Troubleshooting - Epson EPL-9000 Service Manual

Epson terminal printer
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Troubleshooting

5.3 TROUBLESHOOTING
This section describes troubleshooting abnormal operations and print quality problems.
5.3.1 Troubleshooting Abnormal Operations
This section describes how to detect malfunctions, determine their cause, and take action, for
various types of malfunctions. Each symptom in Table 5-2 refers you to a detailed troubleshooting
table later in this chapter.
Table 5-2. Symptoms and Reference Tables
Symptom
The printer does not operate at all.
The RAM check is not displayed.
PRINTER OPEN
PAPER OUT
ILLEGAL CART
FEED JAM
PAPER JAM
IMAGING CARTRIDGE
PAPER TRAY
REQ.
SERVICE REQ.
REQ.
REQ.
REQ.
REQ.
REQ.
REQ.
REQ. Cl 110
REQ. Cl 120
REQ. Cl 130
REQ. Cl 140
REQ. Cl 150
5-2
Printer Condition
The heater lamp in the fusing unit does not come
on, so the RAM check is not started.
The heater lamp in the
RAM check is not started.
The paper cover is closed, but the LCD still
displays PRINTER OPEN.
The paper is loaded in the
displays PAPER OUT.
The paper is loaded in the standard cassette,
the LCD displays PAPER OUT.
The paper is loaded in the standard cassette, but
the LCD
PAPER OUT.
The LCD displays ILLEGAL CART.
The LCD
FEED JAM when using the
tray.
The LCD displays FEED JAM when using the
standard paper cassette.
The LCD displays FEED JAM when using the
optional paper cassette.
The LCD displays PAPER JAM at
The LCD displays PAPER JAM during paper
feeding.
The LCD displays INSERT IMAGING
CARTRIDGE.
The LCD displays INSERT PAPER TRAY.
The LCD displays SERVICE REQ.
The LCD displays SERVICE REQ.
The LCD displays SERVICE REQ.
The LCD displays SERVICE REQ.
The LCD displays SERVICE REQ.
The LCD displays SERVICE REQ.
The LCD displays SERVICE REQ.
The LCD displays SERVICE REQ.
The LCD displays SERVICE REQ. Cl 110.
The LCD displays SERVICE REQ. Cl 120.
The LCD displays SERVICE REQ.
The LCD displays SERVICE REQ. Cl 140.
The LCD displays SERVICE REQ. Cl 150.
Service Manual
unit comes on, but
tray, but the LCD
5-26
130.
527
5-28
5-29
5-5
5 6
5-9
5-1o
5-11
5-12
5-13
5-14
5-15
5-16
5-17
5-18
5-19
520
5-21
5-22
5-23
5-24
5-25
Rev.

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