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Black Box ACU3001A Manual

Black Box ACU3001A Manual

Cat kvm micro extender
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Download this manual See also: User Manual
November 2009
5
CAT KVM Micro Extender
ACU3001A
ACU3009A
ACU3022A
ACU1007A
ACUMREM
ACUWREM
ACU1006MRA
ACU1006MRVA

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Summary of Contents for Black Box ACU3001A

  • Page 1 November 2009 CAT KVM Micro Extender ACU3001A ACU3009A ACU3022A ACU1007A ACUMREM ACUWREM ACU1006MRA ACU1006MRVA...
  • Page 3 THE SERVSWITCH™ FAMILY Welcome to the ServSwitch™ Family! Thank you for purchasing a BLACK BOX® ServSwitch™ Brand CAT5 KVM Micro Extender model! We appreciate your business, and we think you’ll appreciate the many ways that your enhanced keyboard/video/mouse system will save you money, time, and effort.

  • Page 4: Cautions And Notes

    THE SERVSWITCH™ FAMILY Copyrights and Trademarks ©2002/9. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer. Information in this document is subject to change without notice and the manufacturer shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.

  • Page 5: Federal Communications Commission

    FCC/CDC STATEMENTS FEDERAL COMMUNICATIONS COMMISSION AND CANADIAN DEPARTMENT OF COMMUNICATIONS RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment.
  • Page 6 DECLARATION OF CONFORMITY EUROPEAN UNION COMPLIANCE STATEMENT WARNING! This is a class A product. In a domestic environment, this product may cause radio interference, in which case the user might be required to take adequate remedial measures. This product complies with the following harmonized standards for Information Technology Equipment: EN55022:2006 (Class A), EN55024:1998 + A1:2001 + A2:2003.

  • Page 7: Instrucciones De Seguridad

    NOM STATEMENT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
  • Page 8 NOM STATEMENT 14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante. 15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia. 16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.

  • Page 9: Power Input

    SAFETY PRECAUTIONS AND INSTALLATION GUIDELINES Safety Precautions and Installation Guidelines To ensure reliable and safe long-term operation please note the following installation guidelines: • Do not use to link between buildings. • Only use in dry, indoor environments. • If the building has 3-phase AC power, try to ensure that equipment connected to the Local and Remote Units is on the same phase.

  • Page 10: Table Of Contents

    CONTENTS Contents Quick Setup     1.1  Command Summary 11  Overview     2.1  Introduction 12  2.2  Glossary 12  2.3  Features 14  2.4  Product Range 15  2.5  Compatibility 16  2.6  How to Use This Guide 17  Installation     3.1  Package Contents 18 ...
  • Page 11 CONTENTS Appendix A: Example Applications   Appendix B: Audio/Serial Ports   Appendix C: Calling Black Box   Appendix D: Specifications  ...

  • Page 12: Quick Setup

    QUICK SETUP Quick Setup This section briefly describes how to install your KVM Micro extender system and optimize the video signals. Unless you are an experienced user, we recommend that you follow the full procedures described in the rest of this manual. Set Video Distance DIP Switch Set DIP switch 1 on base of Remote Unit to position for Interconnect cable length (see page 20):...

  • Page 13: Command Summary

    Command Summary The implementation of commands in the Micro Extender family differs in Standard and Audio/Serial systems: Standard Units ACU3001A, ACU3009A, ACUMREM and ACU1006MRA only Standard and Dual Access Micro Extenders redefine the Scroll Lock key for issuing system commands: Command Key Sequence <Scroll Lock>...

  • Page 14: Overview

    OVERVIEW Overview Introduction TheServSwitch™ Brand CAT5 KVM Micro Extender products described in this manual enable high-resolution video, PS/2 keyboard and mouse and, optionally, stereo audio and serial port signals to be communicated up to 150 ft (50m) over CATx (Category 5, 5e, 6 or higher) cable.
  • Page 15 OVERVIEW local Access ACU3009A only. Local Unit KVM extension over CATx cables up to 150 ft (50m). Remote Unit Serial and Audio remote Console Transmission Kit: ACU3022A Remote Units: ACUWREM, ACU1006MRVA Figure 1 ServSwitch™ Brand CAT5 KVM Micro Extender system...

  • Page 16: Features

    OVERVIEW Features All members of the ServSwitch™ Brand CAT5 KVM Micro Extender product family offer the following features: • Support for high video resolution over extended distances: 1280x1024@75Hz up to 150 ft (50m). • Video equalization circuitry compensates for loss of image quality over extended cable lengths.

