Konica Minolta bizhub C3850 User Manual page 71

4.6 Cannot perform copy
Description of problem
The area around an image
gets smudged.
Cannot switch to the 2-Sided
> 1-Sided or 2-Sided > 2-
Sided function.
[Maintenance/Troubleshooting]
Check points
Is the Original Cover Pad
dirty?
Is the paper selected of a size
larger than the original size?
(When copying at full size or
100.0% zoom ratio)
Is the size or orientation of
the original different from
that of the paper?
(When copying at full size or
100.0% zoom ratio)
Have you selected the zoom
ratio for reduced copying
that is suited for the paper
size?
(When the reduced copying
zoom ratio has been selected
manually)
Have settings been selected
that cannot be combined?
Remedy
Clean the Original Cover Pad with a
soft cloth dampened with a mild deter-
gent.
Select a paper size that is the same as
the original.
Otherwise, tap [Zoom] on the copy main
screen to select [Auto], and perform en-
larged copying at a zoom ratio matching
the paper.
Select a paper size that is the same as
the original.
Otherwise, re-load paper in the same
orientation as the original.
Select the zoom ratio that matches the
paper size.
Otherwise, tap [Zoom] on the copy main
screen to select [Auto], and perform re-
duced copying at a zoom ratio matching
the paper.
Check the combinations of the selected
settings.
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