Black Box ACUREM Installation Manual
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Black Box ACUREM Installation Manual

Black Box ACUREM Installation Manual

Servswitch cat5 kvm extender
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APRIL 2002
Installation Guide for
ServSwitch™ Brand
CAT5 KVM Extender
Standalone Remote Units
and Remote Hubs
F o cu s
B ri g h tn es s
In te rc o n n e c t
R E M O T E
ACUREM
ACUMREM
ACUSREM
ACUVREM
ACUWREM
ACUREMSW
ACU1006MRA
ACU1006MRVA

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  • Page 1 CAT5 KVM Extender Standalone Remote Units and Remote Hubs F o cu s B ri g h tn es s In te rc o n n e c t R E M O T E ACUREM ACUMREM ACUSREM ACUVREM ACUWREM ACUREMSW ACU1006MRA...
  • Page 2 ServSwitch system that’s just right for you. The ServSwitch ™ family from Black Box—the one-stop answer for all your KVM- switching needs! This installation guide will tell you how to configure and install your new ServSwitch™ Brand CAT5 KVM Extender Standalone Remote Unit or Remote Hub.
  • Page 3 TRADEMARKS USED IN THIS MANUAL BLACK BOX and the logo are registered trademarks, and ServSwitch, ServSwitch Multi, and ServSwitch Wizard Pro are trademarks, of Black Box Corporation. Apple and Macintosh are registered trademarks of Apple Computer, Inc. AT&T is a registered trademark of AT&T.
  • Page 4 FCC/IC STATEMENTS FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is...
  • Page 5 SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES EUROPEAN UNION DECLARATION OF CONFORMITY WARNING! This is a class A product. In a domestic environment, this product might cause radio interference, in which case the user might be required to take adequate remedial measures. This product complies with the following harmonized standards: •...
  • Page 6 NOM STATEMENT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
  • Page 7 SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.

  • Page 8: Table Of Contents

    All Non-Micro Remote Units ............19 3.3 Setting the 4-Position DIP Switch in All Non-Micro Remote Units ............21 3.3.1 ACUREM and ACUSREM ............21 3.3.2 ACUREMSW and ACUVREM ..........22 3.4 Setting the Data-Rate Jumper in the ACUSREM ......23 3.5 Setting the Flow-Control Jumpers in the ACUSREM .....
  • Page 9 SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES Appendix Page Appendix A: Twisted-Pair Cable Pinning/Pairing ........41 Appendix B: Rackmounting Remotes ............42 Appendix C: Setting Your KVM/Serial Extender System to 1200 bps ..44 Appendix D: Keyboard-Command Summary ..........46 Appendix E: Distinguishing Features and Compatibility ......

  • Page 10: Specifications

    CE Class A, FCC Part 15 Subpart B Class A, IC Class/ classe A Compatibility: Video: VGA, SVGA, XGA, XGA-2, or RGsB (sync on green), although if your system has monitor ID-bit requirements, you might need to call Black Box for technical support; Keyboard: IBM PC/AT ® or PS/2 ®...
  • Page 11 SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES With Micro Remotes: Up to 1280 x 1024 noninterlaced; Resolution: With other types of Remotes: Up to 1600 x 1280 noninterlaced at up to 60 m (200 ft.); Up to 1280 x 1024 noninterlaced at up to 120 m (400 ft.);...
  • Page 12 CHAPTER 1: Specifications Audio Characteristics: KVM/Serial/Audio models: Signal format: Digitized at almost CD quality (16-bit sampling at 38.4 kHz); Signal levels: Line level (5 volts peak-to-peak maximum); Input impedance: 47 kΩ; Signal direction: Simultaneous bidirectional; Extra microphone support at Remote Unit: Pullup resistor provides bias for condenser microphone;...
  • Page 13 Connectors: Remote Units support (1) user station and Local-to- Remote link, Remote Hubs support (6); On the right side of ACUREM, on the front of all other models: (1) RJ-45 female for each Local-to-Remote link; On the right side of ACUREM, on the rear of all other models: (1) 2.5-mm center-positive barrel jack for power;...
  • Page 14 CHAPTER 1: Specifications From desktop power supply (certified to the relevant Power: international safety standards): Input: 100 to 240 VAC at 50 to 60 Hz from utility-power outlet, through detachable power cord and IEC 320 male inlet, to external transformer; Output (isolated from mains ground): 9 VDC regulated, at up to 1 amp, from transformer to Remote Unit...