  • Page 17: Product Range

    OVERVIEW Product Range There are eight products in the ServSwitch™ Brand CAT5 KVM Micro Extender range: Kits for KVM Extension Only ACU3001A Single Video Channel, PS/2 KB & Mouse Local Unit (Single Access) + Remote Unit ACU3009A Single Video Channel, PS/2 KB & Mouse...

  • Page 18: Compatibility

    You can use ServSwitch™ Brand products belonging to the same family in any combination. However, it is not possible to mix Standard and Audio products within a system. Family CAT5 CATx Micro Hubs Standard ACU1001A ACU2001A ACU3001A ACU1006RA ACU1009A ACU2009A ACU3009A ACU1006DRA ACU1049A ACU2201A-R2 ACU1012RA ACUMREM...

  • Page 19: How To Use This Guide

    OVERVIEW How to Use This Guide This guide describes the installation and configuration of Standard and Audio/Serial members of the ServSwitch™ Brand CAT5 KVM Micro Extender range. Although the connection and operation of these systems is relatively straightforward, you should consider the following before getting started: Connection &...

  • Page 20: Installation

    KVM Micro Extender system more conveniently. Package Contents You should receive the following items in your extender package. If anything is missing, please refer to Appendix C: Calling Black Box, page 46. • Micro Extender Remote Unit (or Hub).

  • Page 21: Interconnection Cable Requirements

    INSTALLATION Interconnection Cable Requirements To connect the Local and Remote Units you will need CATx (any category 5, 5e, 6 or higher) cable terminated with RJ45 plugs. Please note that shielded cable is advised to maintain regulatory EMC compliance. Interconnect cables must be solid-core type. Stranded patch cable will give poor results over longer distances.

  • Page 22: Remote Unit Installation

    INSTALLATION Remote Unit Installation Setting the Cable Length Jumpers If your application uses a CATx cable less than 80 ft (25m) in length, or you have an ACU1007A, you can continue to the next section. Remote Units incorporate video equalization circuitry, allowing you to compensate for the loss in image quality that occurs when video signals are transmitted along CATx cables.

  • Page 23: Connecting The Remote Unit

    INSTALLATION Connecting the Remote Unit To install a Remote Unit: Switch off all devices. Connect your keyboard, monitor(s) and mouse to the Remote Unit/Hub port as shown in Figure 2 (Standard) and Figure 3 (Serial/Audio). These ports may also be attached to the CPU side of a KVM switch in order to have a remote CPU.
  • Page 24 INSTALLATION Connect PS/2 Connect PS/2 Connect to monitor. mouse. keyboard. Figure 2 Standard Remote Unit/Hub Port – rear view (ACUMREM, ACU3001A, ACU3009A, ACU1006MRA) Connect PS/2 Connect PS/2 mouse. keyboard. Figure 2A ACU1007A Remote Unit - rear view...
  • Page 25 INSTALLATION Connect to Connect to Connect to serial device, for speakers. microphone. example, a touch screen. Connect PS/2 Connect PS/2 Connect to mouse. keyboard. monitor. Figure 3 Audio Remote Unit/Hub Port– rear view (ACUWREM, ACU3022A, ACU1006MRVA) Interconnect – carries video and data signals. Connect to Connect to Interconnect port on Local Unit using approved...

  • Page 26: Local Unit Installation

    INSTALLATION Local Unit Installation To install a Local Unit: Switch off the PC and any peripheral devices before connection. Using the supplied CPU KVM cable(s), connect the keyboard, monitor(s) and mouse connectors on the computer (or KVM switch) to the corresponding connectors on the Local Unit as shown in Figure 5 (Standard) and Figure 6 (Audio/Serial).
  • Page 27 Connect to computer’s video output, PS/2 keyboard and mouse ports using 3-in-1 CPU KVM cable. ACU3001A and ACU3009A Figure 5 ACU3001A and ACU3009A Local Units - rear view Connect to Connect to CPU PS/2 CPU PS/2 mouse port.
  • Page 28 INSTALLATION Connect to Connect to Connect to serial device, for speakers. microphone. example, a touch screen. Connect to computer’s video output, PS/2 keyboard and mouse ports using 3-in-1 CPU KVM cable. Figure 6 ACU3022A Local Unit - rear view INTERCONNECT – carries video and data signals. Status and Power LED Connect to CATx cable connected to (Green)

