Black Box ServSwitch Series Manual
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Black Box ServSwitch Series Manual

Cat5 kvm extender for sun
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OCTOBER 2003
ACU1004A
ACU1005A
SUN-1M2
Customer Support Information:
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746.
Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: info@blackbox.com
© Copyright 2003. Black Box Corporation. All rights reserved.

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  • Page 1 Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746. Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: info@blackbox.com...
  • Page 2 ServSwitch system that’s just right for you. The ServSwitch family from Black Box—the one-stop answer for all your KVM- switching needs! This manual will tell you all about your new ServSwitch Brand CAT5 KVM Extender for Sun, including how to install, operate, and troubleshoot it.
  • Page 3 SERVSWITCH BRAND CAT5 KVM EXTENDER FOR SUN TRADEMARKS USED IN THIS MANUAL Apple and Macintosh are registered trademarks of Apple Computer, Inc. AT&T is a registered trademark of AT&T. IBM and RS/6000 are registered trademarks of International Business Machines Corporation. Sun and Sun Microsystems are registered trademarks of Sun Microsystems, Inc.
  • Page 4 FCC AND IC RFI STATEMENTS FEDERAL COMMUNICATIONS COMMISSION INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is...
  • Page 5 SERVSWITCH BRAND CAT5 KVM EXTENDER FOR SUN EUROPEAN UNION DECLARATION OF CONFORMITY WARNING! This is a class A product. In a domestic environment, this product might cause radio interference, in which case the user might be required to take adequate remedial measures. This product complies with the following harmonized standards: •...
  • Page 6 NOM STATEMENT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
  • Page 7 SERVSWITCH BRAND CAT5 KVM EXTENDER FOR SUN 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.

  • Page 8: Table Of Contents

    CONTENTS Contents Chapter Page 1. Quick Start Guide ..................9 2. Specifications ................... 10 3. Introduction ..................... 13 3.1 Compatibility ..................13 3.2 Key Features ..................14 4. Checklist of System Components ............16 4.1 The Complete Package ..............16 4.2 The Cables You’ll Need ..............
  • Page 9 8.1.4 Video ..................32 8.1.5 Power ..................34 8.2 General Questions About the Extender .......... 34 8.3 Calling Black Box ................36 8.4 Shipping and Packaging ..............37 Appendix A: Twisted-Pair Cable Pinning/Pairing ........38 Appendix B: Rackmounting ................40...

  • Page 10: Quick Start Guide

    CHAPTER 1: Quick Start Guide 1. Quick Start Guide When you configure the ServSwitch Brand CAT5 KVM Extender for Sun, you need to answer a question or two: How far will the CAT5 cabling run between the extender’s Local and Remote Units? If it will be 330 ft.

  • Page 11: Specifications

    SERVSWITCH BRAND CAT5 KVM EXTENDER FOR SUN 2. Specifications Cable Required: Between Local and Remote Units: Category 5 solid unshielded or shielded twisted pair (UTP or STP), wired to the EIA/TIA-568A or (preferred) -568B standard, terminated with RJ-45 male connectors; for pinning/pairing, see Appendix A Compliance: CE Class B, FCC Part 15 Subpart B Class A, IC Class/...
  • Page 12 CHAPTER 2: Specifications Maximum Distance: 16 ft. (4.9 m) from the Local Unit to the attached CPU or KVM switch; 16 ft. (4.9 m) from the Remote Unit to the attached monitor, keyboard, and mouse or KVM switch; 1000 ft. (304.8 m) between Local and Remote Units; Dual-Access (ACU1005A) model only: 16 ft.
  • Page 13 SERVSWITCH BRAND CAT5 KVM EXTENDER FOR SUN Temperature Tolerance: 32 to 104˚F (0 to 40˚C) Humidity Tolerance: 5 to 90% noncondensing Enclosure: Steel Clamping Voltage: 15 volts (for surge protection on CAT5 local/remote interconnection interface) Power: Local Unit: 5 VDC at up to 120 mA from CPU’s keyboard port; Remote Unit: From desktop power supply, PSU1002E (certified to the relevant international safety standards):...

  • Page 14: Introduction

    Extender will interoperate correctly with every keyboard, mouse, monitor, and motherboard variant currently on the market; if you suspect that you’re having incompatibility problems, please call Black Box Technical Support. In general, the extender is compatible with the following types of equipment: •...