  • Page 15: Introduction

    Remotes of a different variety. Extender systems with mismatched Locals and Remotes do not work. • One or two ACU1006MRA Remote Hubs, or two or more ACUREM, ACUREMSW, or ACUMREM Remote Units, can be used with a 6-Port (ACU1006RA) or 12-Port (ACU1012RA) Single-Access Rackmount ServSwitch™...
  • Page 16 CHAPTER 2: Introduction • A regular ACUREM Remote Unit can also replace the one that came with your Single-Access (ACU1001A) or Dual-Access (ACU1009A) ServSwitch™ Brand CAT5 KVM Extender. An ACUMREM Remote Unit can replace the one that came with your Single-Access (ACU3001A) or Dual-Access (ACU3009A) KVM Micro Extender.
  • Page 17 Remote Hub in a standard 19" rack (see Appendix B). The components of the Extender package are, however, subject to change without notice. Please contact Black Box right away if any of these items are damaged when you receive them.

  • Page 18: Configuration

    CHAPTER 3: Configuration 3. Configuration The users’ manuals for the various ServSwitch™ Brand CAT5 KVM Extender systems and/or their Locals identify the cables you’ll need to connect various types of equipment to the system, so this guide will only deal with configuring the Remotes and attaching devices directly to them.
  • Page 19 Extender because it’s required for use with some of the software written for these workstations.) To have a link use left-[Ctrl] for its hotkey, move position 2 to ON. (If neither right- nor left-[Ctrl] are suitable for this purpose in your application, please call Black Box Technical Support.)

  • Page 20: Setting The Cable-Length Jumpers In All Non-Micro Remote Units

    CHAPTER 3: Configuration 3.2 Setting the Cable-Length Jumpers in All Non-Micro Remote Units The full-size (non-Micro) Remote Units contain video-equalization circuitry which compensates for the loss in image quality that occurs when you drive video across long cables. With cables in the neighborhood of 300 meters (1000 feet) long, this loss is considerable.
  • Page 21 SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES ACUSREM only: SERIAL POWER MOUSE MONITOR ACUREMSW only: CPU KEYBOARD Cable-Length Jumpers DIP Switch INTER- BRIGHT- FOCUS CONNECT NESS SERIAL AUDIO IN AUDIO OUT POWER (upper) (upper) (upper) MOUSE MONITOR (lower) (lower) KEYBOARD Jumper (lower) DIP Switch SW1...

  • Page 22: Setting The 4-Position Dip Switch In All Non-Micro Remote Units

    3.3.1 ACUREM ACUSREM For ACUREM and ACUSREM, position 4 of this switch is usable in all applications, but do not change the settings of positions 1 through 3 of this switch unless you are using the Remote Unit in a Dual-Access (ACU1006DRA or ACU1006DSRA) system.

  • Page 23: Acuremsw And Acuvrem

    SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES • Position 4: When position 4 (the bottom one, or the rightmost one if you hold the Remote Unit by its left end) is in its factory-default ON setting, the Extender resets the keyboard and mouse at your station (and at your station only) when you press [Scroll Lock].

  • Page 24: Setting The Data-Rate Jumper In The Acusrem

    CHAPTER 3: Configuration 3.4 Setting the Data-Rate Jumper in the ACUSREM There’s also a daughtercard inside each ACUSREM KVM/Serial Remote Unit, shown in Figure 3-2, that—together with a matching card in the Local—controls serial communication. In the Remote Unit, this daughtercard has a pair of jumper posts labeled “Baud”...

  • Page 25: Setting The Flow-Control Jumpers In The Acusrem

    (You must set the flow-control jumpers on the matching daughtercard in the Local the same way.) Please call Black Box Technical Support if you’re unsure what kind of flow control your application will call for.
  • Page 26 CHAPTER 3: Configuration RTS CTS RTS CTS Two jumpers installed horizontally across top and bottom posts = No jumpers installed = Both RTS/CTS and No hardware flow DTR/DSR looped back control (factory-default setting) DTR DSR DTR DSR Two jumpers installed vertically on lower RTS CTS RTS CTS...

