Konica Minolta bizhub c3350 User Manual
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Konica Minolta bizhub c3350 User Manual

Maintenance/troubleshooting
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User's Guide: Maintenance/Troubleshooting

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Summary of Contents for Konica Minolta bizhub c3350

  • Page 1 User’s Guide: Maintenance/Troubleshooting...

  • Page 2: Table Of Contents

    Table of contents Cleaning This Machine Before getting started ........................1-2 Cleaning ............................1-4 1.2.1 Cleaning the outside of this machine....................1-4 Control Panel ............................1-4 Exhaust Air Duct ..........................1-4 Outer Covers............................1-4 Original Glass............................1-5 Original Cover Pad ..........................1-5 1.2.2 Cleaning the Paper Feed Rollers ......................1-5 Cleaning the Paper Feed Rollers of the Manual Feed Tray ..............1-5 Cleaning the Paper Feed Unit of Tray 1/2/3 ..................1-6 Cleaning the Transport Roller of Tray 2/3...................1-6...
  • Page 3 3.4.2 Clearing a staple jam in the Staple Kit SK-602.................3-19 Troubleshooting The power is not turned on ......................4-2 The Touch Panel is not displayed....................4-3 Cannot print............................. 4-4 4.3.1 Cannot print ............................4-4 4.3.2 Problems on print quality ........................4-7 4.3.3 When the bit count does not match between the server and the client ..........4-8 Cannot perform network scanning .....................

  • Page 4: Cleaning This Machine

    Cleaning This Machine...

  • Page 5: Before Getting Started

    Before getting started Cleaning This Machine NOTICE Thoroughly read all the precautions and warning labels, and be sure to follow their instructions. These labels are provided inside the door of this machine or inside the machine. Before getting started Carefully handle this machine so that you can use it for an extended period of time. A failure caused by in- correct use or rough handling is not covered by the warranty If dust or slips of paper are left inside or outside this machine, it may reduce printing quality.
  • Page 6 When carrying this machine, be sure to fold the Manual Feed Tray and hold the parts shown below. bizhub C3850FS 53 kg 117 lbs bizhub C3850/bizhub C3350 48 kg 105 lbs When the optional Paper Feed Unit is installed, be sure to carry it separately from this machine. Also, do not hold handles (drawers) of the Paper Feed Unit or Right Door.

  • Page 7: Cleaning

    Cleaning Cleaning 7WARNING Before cleaning this machine, turn the power off, then disconnect the power cable and interface cable. Exercise care not to spill water or detergent inside this machine. Doing so may cause a damage of this machine or an electric shock. 1.2.1 Cleaning the outside of this machine Control Panel...

  • Page 8: Original Glass

    Cleaning Original Glass Original Cover Pad 1.2.2 Cleaning the Paper Feed Rollers If the Paper Feed Rollers have been stained with paper powders or dust, a paper feeding failure may occur. Cleaning the Paper Feed Rollers of the Manual Feed Tray Open the Manual Feed Tray.

  • Page 9: Cleaning The Paper Feed Unit Of Tray 1/2/3

    Cleaning Wipe off the Paper Feed Rollers with a soft and dry cloth. Close the Manual Feed Tray. Cleaning the Paper Feed Unit of Tray 1/2/3 Tray 2/3 is available when the optional Paper Feed Unit is installed. Open the tray. Wipe off the Paper Feed Rollers with a soft and dry cloth.

  • Page 10: Cleaning The Paper Feed Roller Of The Adf

    Cleaning Wipe off the Transport Roller with a soft and dry cloth. Close the Right Door of Tray 2/3. Cleaning the Paper Feed Roller of the ADF Open the ADF Cover. Wipe off the Paper Feed Roller at the rear side of the cover with a soft and dry cloth. Close the ADF Cover.

  • Page 11: Cleaning The Laser Lenses

    Cleaning 1.2.3 Cleaning the laser lenses This machine has four laser lenses. Follow the steps shown below to clean all the laser lenses. The Laser Lens Cleaning Tool is stored in the Front Cover. Open the Front Cover. Take out the Laser Lens Cleaning Tool. Pull out the Waste Toner Bottle as well as the Toner Cartridge and Imaging Unit of the target color.
  • Page 12 Cleaning Align to the Print Head Glass, then insert the Laser Lens Cleaning Tool inside with the sponge side facing downward, then move it back and forth several times. % Repeat this operation for all the Print Head Glass. Install all of Toner Cartridge, Waste Toner Bottle, and Imaging Unit. CAUTION Do not touch the copper terminals of the Toner Cartridge and Imaging Unit.
  • Page 13 Cleaning Close the Front Cover. [Maintenance/Troubleshooting] 1-10...

