Panasonic TVA User Manual
Panasonic TVA User Manual

Panasonic TVA User Manual

Voicemail & system

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User
Manual
Business Telephone & Data Solutions
TeleData, Inc.
1402 W. Wilden
Goshen, IN 46528
www.teledata-inc.com
Phone: 574-533-0699
Fax: 574-533-7588
Email: service@teledata-inc.com
TeleData, Inc.
Panasonic
TVA/TDA
Voicemail & System

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Summary of Contents for Panasonic TVA

  • Page 1 TeleData, Inc. User Manual Business Telephone & Data Solutions Panasonic TVA/TDA TeleData, Inc. Voicemail & System 1402 W. Wilden Goshen, IN 46528 www.teledata-inc.com Phone: 574-533-0699 Fax: 574-533-7588 Email: service@teledata-inc.com...
  • Page 2 Section 1 Using Your Voice Processing System (VPS)
  • Page 3: Table Of Contents

    Section 1 – Using Your Voice Processing System (VPS) The following subjects are covered in this section: Abbreviations / Symbols ........................2 Definitions ............................2 First Time Set-Up ..........................2 Manual Log-In........................... 2 Recording Menus..........................2 Voice Mail Changes..........................3 Changing or Deleting Your Personal Greeting Messages ..............
  • Page 4: Abbreviations / Symbols

    Abbreviations / Symbols Manual Log-In Following are a list of abbreviations and symbols 1. Go Off-Hook used in this instruction manual and their 2. Enter the EXT number of the VPS definitions: 165 or ________ ________ _______ 3. Enter [#] [6] [*] [9] [9] [8] Extension 4.
  • Page 5: Voice Mail Changes

    Enter [1] to review. Voice Mail Changes Enter rerecord greeting message. Enter [4] to add to the greeting message Changing or Deleting Your Personal you just recorded. Greeting Messages Enter [*] to delete the greeting message After callers reach your mailbox, they will hear and exit.
  • Page 6: Change Or Delete Your Subscriber Name

    Change or Delete Your Subscriber 1. Log in to your mailbox. Name You can record your name in the VPS. The VPS 2. Enter [1] can then announce your name for callers to let 3. Follow the prompts as necessary them know that they have reached the correct [1] to play new messages mailbox.
  • Page 7: Message Playback Features Table

    Message Playback Features Table Feature Message Type Deleted Repeat the message √ √ √ Replay the previous message √ √ √ √ √ √ Play the next message Pause / restart message playback √ √ √ (during playback only) Play the message envelope √...
  • Page 8: Replying To Messages

    Replying to Messages Leaving a Message for the Sender You can reply to messages left in your mailbox by 1. Play back the desired message. either calling back the caller or by leaving a 2. [4] during or after message playback. message in the caller’s mailbox.
  • Page 9: Transferring Messages

    Transferring Messages Specifying the Recipients by Name You can transfer (forward) messages in your (Dialing by Name) mailbox to other subscribers. However, please 1. Play back the desired message. note that you cannot transfer receipt messages, 2. [7] during or after message playback. or messages that were specified by the sender as 3.
  • Page 10: Remote Access To Voice Mail

    Section – Using Your Voice Processing System Remote Manual Log-In Remote Access to Voice Mail 1. Call the VPS from an outside telephone You can call the VPS while outside and log in to using the number provided by your your mailbox in order to listen to your messages.
  • Page 11 Section 2 Using Your Telephone System (PBX)
  • Page 12 Section 2 – Using Your Telephone system (PBX) The following subjects are covered in this section: During a Conversation ....................1.4 Call Transfer......................1.4.1 Call Hold ......................1.4.2 Call Park Call Splitting ......................1.4.3 Call Waiting......................1.4.4 Multiple Party Conversation .................. 1.4.5 Unattended Conference Leaving Three-Party Conference Privacy Release...
  • Page 13: During A Conversation

    1.4 During a Conversation During a Conversation 1.4.1 Call Transfer — Transferring to an Extension on the PBX — Transferring to an Outside Party Using the PBX Service • You can transfer a held call without talking by going on-hook. If a call is not retrieved within a specified time, you will hear an alarm as a reminder.
  • Page 14 1.4 During a Conversation To transfer with one-touch (One-touch Transfer) PT/PS During a conversation (DSS) Press DSS . Talk. On-hook. You do not have to inform the destination extension about where the call has been transferred from. This can be disregarded. •...
  • Page 15: Call Hold