  • Page 27: Installation And Adjustment

    SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES 4. Installation and Adjustment To install your ServSwitch™ Brand CAT5 KVM Extender Standalone Remote Unit, first test-place it (if you want to) as described in Section 4.1, then attach devices as described in Section 4.2, then finish your installation as described in Section 4.3. Lastly, adjust the video compensation of any full-size (non-Micro) model as described in Section 4.4.
  • Page 28 CHAPTER 4: Installation and Adjustment If you’re attaching a ServSwitch family KVM switch, refer to the users’ manual for your Extender system for descriptions of which switches belong in which category. As you attach devices to the Remote Unit, here are some things you’ll want to keep in mind: •...

  • Page 29: Special Concerns About Connecting Audio Devices To The Kvm/Serial/Audio Extender

    SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES 4.2.1 S KVM/S PECIAL ONCERNS BOUT ONNECTING UDIO EVICES TO THE ERIAL UDIO XTENDER Before you connect any sound equipment to the KVM/Serial/Audio Extender, here are some things you should keep in mind: The Extender’s audio interface is stereo, bidirectional (sound can be transmitted in both directions across the link at the same time), and line-level (it supports devices that transmit and receive at up to 5 volts peak-to-peak).

  • Page 30: Switching Remote Unit

    CHAPTER 4: Installation and Adjustment 4.2.2 A CPU P ACUREMSW S TTACHING A TO THE ORT ON AN WITCHING EMOTE Attach the keyboard, video, and mouse connectors of the included CPU-style three- to-one KVM-extension cable to the matching ports on the CPU, as shown in Figure 4-1.

  • Page 31: Attaching A Kvm Switch To The Cpu Port On An Acuremsw Switching Remote Unit

    SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES 4.2.3 A KVM S CPU P ACUREMSW S TTACHING A WITCH TO THE ORT ON AN WITCHING EMOTE The way you’ll do this will depend on what kind of user ports the KVM switch has: multiple connectors (see Section 4.2.3.A) or single composite connectors (see Section 4.2.3.B).
  • Page 32 CHAPTER 4: Installation and Adjustment 4.2.3.B Attaching a KVM Switch with Single Composite User-Port Connectors If the KVM switch’s user ports are ServSwitch style DB25 connectors, run a ServSwitch to ServSwitch Expansion Cable (product code EHN284) from one of these connectors to the Switching Remote Unit’s DB25 female composite CPU- port KVM connector, as shown in Figure 4-3.
  • Page 33 SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES If the KVM switch’s user ports are some other type of composite connectors (as is the case for the ServSwitch Multi), first plug a User Cable designed for the switch into one of the switch’s user ports. Then plug the included CPU-style three-to-one KVM-extension cable into one of the Switching Remote Unit’s DB25 female composite CPU-port KVM connectors.

  • Page 34: Attaching User Equipment To The User Port

    Cable to touchscreen or other serial device (ACUVREM is similar but also supports Monitor audio-device cable connections) Figure 4-5. Attaching user equipment to a Micro Remote Unit (top) or a full- size (non-Micro) Remote Unit (bottom, ACUREM or ACUSREM shown).

  • Page 35: Attaching Akvm Switch To The User Port

    SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES (Serial and audio devices plug into ACU1006MRVA only) ACU1006MRA or ACU1006MRVA Remote Hub Figure 4-6. Attaching user equipment to a user port on a Remote Hub. 4.2.5 A KVM S TTACHING A WITCH TO THE The way you’ll do this will depend on whether the KVM switch’s CPU ports are multiple connectors (see Section 4.2.5.A) or single composite connectors (see Section 4.2.5.B).
  • Page 36 ServSwitch Wizard Pro (SW644A) EHN408 ACU1006MRA ServSwitch Wizard Pro (SW644A) EHN408 Figure 4-7. Attaching a KVM switch with multiple CPU-port connectors to a Micro Remote Unit (top), a full-size (non-Micro) Remote Unit (middle, ACUREM shown), and an ACU1006MRA Remote Hub (bottom).
  • Page 37 SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES 4.2.5.B Attaching a KVM Switch with Single Composite CPU-Port Connectors Run a CPU Cable designed for the KVM switch—refer to your Extender system’s user manual for product codes—from one of the switch’s CPU-port connectors to the user-port connectors of the Remote, as shown in Figure 4-8 below and Figure 4-9 on the next page.

