Service Call - Konica Minolta bizhub C3850 User Manual

4.8 Major messages and actions
Message
[Counter has reached its
maximum allowance.]
[Job Log Error]
[Card Authentication Regis-
tration Error]
[USB Connection Error]
[Expiration Error]

Service call

If a service call has appeared, restart this machine.
If the problem is not resolved after this machine has been restarted, check the displayed trouble code num-
ber, then contact your service representative.
[Maintenance/Troubleshooting]
Description
The counter has reached the up-
per limit.
The job log storage area on the
HDD is full.
Failed to scan the IC card at the
time of registration.
The same type of USB device is
connected.
The enhanced server authentica-
tion application has expired.
Remedy
Delete jobs.
Delete job logs.
This error is remedied automatically.
Disconnect the USB device.
Change to the authentication meth-
od other than the enhanced server
authentication.
4
4-19