  • Page 29: Connection To Local Hubs

    Connection to Local Hubs Micro Extender Remote Units/Hubs are compatible with ServSwitch™ Brand CAT5 KVM Extender Local Hubs belonging to the same family: Remote Units Compatible Local Rack Hubs ACU3001A, ACU3009A, ACUMREM, ACU1006RA, ACU1006DRA, ACU1012RA ACU1006MRA ACU3022A, ACUWREM, ACU1006VRA, ACU1006DVRA...
  • Page 30 INSTALLATION Figure 8 Simple system using ACU1006RA Hub and ACUMREM Remote Units...

  • Page 31: Remote Unit Operation

    For information about serial/audio port operation, see Appendix B: Audio/Serial Ports, page Operating Standard Units Micro Extender kits: ACU3001A, ACU3009A, ACU1007A Micro Extender Remote Unit: ACUMREM Micro Extender 6-port Remote Hub: ACU1006MRA Scroll Lock Function Standard Remote Units use the Scroll Lock key for system commands.

  • Page 32: Operating Audio/Serial Remote Units

    REMOTE UNIT OPERATION You can restore normal Scroll Lock activity by setting switch 2 on the DIP switch block to ON. If you do this on a Dual Access system (ACU3009A, for example): • Private Mode operation is disabled. • To reset the keyboard and mouse, you will need to re-power the Remote Unit or hot-plug the keyboard and mouse on the Local Unit.
  • Page 33 REMOTE UNIT OPERATION Hot Key Commands After pressing the initial ‘hot’ key on the remote keyboard, you can issue a number of commands by pressing additional keys. These commands allow you to reset the keyboard and/or mouse. Command Key Sequence Reset Keyboard and Mouse <Num-Pad Up Arrow>...

  • Page 34: Local Unit Operation

    LOCAL UNIT OPERATION Local Unit Operation Overview You need to read this section if you have purchased an extender system kit containing both a Local and Remote Unit. For more information about serial/audio port operation, Appendix B: Audio/Serial Ports, page 44. Keyboard and Mouse Emulation Local Units have keyboard and mouse emulation.

  • Page 35: Operation Of Dual Access Local Units

    LOCAL UNIT OPERATION Operation of Dual Access Local Units Micro Extender kit: ACU3009A only Dual Access operates on a first-come, first-served basis. When one console is in use, the system blocks out the other console until there is no keyboard or mouse use at the active console for 2 seconds.
  • Page 36 LOCAL UNIT OPERATION Command Summary On a dual access system, you can issue the following commands at the local console: Command Key Sequence Activate Console Any key or mouse action Gain control of CPU from remote console. Only operates if remote console has been inactive for at least 2s.

  • Page 37: Troubleshooting & Faq

    TROUBLESHOOTING & FAQ Troubleshooting & FAQ Video The image is not sharp, or is badly smeared. Check that the cable length DIP switch is correct for the length of your Interconnect cable (see page 20). Check the Interconnect cable between the Remote and Local Units. Is it of the recommended type (see page 17)? Is it intact along its entire length and securely connected at both ends? Is it wired correctly? Ensure that all video connections throughout the system are attached securely.

  • Page 38: Audio

    TROUBLESHOOTING & FAQ Jitter is evident on video. Adjust the clock and/or phase on your flat-panel. Contact Technical Support if this fails to improve the situation. Are you testing a system using a coiled drum of CAT5 cable? Try uncoiling the cable.

  • Page 39: Keyboard & Mouse

    TROUBLESHOOTING & FAQ Keyboard & Mouse When I am typing, I get wrong or missing characters on the screen. Your keyboard may be in the wrong mode. Use the appropriate commands to reset the keyboard and mouse as described in the sections covering local and remote operation.

  • Page 40: General Questions

    TROUBLESHOOTING & FAQ General Questions Is it possible to use a cable longer than 50m? It might be possible to use a cable of up to 100m at lower resolutions. However, we do not recommend this and cannot guarantee that it will work. The ACU1007A will work with cables up to 300m in length.