  • Page 38: Finishing Your Installation

    Private Mode off! We strongly recommend that you upgrade the firmware at least to version S5.0 on any Dual-Access Local Hub that you want to attach to a Switching Remote Unit. Call Black Box Tech Support if you want to do this.
  • Page 39 SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES 3. Attach the output cord of the Remote’s power supply to the Remote’s power jack; then plug the IEC 320 end of the power supply’s input cord into the IEC 320 inlet on the power supply’s transformer; then plug the other end of the input cord into a utility (mains) power outlet.

  • Page 40: Adjusting The Video Compensation On A Non-Micro Remote Unit

    CHAPTER 4: Installation and Adjustment 4.4 Adjusting the Video Compensation on a Non-Micro Remote Unit For any given full-size (non-Micro) Remote Unit, you should only need to take the steps in this section if the interconnect cabling between the Remote and its corresponding Local is longer than 25 m (80 ft.).

  • Page 41: Troubleshooting

    If you need to transport or ship your Remote Unit: • Package it carefully. We recommend that you use the original container. • Before you ship the unit back to Black Box for repair or return, contact us to get a Return Authorization (RA) number.

  • Page 42: Appendix A: Twisted-Pair Cable Pinning/Pairing

    White/Green is on Pin 7, Green/White on Pin 8, White/Brown on Pin 3, and Brown/White on Pin 6. The Extender has been tested with all major makes of CAT5 cable including Black Box, Berk-Tek™, Mohawk ® , and AT&T ®...

  • Page 43: Appendix B: Rackmounting Remotes

    (non-ACUMREM) Standalone Remote Units in a 19" rack, use the two-bracket Rackmount Kit shown in Figure B-1 (product code RMK19U-R2). The Micro Remote Units (ACUREM and ACUMREM) aren’t rackmountable. Figure B-1. The RMK19U-R2 Rackmount Kit.
  • Page 44 APPENDIX B: Rackmounting Remotes Figure B-2. Mounting the bracketed Remote Hub (above) or Remote Unit (below).

  • Page 45: Appendix C: Setting Your Kvm/Serial Extender System To 1200 Bps

    SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES Appendix C: Setting Your KVM/Serial Extender System to 1200 bps NOTE This procedure is intended primarily to meet the needs of customers with industrial trackballs and other 1200-bps serial peripherals whose output can’t be converted to PS/2 mouse format. We do not recommend using this procedure to connect standard serial mice;...
  • Page 46 APPENDIX C: Setting Your KVM/Serial Extender System to 1200 bps Flow-Control Jumpers Data-Rate Jumper (“Baud”) Figure C-1. The serial daughtercard and its controls. 4. Set the flow-control jumpers in both the Local and the Remote Unit to the “RTS/CTS across link” setting (jumpers vertically linking the upper pairs of posts), as shown in Figure C-2.

  • Page 47: Appendix D: Keyboard-Command Summary

    SERVSWITCH™ BRAND CAT5 KVM EXTENDER STANDALONE REMOTES Appendix D: Keyboard-Command Summary Here is a brief list of the keyboard commands you can use to control your ServSwitch™ Brand CAT5 KVM Extender. For detailed descriptions of the commands and the effects they have on the system (including their effects on the keyboard LEDs), refer to your Extender system’s user manual.
  • Page 48 APPENDIX D: Keyboard-Command Summary Single-Access KVM Extender Local linked to a Switching Remote Unit (ACUREMSW) KVM/Serial/Audio systems Function: Keyboard command/activity: Take control of local CPU Press any key on keyboard or move mouse. Reset keyboard and mouse Press and release {hotkey*}, then press and release keypad’s up-arrow (number [8]) key.

  • Page 49: Appendix E: Distinguishing Features And Compatibility

    “no”—; which Local Hubs they’re compatible with (listed by product code only); and which Extenders’ Local Unit they’re compatible with and can replace the Remote Unit for (listed by product code and the word “Local”). Prod. Code Chassis Compatibility ACUREM Full ACU1006RA, ACU1006DRA, ACU1012RA, ACU1001A Local, ACU1009A Local √...
  • Page 50 LEGAL INFORMATION DISCLAIMERS While every precaution has been taken in the preparation of this manual, the manufacturer assumes no responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein. They reserve the right to change the specifications, functions, or circuitry of the product without notice.
  • Page 51 NOTES...
  • Page 52 Customer Support Information: FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746. Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018 World-Wide Web: www.blackbox.com • E-mail: info@blackbox.com © Copyright 2002. Black Box Corporation. All rights reserved.

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