  • Page 15: Key Features

    CAT5 link, so certain Sun monitors won’t work with the extender unless you attach them through a converter or adapter that provides those ID bits. Call Black Box Technical Support for assistance with older Sun equipment—using the wrong video-conversion equipment is a sure way to create all kinds of video problems for your extender system.
  • Page 16 CHAPTER 3: Introduction • Surge protection on CAT5 side The extender resists surges on its CAT5 interface, adding a measure of protection for itself and its attached devices, with an internal clamping voltage of 15 volts. • Rackmountable You can use our rackmount kit (product code RMK19U-R2) to place extenders in 1U of vertical space in a 19"...

  • Page 17: Checklist Of System Components

    4. Checklist of System Components 4.1 The Complete Package These items should be included with your ServSwitch Brand CAT5 KVM Extender for Sun package (please contact Black Box right away if any are missing or damaged): • (1) Extender Local Unit.

  • Page 18: To Connect A Cpu To The Local Unit

    CHAPTER 4: Checklist of System Components 4.2.1 T ONNECT A TO THE OCAL We’ve included extension cables with the extender that you can use to connect the extender’s Local Unit to the CPU’s keyboard, mouse, and video ports. 4.2.2 T KVM S CPU P ONNECT A...
  • Page 19 SERVSWITCH BRAND CAT5 KVM EXTENDER FOR SUN CAUTION! This cable must be solid-core type; stranded patch cable will give poor results over longer distances. The pairing of the cable and pinning of its connectors must be in accordance with EIA/TIA-568A or (preferably) EIA/TIA-568B.

  • Page 20: Configuration

    CHAPTER 5: Configuration 5. Configuration The configuration controls for the ServSwitch Brand CAT5 KVM Extender for Sun are inside the Remote Unit, but should only need to be set once. To get at them, first open the unit by unscrewing the four screws on its case and lifting off the top half of the case.
  • Page 21 SERVSWITCH BRAND CAT5 KVM EXTENDER FOR SUN If you are conducting a same-room test prior to your final installation, as we recommend—see Section 6.1—set the jumpers as appropriate for the length of the test cable first; then, if the units pass the test, reset the jumpers for your actual installation length.

  • Page 22: Setting The Private-Mode Dip Switch (Dual-Access Systems Only)

    CHAPTER 5: Configuration 5.2 Setting the Private-Mode DIP Switch (Dual-Access Systems Only) You’ll also find a four-position DIP switch labeled SW1 on the main circuit board inside the KVM Extender for Sun’s Remote Unit (see Figure 5-1 on the previous page).

  • Page 23: Installation

    Appendix B.) 6.2 Attaching Devices CAUTION! Please talk to Black Box Technical Support about your equipment and adapters before using any Sun 13W3 type video adapters to attach an older Sun CPU or monitor to your extender system.

  • Page 24: Attaching A Kvm Switch To The Local Unit's Cpu Ports

    CHAPTER 6: Installation 6.2.2 A KVM S ’ CPU P TTACHING A WITCH TO THE OCAL ORTS Making sure that the KVM switch is powered OFF, attach a Sun/VGA type User Cable (see Section 4.2.2 for product codes) to one of the switch’s user ports. Run the extension cables included with the extender from the User Cable’s video and keyboard/mouse connectors to the matching ports on the Local Unit, as shown in Figure 6-2.

  • Page 25: Attaching A Kvm Switch To The Remote Unit

    SERVSWITCH BRAND CAT5 KVM EXTENDER FOR SUN Figure 6-3. Attaching a monitor, keyboard, and mouse to the Remote Unit. 6.2.5 A KVM S TTACHING A WITCH TO THE EMOTE Making sure that the KVM switch is powered OFF, attach a Sun/VGA type CPU Cable (see Section 4.2.4 for product codes) from one of the switch’s CPU ports to the matching ports on the Remote Unit, as shown in Figure 6-4.
  • Page 26 CHAPTER 6: Installation 3. Attach the output cord of the Remote Unit’s power supply to the power jack on the front of the unit; then plug the IEC 320 end of the power supply’s input cord into the IEC 320 inlet on the power supply’s transformer; then plug the other end of the input cord into a utility (mains) power outlet.
  • Page 27 SERVSWITCH BRAND CAT5 KVM EXTENDER FOR SUN CAT5 interconnect cable Local Remote Unit Unit Remote monitor, keyboard, and Power mouse supply Figure 6-6. A Single-Access Extender-system installation, rear view. CAT5 interconnect cable Local Remote Remote Local monitor, monitor, Unit Unit keyboard, keyboard, and mouse...

