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4.5.4 Service Settings
Value Range
Parameter
(default)
Message Repeat
1–3 times
Cycle
Note:
Operator 2 – Day Mode
Operator-seeking calls come in on Operator 2 when Operator 1 is busy or
unanswered and Operator 1's parameters are set as follows.
Busy Coverage Mode → No-answer Coverage
No-answer Coverage Mode → Next Operator
System Administration Top Menu → 1 → 4 → 1 → 2 → 1 → 2
Program – Service Set – Auto. Attn. – Operator – Day Mode – Operator 2 Menu
4-44
System Administrator
Specifies the number of times the VPS plays the
option selection message to the caller, when
(3)
"Caller Select" is specified as "No-answer
Coverage Mode".
[Note]
This parameter applies to Operators 1, 2 and 3.
Interaction of Extension Call Forwarding with Operator Call
Coverage Settings.
Extension call forwarding to the VPS may override the operator
call coverage settings depending on the timing parameters of the
PBX and VPS. Even if the operator call coverage parameters are
set to forward to the next operator on busy/no answer, the call
may go to the VPS if the Operator has set the call forwarding to
the VPS on his extension.
Operator's Extension ------------------------------------------------ : - - -
Operator's Mailbox No. --------------------------------------------- : - - -
Busy Coverage Mode ----------------------------------------------- : Hold
No Answer Coverage Mode -------------------------------------- : Caller Select
Operator's Service is Enable
Description/Function
Reference
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