Black Box ACU5800A Wizard DP Manual Manual

Black Box ACU5800A Wizard DP Manual Manual

A high performance kvm extender that can transmit up to two high resolution displayport video streams plus high speed usb and digital/ analog audio

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®
NETWORK SERVICES
Wizard DP Extender
A high performance KVM extender that can
transmit up to two high resolution DisplayPort
video streams plus high speed USB and digital/
analog audio .
Allows you to position your critical computing hardware in a secure and
temperature controlled environment while maintaining the user desktop
experience.
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
Customer
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Support
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Information
Web site: www.blackbox.com • E-mail: info@ blackbox.com
®
ACU5800A

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Summary of Contents for Black Box ACU5800A Wizard DP

  • Page 1 Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) Customer FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Support Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Information Web site: www.blackbox.com • E-mail: info@ blackbox.com...
  • Page 2 Wizard DP Extender Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. Mac is a registered trademark of Apple Computer, Inc. Linux is registered trademark of Linus Torvalds.
  • Page 3 FCC and IC RFI Statements Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause inter ference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment.
  • Page 4: Instrucciones De Seguridad

    Wizard DP Extender Instrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3.
  • Page 5: Table Of Contents

    Table of Contents Contents 1. Specifications ....................................6 2. Introduction ....................................7 2.1 Video support ................................... 8 2.1.1 EDID management ..............................9 2.2 USB support ..................................9 2.3 Serial communication support ............................9 2.4 Audio support ................................10 2.5 Tips for achieving good quality links ..........................11 2.6 Wizard DP Extender unit features ............................12 3.
  • Page 6: Specifications

    Wizard DP Extender 1. Specifications Casing (w x h x d): 198mm (7.92”) x 44mm (1.76”) x 120mm (4.8”) Construction: 1U compact case, robust metal design Weight: 0.75kg (1.65lbs) Mount kits: Rack mount - single or dual units per 1U slot. VESA monitor / wall mount chassis.
  • Page 7: Introduction

    Chapter 2: Overview 2. Introduction Thank you for choosing the Black Box Wizard DP Extender, a high performance DisplayPort KVM (Keyboard, Video, Mouse) extender that enables you to locate your critical computing hardware in a secure and temperature controlled environment, away from the user work station, whilst maintaining the same user desktop experience.
  • Page 8: Video Support

    Wizard DP Extender 2.1 Video support Wizard DP Extender works hard to transfer the highest possible video bandwidth between the transmitter and receiver units. To allow for the differing grades of CATx links used to join the transmitter and receiver, Wizard DP Extender periodically checks the quality of link A (the primary cable joining the transmitter and receiver).
  • Page 9: Edid Management

    Chapter 2: Overview 2.1.1 EDID management Wizard DP Extender intelligently manages the EDID (Extended Display Identification Data) information that each video display pro- vides (detailing their supported resolutions) before reporting them to the host PC. In this way Wizard DP Extender can mask the resolution modes that cannot be supported within the available bandwidth.
  • Page 10: Audio Support

    Wizard DP Extender 2.4 Audio support The Wizard DP Extender units can transfer analog and digital audio signals across the CATx cable link. Standard analog audio is supported through 3.5mm jacks on the transmitter and receiver units: Line In/Out on the transmitter; Line In/Out plus Microphone/Headphones on the receiver.
  • Page 11: Tips For Achieving Good Quality Links

    Chapter 2: Overview 2.5 Tips for achieving good quality links Due to the large volumes of data that must be transferred between the transmitter and receiver, every Wizard DP Extender instal- lation is highly dependent upon good quality CATx cable links. Video performance is particularly reliant on high speed communi- cation channels.
  • Page 12: Wizard Dp Extender Unit Features

    Wizard DP Extender 2.6 Wizard DP Extender unit features The Wizard DP Extender units are housed within durable, metallic enclosures with port connectors situated on the front and rear panels. The smart front faces also feature the operation indicators. 2.6.1 Transmitter - front Main Optional A link...
  • Page 13 Chapter 2: Overview 2.6.3 Receiver - front True True Hi-Speed Headphone/ microphone Emulation Emulation USB port sockets USB ports USB port Indicators These six indicators clearly show the key aspects of operation: • V2 On • A Main A link is connected. Video port 2 is connected and receiving video.
  • Page 14: Installation

    Wizard DP Extender 3. Installation 3.1 Mounting There are three main mounting methods: • Via the (4) supplied self-adhesive rubber feet • Via optional rackmount brackets 3.1.1 Rack Brackets The optional brackets (plus four screws), enable the unit to be secured within a standard rack slot: Optional rack bracket part numbers: Single mount: RMK2004 Dual mount:...
  • Page 15: Connections

    Chapter 3: Installation 3.2 Connections Connections to the Wizard DP Extender units do not need to be carried out in the order given within this guide, however, where possible connect the power in as a final step. 3.2.1 Transmitter video connections Video connections are made between the host computer and the two DisplayPort sockets on the rear panel of the transmitter unit.
  • Page 16: Transmitter Usb Connections