  • Page 14: Checking And Replacing Consumables

    Checking and Replacing Consumables...

  • Page 15: Checking The Status Of Consumables

    Checking the status of consumables Checking and Replacing Consumables Checking the status of consumables Consumables replacement messages Users will be informed of the time to replace consumables via a message displayed on the screen. Message Description Reference [Toner is low.] The toner is about to run out.

  • Page 16: Replacing Consumables

    Replacing consumables Replacing consumables NOTICE A failure, which was caused because you did not follow the procedures described in this user's guide, is not included in the warranty. 2.2.1 Replacing a Toner Cartridge Handling a Toner Cartridge When handling a Toner Cartridge, be careful of the following. This machine supports four Toner Cartridges: black, yellow, magenta, and cyan.

  • Page 17: Replacement Procedure

    Replacing consumables Replacement procedure The following example shows how to replace a Yellow Toner Cartridge. NOTICE Do not use a recycle Toner Cartridge other than our genuine product. A failure or problem that affects printing quality and that was caused due to use of a recycled Toner Cartridge is not covered by the warranty. Such a failure or problem is not subject to technical support.
  • Page 18 Replacing consumables Take the Toner Cartridge out of the bag. Hold a new Toner Cartridge upside down in your hands, then shake it several times in each of the ver- tical, horizontal, and longitudinal directions. Check that the color of the Toner Cartridge matches that of the insertion slot in the main unit, then push the Toner Cartridge to the back.

  • Page 19: Replacing An Imaging Unit

    Replacing consumables Pull the lever to the right to lock it. % Carefully return the lever at the front to its original position. If the lever is not returned to its original position, the Front Cover is not closed. % If it is difficult to operate the lever, push the lever unit to the back. Close the Front Cover.
  • Page 20 Replacing consumables Open the Front Cover. Pull the lever at the front of the Toner Cartridge to the left. Y M C K Hold the handle of the Toner Cartridge, then pull out it. % Inclining the Toner Cartridge may cause toner to spill. Press up the Waste Toner Bottle to unlock.
  • Page 21 Replacing consumables Hold the handles at the right and left of the Waste Toner Bottle, then carefully pull out the Waste Toner Bottle. % Inclining the Waste Toner Bottle may cause toner to spill. While holding down the tab of the Imaging Unit to be replaced, pull out the Imaging Unit. % To dispose of the used Imaging Unit, use the recovery service or follow the regulations for your re- gion.
  • Page 22 Replacing consumables Hold a new Imaging Unit with both your hands, then shake it several times as shown in the figure. % Do not touch the bottom of the Imaging Unit. Doing so may damage it and subsequently reduce printing quality. Remove the protection tape from the Imaging Unit, then take off the protection paper (black).
  • Page 23 Replacing consumables Remove the holding sheet and protection materials from the Imaging Unit. Check that the color of the new Imaging Unit matches that of the insertion slot in the main unit, then push the Imaging Unit to the back. CAUTION Do not touch the copper terminal of the Imaging Unit.
  • Page 24 Replacing consumables Check that the color of the Toner Cartridge matches that of the insertion slot in the main unit, then push the Toner Cartridge to the back. % Push the Toner Cartridge to the back. CAUTION Do not touch the copper terminal of the Toner Cartridge. Doing so may cause static electricity to damage the product.

  • Page 25: Replacing A Waste Toner Bottle

    Replacing consumables 2.2.3 Replacing a Waste Toner Bottle If the Waste Toner Bottle becomes full, this machine stops printing, and restarts printing after the Waste Toner Bottle is replaced. 7WARNING Do not throw a toner container such as a toner bottle into a fire. Doing so may cause hot toner to spray in all directions, which may cause burn injuries.
  • Page 26 Replacing consumables Push the Waste Toner Bottle to the back to lock it. Close the Front Cover. [Maintenance/Troubleshooting] 2-13...

  • Page 27: Replacing The Transfer Roller

    Replacing consumables 2.2.4 Replacing the Transfer Roller After the Transfer Roller replacement message has appeared, printing is possible, but the printing quality reduces. Immediately replace the Transfer Roller. Pull the lever (1), then open the Right Door (2). % When opening the Right Door, be sure to fold the Manual Feed Tray in advance. Press two tabs at the right and left of the Transfer Roller up to unlock.
  • Page 28 Replacing consumables Insert the shaft of the Transfer Roller into the bearing in the machine. Press down two tabs at the right and left of the Transfer Roller to lock it. While holding down the roller, press it inward until it clicks. Close the Right Door.

