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1.04 Unscreened Call Transfer
-to Attendant Console
Description
Allows an extension user to transfer calls (both
extension and outside) to an Attendant Console
without announcement.
Programming
System Programming
'World Select 3(WS3)'
SLT Transfer Operation
Conditions
Transfer Recall
A call transferred by this feature will not ring
back at the extension who transferred the call
even if the Attendant Console does not
answer the call after the transfer recall timer
has been elapsed.
Intercept Routing No Answer (IRNA)
A call transferred to an Attendant Console will
not be transferred to another extension by
does not answer the call after the IRNA timer
has been elapse@
What if all six Loop keys on the Attendant
3)
Console are not idle?
A call is put in the call waiting queue of the
Attendant Console.
What if the Attendant Console is in ATT-FWD
4)
mode?
This feature does not function.'
A call is simply put on Consultation Hold, that
is, a call will ring back at the extension who
tries to transfer the call as soon as he or she
goes on-hook.
Music on Hold
If Music on Hold is available, the system
sends Music on Hold to the transferred party,
from the start of the transferring operation till
the destination party answers.
Instead of Music on Hold, Ringback
be sent to the caller while he or she is being
transferred (See Section 10-C-53.00 "World
Select 3 (WS3)").
Operation -1 (Mode 1)
While having a conversation;
Reference
10-c-53.00
I
I
Tone can
5-D-3-l
(70695)
1.
Press the switchhook for
approximately one half second
and release it.
The other party is put on
l
C o n s u l t a t i o n H o l d .
You hear confirmation tone 2
l
and then dial tone 1 or 3 or 4.
2 .
Make a call to an Attendant
Console.
You hear ringback tone.
l
Calling an Attendant Console
l
starts.
Replace the handset.
3 .
At an Attendant Console:
l
The call is displayed as a
transfer recall.
Oparation -2 (Mode 2)
While having a conversation;
1.
Press the switchhook for
and release it.
The other party is put on
l
Consultation
and then dial tone 1 or 3 or 4.
2 .
Dial the feature number for
Transfer "%"(Default).
Make a call to an Attendant
3 .
Console.
You hear ringback tone.
l
Calling an Attendant Console
l
4 .
Replace the handset.
At an Attendant Console:
l
The call is displayed as a
transfer recall.
Note:
The feature numbers and DN's for making a call
to an Attendant Console are:
Operator Call (General)
l
Operator Call (Specific)
l
FDN for General Operator Call
l
DN for ATT1 and AlT2
l
.
one half sec'ond
Hold.
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