Avaya 1150e User Manual page 119

Call Center Agent/Supervisor Features
Dial your Agent ID
ACD DN 1 # ACD DN 2
ACD DN 3 #ACD DN 4
ACD DN 5 # #
Dial your Agent ID,
Supervisor ID
ACD DN 1 # ACD DN 2
ACD DN 3 #ACD DN 4
ACD DN 5 # #
Dial your Agent ID #
ACD DN 1 # Priority 1 #
ACD DN 2 #Priority 2
ACD DN 3 #Priority 3
ACD DN 4 #Priority 4
ACD DN 5 #Priority 5 # #
Dial your Agent ID
Supervisor ID #
ACD DN 1 # Priority 1 #
ACD DN 2 #Priority 2
ACD DN 3 #Priority 3
ACD DN 4 #Priority 4
ACD DN 5 #Priority 5 # #
119
2. Select one of the following four
login options:
# Login without Supervisor ID
# and without Priority
#
To login with Supervisor ID and
without Priority
#
#
To login without Supervisor ID
and with Priority
#
#
#
# To login with Supervisor ID and
with Priority
#
#
#
3. Press either the
the
ACD queue.
In-Calls
Not Ready Key to enter the
Key, or