Table 10-1. Troubleshooting Your Terminal (continued)
Problem
Your terminal does not
accept scan input.
Note: If, after performing these checks, the terminal is still not reading
symbols, contact your distributor or Symbol Technologies.
Cause
Scanning application is
not loaded.
Unreadable bar code.
Distance between exit
window and bar code is
incorrect.
Terminal is not
programmed for the bar
code.
Terminal is not
programmed to
generate a beep.
Battery is low.
Maintenance and Troubleshooting
Solution
Verify that the unit is loaded with a scanning
application. See your System Administrator.
Ensure the symbol is not defaced.
Ensure you are within proper scanning
range.
Ensure the terminal is programmed to
accept the type of bar code you are
scanning.
If you are expecting a beep on a good
decode and don't hear one, check that the
application is set to generate a beep on
good decode.
If the scanner stops emitting a laser beam
when you press the trigger, check your
battery level. When the battery is low, the
scanner shuts off before the terminal
notifies you of the low battery condition.
Note: If the scanner is still not reading
symbols, contact your distributor or Symbol
Technologies.
10-7