  • Page 41: Appendix A: Example Applications

    APPENDIX A: EXAMPLE APPLICATIONS Appendix A: Example Applications This section illustrates four specific applications using ServSwitch™ Brand CAT5 KVM Micro Extender units: • Simple system using ACU1006VRA Hub and ACUWREM Remote Units to extend audio, serial and KVM for up to six PCs (Figure 9). •...
  • Page 42 APPENDIX A: EXAMPLE APPLICATIONS ACU1006VRA Extender Hub Takes primary video, keyboard, mouse, audio and serial signals from each CPU (only two shown). ACUWREM Remote Units connect to KVM console, audio and serial devices. Figure 9 Serial and audio extension for up to six CPUs...
  • Page 43 APPENDIX A: EXAMPLE APPLICATIONS KVM Switch Local access ports connect to single KVM console through switch. ACU1006DVRA Extender Hub Takes KVM and serial signals from each CPU (only two shown). ACUWREM Remote Units connect to touch screens. Figure 10 Touch screen network with local access to CPUs through KVM switch...
  • Page 44 APPENDIX A: EXAMPLE APPLICATIONS KVM Switch 2 x ACU3009A kits Provides two local and two remote consoles. Figure 11 Extender integration with KVM matrix...
  • Page 45 APPENDIX A: EXAMPLE APPLICATIONS 5V PSU ACU1006RA Local Hub Takes primary video, keyboard, mouse, and secondary video from each CPU. 9V PSU ACU1006MRA Remote Hub Remote Hub connects to three dual head KVM consoles. Figure 12 Dual Head extension using ACU1006MRA Micro Extender Remote Hub...

  • Page 46: Appendix B: Audio/Serial Ports

    APPENDIX B: AUDIO/SERIAL PORTS Appendix B: Audio/Serial Ports Operation and Multi-Port Configuration This appendix describes audio & serial interface operation for the following CATx KVM Micro Extenders: • ACU3022A • ACUWREM • ACU1006MRVA These extender products contain daughter boards that allow bi-directional stereo audio and a full-duplex serial data link to be sent across the CATx interconnection cable in addition to PS/2 keyboard, mouse and video.
  • Page 47 APPENDIX B: AUDIO/SERIAL PORTS Audio Interface Set Up and Operation The audio interface is line-level and is designed to take the output from a sound card (or other line-level) source and be connected to a set of powered speakers at the other end of the link. Stereo audio may be transmitted either way across the link (simultaneously).

  • Page 48: Appendix C: Calling Black Box

    If you are shipping it for repair, please include the Remote Unit’s external power supply. If you are returning it, please include everything you received with it. Before you ship the Extender back to Black Box for repair or return, contact us to get a Return Authorization (RA) number.

  • Page 49: Appendix D: Specifications

    APPENDIX D: SPECIFICATIONS Appendix D: Specifications Video Maximum Resolution 1600x1200@60Hz up to 30m 1280x1024@75Hz up to 50m Operation at higher resolutions/refresh rates may be possible at shorter distances VGA to UXGA, RGB Video Compatibility 0.7V P-P Video I/O 2-stage Video Compensation Video Coupling Separate/Composite TTL Level Sync I/O...
  • Page 50 APPENDIX D: SPECIFICATIONS Serial Interface Max Baud Rate Supported 19.2K Baud Serial Data Format Transparent TX, RX, RTS, CTS, DTR, DSR Signals Transferred DB9 Female (DCE) Local Unit Connector DB9 Male (DTE) Remote Unit Connector Audio Interface Description Bi-directional stereo audio link Digitized virtually CD quality audio (16-bit, 38.4kHz) Transmission method Line level (4 Volts Pk-Pk maximum)
  • Page 51 ACUWREM Shipping Weight: 0.85 Kg ACU1007A Local Unit: 3.3”x4.3”x1.0” (84x110x26mm) Remote Unit: 3.3”x4.3”x1.0” (84x110x26mm) Shipping Weight: 1.20 Kg ACU3001A Local Unit: 3.3”x4.3”x1.0” (84x110x26mm) Remote Unit: 3.3”x4.3”x1.0” (84x110x26mm) Shipping Weight: 1.30 Kg ACU3009A Local Unit: 3.3”x4.3”x1.7” (84x110x44mm) Remote Unit: 3.3”x4.3”x1.0” (84x110x26mm) Shipping Weight: 1.38 Kg...
  • Page 52 NOTES...
  • Page 53 NOTES...
  • Page 54 NOTES...
  • Page 56 Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) For FREE Technical Support 24 hours a day, 7 days a week, call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018 World-Wide Web: www.blackbox.com • Email: info@blackbox.com...

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