    1.4 During a Conversation • Time limit Both the caller and the transferred party will hear an alarm tone fifteen seconds before a specified time period. • To return to the held call before the destination answers, press the TRANSFER button, corresponding CO, G-DN or INTERCOM button, or the hookswitch.
  • Page 16 1.4 During a Conversation Call Hold Retrieve PT/SLT/PS At the holding extension (Call Hold Retrieve) (CO) INTERCOM Off-hook. Talk. Press flashing CO or INTERCOM , or enter 50 . To retrieve an outside call from another extension—only Regular Hold (Call Hold Retrieve–Specified with a held line number) (CO) C.Tone held line no.
  • Page 17: Call Park

    1.4 During a Conversation • For simple operation, you can automatically hold a call by pressing another CO, G-DN or INTERCOM button, only if preprogrammed. (Automatic Call Hold) Consult your dealer. Call Park You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the parked call.
  • Page 18: Call Splitting

    1.4 During a Conversation Call Park Retrieve PT/PS (Call Park) Press a flashing Call Park . PT/SLT/PS stored parking zone no. C.Tone Off-hook. Enter 52 . Dial stored parking Talk. zone number (2 digits). • If a call is parked automatically, confirm the parking zone number on the display. If you hear a reorder tone when retrieving a parked call, there is no held call.
  • Page 19 1.4 During a Conversation To alternate between the parties leaving one party on hold temporarily PT/PS During a conversation (DSS) TRANSFER TRANSFER C.Tone extension no. Press Press DSS or dial the other Talk to the Press Talk to the TRANSFER . party's extension number .
  • Page 20: Call Waiting

    1.4 During a Conversation During a conversation extension no. C.Tone Press Recall/ Dial the other party's Talk to the Press Recall/ On-hook. hookswitch . extension number . other party. hookswitch . 1.4.4 Call Waiting — Answering Call Waiting in the PBX —...
  • Page 21 1.4 During a Conversation 2. To hold the current call and then talk to the new party PT/PS While hearing a tone (CO) INTERCOM HOLD Press CO or Talk to the Press HOLD . INTERCOM . new party. Disregard this step if both parties are extensions.
  • Page 22 1.4 During a Conversation 2.2 To hold the second call and then talk to the original party After holding it, you can talk to the original party. Then, you can disconnect it and then talk to the new party again. PT/PS During a conversation (CO)
  • Page 23: Multiple Party Conversation

    1.4 During a Conversation 1.4.5 Multiple Party Conversation — Conference — Unattended Conference — Leaving Three-party Conference — Privacy Release Conference You can add one or more parties to your conversation. To establish a conference call PT/PS During a conversation CONF desired CONF...
  • Page 24 1.4 During a Conversation During a conversation desired phone no. C.Tone Press Recall/ Dial desired Talk to the Press Recall/ Enter 3 . new party. hookswitch . phone number . hookswitch . Seize CO line before dialing outside phone number. Talk with multiple parties.
  • Page 25 1.4 During a Conversation To add four or more parties to a conference PT/PS During a conversation To continue desired CONF CONF phone no. C.Tone Press CONF . Dial desired Talk. Press CONF . Talk. phone number . Seize CO line before dialing outside phone number.
  • Page 26 1.4 During a Conversation To disconnect one party and then talk to the other in a three-party conversation PT/PS During a conversation (CO) FLASH/ TRANSFER RECALL INTERCOM Press TRANSFER once Press FLASH/RECALL .* Press the flashing CO or Talk. INTERCOM corresponding or twice to establish a conversation with the to the party on hold.
  • Page 27: Unattended Conference

    1.4 During a Conversation Unattended Conference The other parties can continue their conversation. To leave a conference PT/PS During a 3- to 7-party conference CONF Press CONF . On-hook. To return while others are talking (CO) INTERCOM Press flashing green CO or INTERCOM . To complete a conversation PT/SLT/PS During a conversation...
  • Page 28: Leaving Three-Party Conference