    Wizard DP Extender 3.2.2 Transmitter USB connections USB connections are made between the host computer and the two sockets on the rear panel of the transmitter unit, labeled Link A and Link B. Link A provides low/full speed USB to the three USB ports (all labeled A) that are located on the front panel of the Wizard DP Extender receiver.
  • Page 17: Transmitter Audio Connections

    Chapter 3: Installation 3.2.3 Transmitter audio connections The Wizard DP Extender units support analog and digital audio. Line in and line out connectors are provided on both the trans- mitter and receiver units. Additionally, the receiver has dedicated headphone and microphone jacks on its front panel. The Line In socket on the transmitter and the Line Out socket on the receiver are dual purpose.
  • Page 18 Wizard DP Extender 3.2.3.2 To connect digital audio 1 Use either a mini-TOSLINK fibre optic cable (or a full size TOSLINK fibre optic cable plus a mini-TOSLINK adaptor) to connect the Line In socket on the transmitter to the digital Line Out socket of the host computer. TOSLINK cable from host computer plus...
  • Page 19: Transmitter Serial Connection

    Chapter 3: Installation 3.2.4 Transmitter serial connection The Options port on the rear panel of every Wizard DP Extender unit operates as a serial connection that can either: • Be used to update the firmware of the unit (see Performing an upgrade for details), or •...
  • Page 20: Transmitter Link Connections

    Wizard DP Extender 3.2.5 Transmitter link connections Wizard DP Extender transmitter and receiver units are linked by either one or two CATx cables at a distance of up to 150 meters Tips for (492 feet). The type and quality of the CATx cables used are crucial to the mode of operation (please see the section achieving good quality links).
  • Page 21: Transmitter Power Connection

    Chapter 3: Installation 3.2.6 Transmitter power connection Each Wizard DP Extender unit is supplied with a 20W power adaptor. There is no on/off switch on the unit, so operation begins as soon as a power adaptor is connected. 3.2.6.1 To connect the power supply 1 Attach the output lead from the power adaptor to the socket on the rear panel of the unit.
  • Page 22: Receiver Video Display Connections

    Wizard DP Extender 3.2.7 Receiver video display connections Two DisplayPort sockets are provided on the rear panel of the transmitter unit. When using high resolution video displays, it is important that their video bandwidth requirements lie within the capabilities of the DisplayPort socket to which they are attached. The bandwidth available at the two sockets on the receiver unit can be different and are greatly affected by the mode in which Video support the Wizard DP Extender system is running.
  • Page 23 Chapter 3: Installation 3.2.7.3 To connect the video ports 1 Connect the DisplayPort video cable from the primary video display to the DP++ port 1 on the rear panel of the transmitter unit. If an adaptor is being used to convert signals, connect it to the DP++ port 1 and connect the cable from the video display to the output of the adaptor.
  • Page 24: Receiver Usb Connections

    Wizard DP Extender 3.2.8 Receiver USB connections The Wizard DP Extender receiver provides four USB sockets on its front face: These three sockets are all The fourth socket is labeled and delivers labeled and provide Hi-Speed USB providing that: True Emulation ports for low/ full speed USB keyboards and •...
  • Page 25 Chapter 3: Installation 3.2.8.1 To connect the USB ports 1 Connect the cable from your USB device to one of the vacant USB sockets on the receiver front panel. From USB device For Hi-Speed USB peripherals, such as mass storage devices, use socket 724-746-5500 | blackbox.com Page 25...
  • Page 26: Receiver Audio Connections

    Wizard DP Extender 3.2.9 Receiver audio connections The Wizard DP Extender units support analog and digital audio. Line in and line out connectors are provided on both the trans- mitter and receiver units. Additionally, the receiver has dedicated headphone and microphone jacks on its front panel. On the receiver, the analog portion of the Line Out socket on the rear panel and the headphone socket on the front panel are joined and both provide the same output (but have different electrical properties).
  • Page 27 Chapter 3: Installation 3.2.9.2 To connect speakers/line in/analog line out 1 Connect the 3.5mm jack from your powered speakers or the Line In socket of your audio device to the Line Out socket on the rear panel of the receiver unit. From the Line Out socket of your audio...
  • Page 28: Receiver Digital Audio Support

    Wizard DP Extender 3.2.10 Receiver digital audio support The Line In socket on the transmitter and the Line Out socket on the receiver are dual purpose. They can accept either 3.5mm analog jacks or mini-TOSLINK optical fibre connectors. The latter provide access to the optical S/PDIF (Sony/Philips Digital InterFace) capabilities supported by the Wizard DP Extender system, which transmits PCM (Pulse Code Modulation) audio at 96KHz.
  • Page 29: Receiver Serial Connection

    Chapter 3: Installation 3.2.11 Receiver serial connection The Options port on the rear panel of every Wizard DP Extender unit operates as a serial connection that can either: • Be used to update the firmware of the unit (see Performing an upgrade for details), or •...
  • Page 30: Receiver Link Connections