  • Page 28: Adjusting The Video Compensation

    CHAPTER 6: Installation 6.4 Adjusting the Video Compensation You should only need to take the steps in this section if the interconnect cable between your Local and Remote Units is longer than 80 ft. (24.4 m). If it isn’t that long, but the video at the remote site still looks awful, first try adjusting the Remote Unit’s Brightness and Focus dials.

  • Page 29: Operation

    (maintaining the twists between the wire pairs) and must have enough bandwidth to support your system’s video demands. Please call Black Box Technical Support to discuss your application before installing such a system.

  • Page 30: Shared User Access (Dual-Access Model Only): The Inactivity Timeout And Private Mode

    CHAPTER 7: Operation 7.3 Shared User Access (Dual-Access Model Only): The Inactivity Timeout and Private Mode Because two user stations (one local, one remote) can be attached to it, the Dual- Access model of the KVM Extender for Sun has these “shared access” features: •...
  • Page 31 SERVSWITCH BRAND CAT5 KVM EXTENDER FOR SUN When they have control of the extender, users at either station can force the extender into Private Mode by pressing and holding the left [Ctrl] key on their keyboard, pressing and releasing [Scroll Lock], and releasing left [Ctrl]. While the extender’s in Private Mode, the triggering user will have exclusive control—locking out the other station—and the Scroll Lock LED will flash on both the local and remote keyboards.

  • Page 32: Troubleshooting

    Brand CAT5 KVM Extender for Sun, and suggests possible remedies. If the recommended actions don’t help, if you don’t see your problem here, or if your problem keeps recurring, call Black Box Technical Support as directed in Section 8.3. 8.1.1 K EYBOARD The CPU boots correctly with no error messages, but the keyboard does not work at all.

  • Page 33: Both Keyboard And Mouse

    I’m having problems using an older Sun monitor and/or CPU with 13W3 connectors. Are you using third-party Sun 13W3 video adapters? If these don’t emulate the video “ID bits” properly, the system might not work correctly. Please call Black Box Technical Support.
  • Page 34 Also, don’t route your interconnect cable anywhere near power lines or other powerful sources of interference such as generators, motors, or fluorescent lights. If this is a persistent problem, please discuss it with Black Box Technical Support. I only need video—not keyboard/mouse control—but I can’t get a picture.

  • Page 35: Power

    Local Unit’s CPU-port keyboard connector to the keyboard port of the CPU or KVM switch in order to power the Local Unit. If this is not possible, please call Black Box Technical Support to discuss your application; you might need a keyboard-port power supply for the Local Unit.
  • Page 36 Remote Unit (and, if it’s a Dual-Access model, the Local Unit; see Section 7.2) after each such swap or switch. Please call Black Box Technical Support to discuss your application before deploying such a system.

  • Page 37: Calling Black Box

    8.3 Calling Black Box If you determine that your CAT5 KVM Extender for Sun is malfunctioning, do not attempt to alter or repair it. It contains no user-serviceable parts. Contact Black Box Technical Support at 724-746-5500. Before you do, make a record of the history of the problem. We will be able to...

  • Page 38: Shipping And Packaging

    • If you are shipping it for repair, please include all parts of the Remote Unit’s external power supply. If you are returning it, please include everything you received with it. Before you ship the extender back to Black Box for repair or return, contact us to get a Return Authorization (RA) number.

  • Page 39: Appendix A: Twisted-Pair Cable Pinning/Pairing

    SERVSWITCH BRAND CAT5 KVM EXTENDER FOR SUN Appendix A: Twisted-Pair Cable Pinning/Pairing The cable you will use to interconnect the Local and Remote Units of your ServSwitch Brand CAT5 KVM Extender for Sun should be terminated with RJ-45 plugs and should be wired according to the EIA/TIA-568 standard (preferably 568B rather than 568A).
  • Page 40 White/Green is on pin 7, Green/White on pin 8, White/Brown on pin 3, and Brown/White on pin 6. The extender has been tested with all major makes of CAT5 cable including Black Box, Berk-Tek™, Mohawk ® , and AT&T ®...

  • Page 41: Appendix B: Rackmounting

    SERVSWITCH BRAND CAT5 KVM EXTENDER FOR SUN Appendix B: Rackmounting If you’d like to mount any of your ServSwitch Brand CAT5 KVM Extender for Sun system’s Local or Remote Units in a 19" rack, use a two-bracket rackmount kit like the one shown below (product code RMK19U-R2).
  • Page 42 DISCLAIMERS DISCLAIMERS While every precaution has been taken in the preparation of this manual, the manufacturer assumes no responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein. They reserve the right to change the specifications, functions, or circuitry of the product without notice.

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