Incomplete Call Handling Service - Panasonic KX-TVP200E Installation Instructions Manual

3 Features and Services
I
ncomplete Call Handling Service
Feature Ref. Automated Attendant Service
Description If a caller specifies an extension which is busy or does not answer, the VPS
will offer the Incomplete Call Handling Service.
The Subscriber specifies options to offer:
1 Leaving a Message
The caller can leave a voice message in the mailbox or the interview mailbox
of the extension (see Message Reception Mode).
- If the extension does not have a mailbox (Non-Subscriber), the caller is transferred to the
General Delivery Mailbox where he can leave a message.
- Check the mailbox capacity regularly to make sure that there is enough area to record
additional messages.
2 Transfer to Covering Extension
See Covering Extension.
3 Returning to the Automated Attendant Top Menu
The caller hears the Automated Attendant initial menu again, and can call
another extension.
4 Intercom Paging
See Call Transfer Status and Intercom Paging.
5 Calling a Beeper
See Call Transfer Status and Callback Number Entry.
6 Calling Operators
See Operator Service.
- If Operator 1 is not available to answer the call, the caller will receive instructions
defined by System Programming (see Busy Coverage Mode/No-answer Coverage Mode).
How the VPS Works
The caller who enters this service will hear the following voice prompt.
The caller chooses one of these options by pressing a key.
(To leave a message, press [1].)
(To reach the covering extension, press [2].)
(To page your party, press [3].)
(To notify your party's beeper, press [4].)
(To call the operator, press [0].)
(To enter another extension, press [
I
].)
Features 3-29