Using Windows 8 Reset - HP EliteOne 800 G1 Maintenance & Service Manual

If Windows is responding, use these steps to start Refresh:
1.
On the Start screen, point to the far-right upper or lower corner of the screen to display the
charms.
2. Click Settings.
3. Click Change PC settings in the bottom-right corner of the screen, and then select General
from the PC settings screen.
4. Under Refresh your PC without affecting your files, select Get started, and follow the
on-screen instructions.
If Windows is not responding, use these steps to start Refresh:
1.
If possible, back up all personal files.
2. If possible, check for the presence of the HP Recovery partition: From the Start screen, type c, and
then select Computer
NOTE:
recover using the recovery media you created; see
flash drive on page
Recovery media (purchased separately); see
(purchased separately) on page 171
3.
If the HP Recovery partition is listed, restart the computer, and then press
logo is displayed. The computer Startup Menu displays.
4. Press f11
5.
Choose your keyboard layout.
6. Select Troubleshoot.
7. Select Refresh.
8.
Follow the on-screen instructions to continue.

Using Windows 8 Reset

NOTE: You may be prompted for your permission or password when using Reset. See Windows
Help and Support for more information. From the Start screen, type h, and then select Help and
Support.
IMPORTANT:
personal information you wish to retain.
If Windows is responding, use these steps to start Reset:
1. On the Start screen, point to the far-right upper or lower corner of the screen to display the
charms.
2. Click Settings.
If the HP Recovery partition is not listed, or you cannot check for its presence, you must
170. Or you must use the Windows 8 operating system media and the Driver
to select the System Recovery option.
Reset does not provide backups of your information. Before using Reset, back up any
Recovery using the Windows 8 recovery USB
Recovery using Windows 8 operating system media
Backing up, restoring, and recovering in Windows 8
esc while the company
169