When removing the jammed paper, do not turn OFF the machine
●
Turning OFF the machine deletes the data that is being printed. Be especially careful when receiving fax
documents.
If paper tears
●
Remove all the paper fragments to prevent them from becoming jammed.
If paper jams repeatedly
●
Tap the paper stack on a flat surface to even the edges of the paper before loading it into the machine.
●
Check that the paper is appropriate for the machine.
Paper(P. 858)
●
Check that no jammed paper fragments remain in the machine.
Do not forcibly remove the jammed document or paper from the machine
●
Forcibly removing the paper may damage parts. If you are not able to remove the paper, contact your local
authorized Canon dealer or the Canon help line.
Document Jams in the Feeder
If there are documents placed in the feeder, remove them first. Then, follow the procedure below. Do not forcibly
remove jammed paper from the machine. If the jammed paper cannot be removed easily, proceed to the next step.
1
Remove the jammed document from the feeder cover.
1
Open the feeder cover.
2
Move the lever to unlock.
3
Gently pull out the document.
Troubleshooting
When a Problem Cannot Be Solved(P. 780)
724