Sony IPELA PCS-XG100 Operating Instructions Manual page 258

Symptom
No picture.
No connection.
258
Troubleshooting
Cause
The selected picture source is not
tuned on.
Video input is not selected properly. Select the video input properly (page
The selected picture source is not
correctly connected to the system.
A voice meeting is held.
Movement of the camera is
prevented.
Wrong number was dialed.
The setting of "Line I/F" is not
correct (when using direct dialing).
The registered items in the Phone
Book are not correct.
Some of the system settings are not
correct.
The IP address and network mask
are not set correctly (when using
LAN).
The LAN cable is connected to the
2 connector.
The LAN or ISDN cable is
disconnected.
The LAN or ISDN cable is
connected to the incorrect
connector.
The LAN or ISDN cable is down.
The cable exclusively designed for
the ISDN connection is used for
LAN connection (when using
LAN).
Incorrect type of cable (cross or
straight cable) is used for the LAN
or ISDN connection.
The DSU is turned off (when using
ISDN).
Solution
Turn on the selected video equipment.
152).
Check the connections (page 177).
This is not a malfunction.
Turn off the system, then turn it on
again.
Check the entered number.
Set "Line I/F" to correct interface
referring to "Calling a Remote Party
by Entering Their Address or Number
Directly (Direct Dial)" (page 118).
Register the party correctly referring
to "Registering a Remote Party –
Phone Book" (page 130).
Set the system settings correctly
referring to "Registering Local
Information" (page 62).
Ask the system administrator to set
them correctly (page 78).
Set "Use LAN2" to "On" in the Line
I/F setup menu (page 66).
Some of the functions are restricted
when connecting the LAN cable to
the 2 connector. SIP connection,
use of gatekeeper and SNMP, and
Web and Telnet accesses are not
available.
Connect correctly (pages 35, 36, 37).
Connect correctly (pages 35, 36, 37).
Replace the cable with a new one.
Use the cable for LAN connection.
Use the correct type of cable.
Turn on the DSU.