    1.4 During a Conversation Leaving Three-party Conference The other two parties can continue their conversation. To leave a conference PT/PS During a three-party conference TRANSFER Press TRANSFER . On-hook. During a three-party conference Press Recall/hookswitch . On-hook. To complete a conversation PT/SLT/PS During a conversation On-hook.
  • Page 29: Privacy Release

    1.4 During a Conversation Privacy Release You can let a third party join your current outside call. To set PT/PS During a conversation Ask the third party to perform the step below. (S-CO) C.Tone Press green Talk. (S-CO) S-CO . Press flashing green A three-party conversation S-CO within 5 seconds.
  • Page 30: Off-Hook Monitor

    1.4 During a Conversation • The AUTO ANS/MUTE or VOICE CALL/MUTE button light shows the current status as follows: Off: Normal Flashing red: Mute • If mute is used during OHCA, it will become Handset Mute. 1.4.7 Off-hook Monitor You can let other people in the room listen to the conversation through the speaker while continuing the conversation using the handset.
  • Page 31: Absence Settings

    1.5 Absence Settings Absence Settings 1.5.1 Call Forwarding — Call Forwarding (FWD) Call Forwarding (FWD) You can have your incoming calls forwarded to a specified destination. All Calls: All calls are forwarded. Preset extensions may also forward from their own receiving group. 6, ) Busy: All calls are forwarded when your extension is...
  • Page 32 1.5 Absence Settings To set/cancel PT/SLT/PS Cancel Both Calls All Calls Outside Calls Busy No Answer Intercom Calls Busy/No Answer Off-hook. Enter 71 . Enter 0 to 2 as Enter required you desire. number . For "Cancel", go on-hook directly. destination extension no.
  • Page 33 1.5 Absence Settings To set the timer for "No Answer" and "Busy/No Answer" PT/SLT/PS time C.Tone On-hook. Off-hook. Enter 713. Enter time (seconds [2 digits]). Call Forwarding (FWD) for your Incoming Call Distribution Group ICDG: Incoming Call Distribution Group PT/SLT/PS Both Calls ICDG Outside Calls...
  • Page 34: Absent Message

    1.5.2 Absent Message You can show the reason you do not answer, if the caller uses a Panasonic display proprietary telephone. There are eight preprogrammed messages and one for your personal message (16 characters). The selected message is shown on the display of your telephone.
  • Page 35: Extension Lock

    1.5 Absence Settings To set PT/SLT/PS Will Return Soon Gone Home At Ext %%%% + Extension no. Back at %%:%% + Hour : Minute Out until %%/%% + Month / Day In a Meeting Enter 750. Off-hook. Enter required number. C.Tone Enter #.
  • Page 36 1.5 Absence Settings To unlock PIN: Personal Identification Number PT/SLT/PS extension PIN C.Tone Off-hook. On-hook. Enter 77 . Enter 0 . Enter extension PIN (max. 10 digits). • If you forget the extension PIN or cannot unlock your phone, consult your manager. He can clear your extension PIN.
  • Page 37: Personal Programming

    3.1 Personal Programming Personal Programming 3.1.1 Personal Programming You can customize your telephone features desk and extension. For example, you can change the initial settings or button features according to your needs. — Extension PIN (Personal Identification Number) • If you change your desk and extension, refer to "1.10.1 Walking Extension". Extension PIN (Personal Identification Number) You can assign a password to each extension.
  • Page 38: Settings On The Programming Mode

