under the warranty.
Serial Ports
Keyboard and Mouse
(interchangeable)
Power S upply
(14-pin)
Power S upply (20-pin;
interchangeable)
MemoryBoard
Flexible Disk Drive
IDE Disk Drive
(optional)
16
Control Panel
Unused
2
3 Must haveeither P rocessor
Board #2 or a Terminator
Board
Power Switch
G Pow er on
WARNING !
¥Temperature
Y
¥ P ower Supply
G Temperature ¥ Fan *
Pow er Supply Status
G
Fan
Y
*
System can l ose a total of one Fan.
Reset
*
If the System loses two Fans
itwill automatically shut down.
Chassis (inside)
Color System Temperature Power Suppl y Fan
OK Failure Failure Failure
Green ON ON ON ON
Yellow OFF ON ON ON
Green ON OFF ON OFF
Green ON ON OFF ON
Yellow OFF ON OFF ON
- Check fo r a faulty Fan.
4
Data Integrity and System Reliability
Thecovers,panels, andboardretainers areintegralpartsof th
andmustbeinplace tomaintain dataintegrity under normal lev
electromagnetic noise,staticdischarge, andvibration.
Evenatlowroomtemperatures,allcoversand panels must bein
to providecontrolled airflow forsystemreliability .
Check that each Mass StorageShelfhaseithera drive or a fille rpanel -
- whetherornotthefrontdoorsarein place.
Check that each PowerSupplySlothaseithera Power SupplyModule or
a FillerPanel.
Check that 1 , 2 , 3 , t h e t w o side covers, and the topcoverarein place-
- whetherthesystemisfree-standing, rack-mounted,or beingsh ipped.
Check foratleast6in. (15cm)of ventilated space attherearofthesystem.
Shipping theSystem
All covers,panels, and board retainers (listed above)must be in place when the
systemismovedorshipped.
Theshipping package protects thesystem --including properly installed mass
storagedevices--undernormal shipping conditions. A replacementshipping
packageisavailableforpurchase; see panel on thislabel.
3
5 Specifications
SystemDimensions 24.6"Hx 16.6"Wx 25.4"D (63cm x 42.5cmx 65cm)
SystemW eight 131- 187lb (59 - 85kg)
Power Availability
790Wcontinuous(410Wcontinuous with one PSM)
AirConditioningSpecifications
Maximum continuouspower input:1200W (1440W at220V)
Maximum heat output:4100 BTU / hour (4900BTU / hourat220V)
Operating temperaturerange: 41to 95degreesF (5 to35 degrees C)
A copy ofthislabel can b e printed from the Information Assistant on a current
Navigator CD. Tomaintain safety compliance, do not keepany paper inside the
system cabinet.
This information issubject to change w ithout notice and ispro v ided w ithout w arranty.
Copyright 1997, Hewlett-Packard Company. All rights reserved.
SIMM Memory
All SIMMs in onebank must be identical in size.
3 of Product Reference See diagrams below for rules on mixing sizes.
(The memory architecture treats 12 SIMMs asonly
8 SIMMs.)
Check with DiagnosticAssistant.
One SIMM siz e
All one SIMM size -- 32M, 64M, or 128M
Canusean y two sizes from 32M, 64M, or 128M
Interleave = 2
Bank 2
Bank 1
Interleave = 4 (high performance)
Interleave = 4 (high performance)
15
1
E

DIMM Memory

J3
Row 0
J7 1
J11 2
J15 3
J19 4
J23
5
6
J27
7
J31
J2 0
J6 1
2
J10
J14 3
J18 4
J22 5
6
J26
J30 7
Memor y Capacity
Troubleshooting
When adding additional memory
capacity, each of four DIMMs must
be placed in each of four interleaves.
The pictureabo ve s hows an e xample
of 0.5 GByte installation.
G
Ser ver Mana gement Board (SMB)
Note: the SMB is shipped default with the HP NetSer ver LXr Pro system and is
located on the System Board in the EISA 4 slot. Never operate thissystem
without the Ser ver Mana g ement Boar d.
Troubleshooting
Verify that t h e SMB Cableis connected
to the 50-pin header on the SMB Board,
with pin 1 of thecableconnector placed
at the same end as pin 1 of the header
pins.
Verify thatthereis a cable
connecting theI C connection 2
2
on the SMB Board tothe I C 2 I C
connection, J2G2, on the
System Board.
Fan3
Visually check that the Fan3
connector on the SMBBoard
Remote
is cabled to Fan3, J2G4 on the
Assistant
System Board.
Check Power Supplies:
1 Remove front panel. Check the bottom 3 Check the green ONLINE LEDon the frontof
yellow LED (this LED is not visiblewith each Power Supply Module (PSM). The unit will
thefront panel on): operate with at least two of the three PSMs
ONLINE. Replace any PSMwhich is not
- If LEDis ON, check for a faulty fan.
ONLINE. ThePSMs are hot-swappable. It is
notnecessary to shut dow n the server to replace
2 Check the green Power LEDon thefront of onefailed PSM.
each Power Supply Module(PSM).
- Ifall three PSMs will not come ONLINE, the
- If rearpower switch is ON, these LEDs
problem m ay be an overload condition. Remove
should all be ON(even if theunit isturned
power connectors toisolate fault.
OFF withthe front panel power button).
100mm REF
6 Cabinet and Redundant
Power System
e system
els of
FanCoolingDuctCover 1
place
2
PCI/ EISA BoardRetainer
3
ProcessorCooling DuctCover
Right-HandMassStorage Area
RemovableSkirt
System System PowerSupply Modules
Model Configuration Required
Mass Storage Numberof Non-
Devicesin Right- Processor Redundant Redundant
Hand Area Boards Operation Operation
LX Pro yes 1 or 2 2 3
LXePro no 1 1 2
no 2 2 3
yes 1 or 2 2 3
* StatusLEDSwitch setting:
(See b a ck ofmachine) OFF ON
TwoSIMMsiz es
Interleave = 2
Must
be
empty
Interleave = 4 (high performance)
Key
SIMM size #1
SIMM size #2
Empty Socket
Bank
J4
Row 0
0
J8
1
J12
2
1
J16
3
J20
4
2
J24
5
6 J28
3
7 J32
0 J5
0
J9
1
2 J13
1
3 J17
4 J21
2
5 J25
6 J29
3
7 J33
Bank
DIMM PopulationInstructions
0.5 GByte Populate J2, J3, J4, J5
1.0 GByte add J6, J7, J8, J9
1.5 GByte add J10, J11, J12, J13
2.0 GByte add J14, J15, J16, J17
2.5 GByte add J18, J19, J20, J21
3.0 GByte add J22, J23, J24, J25
3.5 GByte add J26, J27, J28, J29
4.0 GByte add J30, J31, J32, J33
50-pin
SMB
Cable
Header
SMB OK
SMB I D
2
EXTI C
D4898-80204, Rev A
Aug 1, 1997
Power SupplyModule
(PSM)
PSMLED
Filler Panels(required
in any empty PSMslots)
Status LED Switc h *
(AffectsonlythePower
SupplyStatusLED on
front panel.)
PowerSupply
Mode
OR
Power
Available
OFF ON
790W
RemovableSkirt
PowerSupply
Redundancy
410W
790W
790W
(D4311-80207, Rev A) Label Version 5