    Wizard DP Extender 3.2.12 Receiver link connections Wizard DP Extender transmitter and receiver units are linked by either one or two CATx cables at a distance of up to 150 meters Tips for (492 feet). The type and quality of the CATx cables used are crucial to the mode of operation (please see the section achieving good quality links).
  • Page 31: Receiver Power Connection

    Chapter 3: Installation 3.2.13 Receiver power connection Each Wizard DP Extender unit is supplied with a 20W power adaptor. There is no on/off switch on the unit, so operation begins as soon as a power adaptor is connected. 3.2.13.1 To connect the power supply 1 Attach the output lead from the power adaptor to the socket on the rear panel of the unit.
  • Page 32: Configuration

    Warning: During the upgrade process, ensure that power is not interrupted as this may leave the unit in an inopera- ble state. 1 Download the upgrade file from the Black Box website. 2 Connect the supplied serial cable between your computer and the Options port of the Wizard DP Extender unit to be upgraded.
  • Page 33: Choosing The Audio Input Mode

    Chapter 4: Configuration 4.2 Choosing the audio input mode The Wizard DP Extender receiver has two analog audio inputs: A microphone socket on the front panel and a Line In socket on the rear. You can choose between these two analog inputs using a hotkey switch, as follows: 4.2.1 To choose between the Line In and Microphone inputs 1 Using a USB keyboard attached to one of the USB A ports on the Wizard DP Extender receiver, press the key three times...
  • Page 34: Operation

    Wizard DP Extender 5. Operation In operation, many Wizard DP Extender installations generally require no intervention once configured. The transmitter and receiv- er units take care of all connection control behind the scenes so that you can continue to work unhindered. 5.1 Front panel indicators The six front panel indicators on each unit provide a useful guide to operation: Indicators...
  • Page 35: Operating Modes

    Chapter 5: Operation 5.2 Operating Modes Wizard DP Extender units try at all times to maximize the data that can be transferred between them. The achievable throughput Tips for achieving good quality links. depends upon the length and quality of the cable links that join the units. Please see Video signals are most sensitive to link quality and for this reason the Wizard DP Extender units have two modes of operation: Low Rate and High Rate.
  • Page 36: Using Hotkeys

    Wizard DP Extender 5.3 Using hotkeys The Wizard DP Extender units provide hotkey features to allow you to check and adjust certain aspects of operation. Using the hotkeys you can: • Monitor link quality using the Dashboard (see opposite), • Choose the preferred link rate mode, and/or •...
  • Page 37: The Dashboard

    Chapter 5: Operation 5.3.2 The Dashboard The Dashboard provides a quick overview of link quality as well as confirmation of the current link rate mode and the firmware revisions of both the transmitter and receiver units. 5.3.2.1 To display the Dashboard •...
  • Page 38: Further Information

    Wizard DP Extender 6. Further information This chapter contains a variety of information, including the following: • Appendix A - Options port pin-out - See opposite • Appendix B - EDID management Appendix C • - Tested video resolutions • Appendix D - Link cable interference protection •...
  • Page 39: Appendix A. Options Port Pin-Out

    Appendices Appendix A. Options port pin-out The Options port on each unit can accept either 8p8c or 10p10c connectors, as required. 8p8c 10p10c Signal Not used 5VDC power output (100mA max) GND reference for all signals RS232 (RXD) data receive OPTIONS RS232 auxiliary data transmit (reserved) RS232 auxiliary data receive (reserved)
  • Page 40: Appendix B. Edid Management

    Wizard DP Extender Appendix B. EDID management This flowchart highlights how the Wizard DP Extender units determine which of the various modes reported by each video display can be supported by the installation. 724-746-5500 | blackbox.com Page 40...
  • Page 41: Appendix C. Tested Video Resolutions

    Appendices Appendix C. Tested video resolutions This section details the video resolutions that have been tested with the Wizard DP Extender units and are known to work within the link limitations detailed elsewhere in this guide for the operational modes. All quoted video resolutions have reduced blanking. Low Rate Mode Maximum pixel clock: 148.5 Mpixels/sec Video Head 1 video resolution...
  • Page 42: Appendix D. Link Cable Interference Protection

    Wizard DP Extender Appendix D. Link cable interference protection While the Category rating (e.g. CAT 5e, CAT 6a, etc.) determines the electrical performance of a cable, another vital part of the overall cable specification is its protection from interference. As cabling distances and data rates increase, so too does the suscep- tibility to interference, from both external and internal sources.
  • Page 43: Appendix E. Safety Information

    Appendices Appendix E. Safety information • For use in dry, oil free indoor environments only. • Warning - live parts contained within power adaptor. • No user serviceable parts within power adaptor - do not dismantle. • Plug the power adaptor into a socket outlet close to the module that it is powering. •...
  • Page 44 About Black Box Black Box Network Services is your source for an extensive range of networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech support available in 60 seconds or less.

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