    3.1 Personal Programming To cancel PT/SLT/PS PIN: Personal Identification Number stored extension PIN C.Tone Off-hook. 799 . Enter 0 . Enter stored Enter extension PIN . On-hook. • WARNING When a third party discovers the password (extension PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account.
  • Page 39 3.1 Personal Programming To enter the programming mode To program To exit PROGRAM PROGRAM programming selection & input parameter AUTO DIAL AUTO DIAL PAUSE PAUSE STORE STORE Follow Press PROGRAM Press ENTER Follow Selection Press ENTER Press PROGRAM programming or PAUSE . or STORE .
  • Page 40 3.1 Personal Programming Programming Item Selection & Parameter Input Would you like to turn on Yes—ON in use the display backlight of the KX-T7633/KX-T7636? Yes—always ON (Display Backlight Selection)* No—always OFF desired no. (max. 32 digits) Would you like to dial a preset number simply by Don’t use going off-hook?
  • Page 41 3.1 Personal Programming Programming Item Selection & Parameter Input No line The longest ringing line (when multiple calls arrive) Which line do you prefer to answer when you go off- hook? CO button no.** (Preferred Line (01-36) A assigned outside button Assignment—Incoming) (CO) ** CO button numbers (25-36) are available only when...
  • Page 42 3.1 Personal Programming Programming Item Selection & Parameter Input No (No tone) Do you prefer to receive call waiting for outside calls? Yes (Tone) No call Tone Which type of call waiting Voice announcement for intercom calls do you through the built-in speaker prefer? (OHCA) (Call Waiting Selection)
  • Page 43 3.1 Personal Programming Programming Item Selection & Parameter Input Do Not Disturb (DND) FWD/DND + desired no. (for both calls) All—Forward all calls (max. 32 digits) Where are your incoming + desired no. Busy—Forwarded when your calls forwarded or refused? (for outside (max.
  • Page 44 3.1 Personal Programming Programming Item Selection & Parameter Input Do you want back ground No—Off music through your telephone speaker while on-hook? + BGM no. Yes—On (Background Music (1digit) [BGM])* extension PIN (max. 10 digits) + To set an extension PIN ENTER/STORE + Would you like to set your same extension PIN...
  • Page 45 3.1 Personal Programming • WARNING When a third party discovers the password (extension PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account. In order to avoid this problem, we strongly recommend the following points: a) Carefully maintain the secrecy of the PIN.
  • Page 46: Clearing Features

    3.1 Personal Programming To edit the names and numbers for personal speed dialing PROGRAM personal speed dialing no. (location no.) AUTO DIAL PAUSE STORE Press PROGRAM Enter 10 and then press ENTER . Enter personal speed dialing number or PAUSE . Or press STORE .
  • Page 47: Customizing The Buttons

    3.1 Personal Programming Features Default Setting LCS Mode Set [After Answering] Stop recording Call Waiting Selection—Intercom Calls/Outside Calls Enable (Tone) Call Waiting Tone Type Selection Tone 1 Absent Message Cleared Personal Absent Message Call Forwarding [FWD]/Do Not Disturb [DND]—Intercom Calls/ Outside Calls FWD N/A Timer 15 seconds...
  • Page 48 3.1 Personal Programming To enter the program mode To program To exit To continue PROGRAM PROGRAM programming (CO, DSS, PF) input PAUSE PAUSE AUTO DIAL Follow STORE Press PROGRAM Press CO , Press PROGRAM programming Press ENTER or PAUSE . DSS or PF .
  • Page 49 3.1 Personal Programming Programmable Button Buttons Programming Input CO DSS Conference Terminate External Feature Access (EFA) Call Park + Parking zone no. (2 digits) Call Park (Automatic Park Zone) Call Log* + Incoming call distribution group Call Log for ICD Group* extension no.
  • Page 50 3.1 Personal Programming Programmable Button Buttons Programming Input CO DSS Two-way Record* + Voice mail floating extension no. Two-way Transfer* + Voice mail floating extension no. + Voice mail floating extension no. + One-touch Two-way Transfer* # + Extension no./Incoming call distribution group extension no.
  • Page 51 3.1 Personal Programming To distinguish the ringing tones for each CO, INTERCOM or G-DN button (Digital proprietary telephone only) To continue (CO) (CO) INTERCOM INTERCOM PROGRAM PROGRAM tone type no. R.Tone AUTO DIAL STORE (G-DN) (G-DN) Enter tone type Press Press CO, Press CO, Press ENTER or...
  • Page 52: Ringer Volume

    Personal Phone Settings Speaker Volume – Handset / Headset Volume While in hands-free conversation 1. Press VOL button Up or Down /or/ While using the handset or headset 2. Press arrow Up or Down ** If you hear your own voice through the handset or headset, decrease the volume. Ringer Volume KX-T7625 1.
  • Page 53 Disclaimer and Limitation of Warranty This Manual uses the initial factory settings (default value) for fea- ture descriptions. Panasonic® strives to design the features in com- munication systems to be fully interactive with one another. How- ever, this is not always possible as the combinations of accessories and features are too varied and extensive to insure total feature compatibility.

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