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34
Alliance System
User Manual
Table 17 lists the display options.
Table 17. Arm test report options
Option
Display the complete zone name.
Update the zone list and display the next zone on the list (if any).
Exit this menu option.
Exit the menu option and return to the original display.
System menu option 7, Service menu, menu
Use this menu to request a service call or to establish a connection to a remote service center in order to
program over the telephone network. Table 18 lists the six options available.
Table 18. Available service menu options
Option
1
2
3
4
5
6
Request the service menu
To request the service menu, do the following:
1. Press MENU* (Figure 1), enter your user
PIN code, and press ENTER (Figure 1).
2. Enter 7 (for menu 7) and press ENTER. The
keypad displays the request service opening
window (Figure 30).
Option Name
Request Service
Technician
Disconnect
Management Software
Dial Management
Software
Dial Temporary
Management Software
Direct (via J18)
Management Software
Answer Management
Software
Action
Enter the zone number and press ENTER.
Press ON/NEXT.
Press ENTER.
Press CLEAR.
Description
Sends a request for a service technician to the central station.
(Not available in all reporting formats.)
Terminates the connection to management software.
The control panel dials the programmed service telephone number and
attempts to connect to the remote service modem in order to allow
programming changes to be made over the telephone network. If it fails
on the first try, it will not redial.
The panel automatically drops the line if there have been no keys
pressed by the remote service operator within two minutes.
Allows a temporary telephone number to be programmed and dialed
for the remote computer/RAS connection.
The control panel establishes a temporary direct connection to a PC
connected to the serial port (J18) on the motherboard. This is a Service
Technician option only.
Instructs the control panel to answer a current dial-in attempt immediately.
Figure 30. Request service opening window
Code Required
Code:
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