Network problem
HbbTV service is
not available
If, despite studying these operating instructions, you still have questions about getting started with the
unit or using it correctly, or if unexpected problems occur, please contact your specialist dealer.
48
Troubleshooting
No
connection
to
possible
The
selected
channel
provided by HbbTV.
Internet connection is not available
Service
Check that the (cross-over) network
cable is correctly connected (clicked
the
network
home) (receiver, router, etc.)
Refer to your PC or network specialist
Select a channel/transmitter that
is
not
is provided by HbbTV (e.g. ARD or
ZDF)
Check that the (cross-over) network
cable is correctly connected (clicked
home) (receiver, router, etc.)
Refer to your PC or network specialist