  • Page 29: Replacing The Transfer Belt Unit

    Replacing consumables 2.2.5 Replacing the Transfer Belt Unit After the Transfer Belt Unit replacement message has appeared, printing is possible, but the printing quality reduces. Immediately replace the Transfer Belt. Turn the power of this machine off, then disconnect the power cable and interface cable. Open the Front Cover.
  • Page 30 Replacing consumables Insert the protection sheet under the Transfer Belt Unit. % Insert the protection sheet until it stops. Lower the Transfer Belt Unit guide. [Maintenance/Troubleshooting] 2-17...
  • Page 31 Replacing consumables Hold the handles at the right and left, then carefully pull out the Transfer Belt Unit. % Pull out the Transfer Belt Unit horizontally. Not doing so may damage the surface. % After pulling out the Transfer Belt Unit halfway, draw out it while holding the handles on the right and left sides.
  • Page 32 Replacing consumables Remove the protection materials of the new Transfer Belt Unit. Carefully insert the new Transfer Belt Unit along the guides at the right and left. % Insert the Transfer Belt Unit horizontally. Not doing so may damage the surface. % Insert the Transfer Belt to the back.
  • Page 33 Replacing consumables Pull out the protection sheet. Close the Right Door. [Maintenance/Troubleshooting] 2-20...
  • Page 34 Replacing consumables Install all of Toner Cartridge, Waste Toner Bottle, and Imaging Unit. CAUTION Do not touch the copper terminals of the Toner Cartridge and Imaging Unit. Doing so may cause stat- ic electricity to damage the product. % For information on how to install a Toner Cartridge, refer to page 2-3. % For information on how to install a Waste Toner Bottle, refer to page 2-12.

  • Page 35: Replacing A Toner Filter

    Replacing consumables 2.2.6 Replacing a Toner Filter The Toner Filter is in the Transfer Belt package. Pull the filter case out from the main unit. Push the Toner Filter from the bottom up, then take it out of the case. Take a new Toner Filter out of the plastic bag.

  • Page 36: Replacing A Fusing Unit

    Replacing consumables Install the filter case in the main unit. Select [Utility] - [Administrator Settings] - [System Settings] - [Expert Adjustment] - [Life] - [New Release] - [Toner Filter], then reset the counter. 2.2.7 Replacing a Fusing Unit After the Fusing Unit replacement message has appeared, printing is possible, but the printing quality re- duces.
  • Page 37 Replacing consumables Open the Fusing Cover. Lower the levers at the right and left. Remove the Fusing Unit. [Maintenance/Troubleshooting] 2-24...
  • Page 38 Replacing consumables Take a new Fusing Unit out of the package box. % Do not touch the surface of the Fusing Roller. Lift the levers at the right and left. Remove protection materials. Lower the levers at the right and left. [Maintenance/Troubleshooting] 2-25...
  • Page 39 Replacing consumables Lower the lever at the bottom. Insert a new Fusing Unit to the back until it is fixed. Lift the lever at the bottom. [Maintenance/Troubleshooting] 2-26...

  • Page 40: Replacing A Staple Kit Sk-602

    Replacing consumables Close the Fusing Cover. Close the Right Door. % If the Right Door is not closed, check that the Fusing Unit is installed correctly. Select [Utility] - [Administrator Settings] - [System Settings] - [Expert Adjustment] - [Life] - [New Release] - [Fusing Unit], then reset the counter.
  • Page 41 Replacing consumables Pull the tab. Pull out the Staple Cartridge. Lift an empty Staple Case while holding its both edges, then pull out it from the Staple Cartridge. Mount a new Staple Case in the Staple Cartridge. [Maintenance/Troubleshooting] 2-28...
  • Page 42 Replacing consumables Insert the Staple Cartridge until it clicks. Return the tab to the original position. Close the Left Cover. [Maintenance/Troubleshooting] 2-29...

  • Page 43: Replacing A Staple Kit Sk-501

    Replacing consumables 2.2.9 Replacing a Staple Kit SK-501 Rotate the Finisher FS-P03 90 degrees. Open the cover of the Finisher FS-P03. Take the Staple Cartridge out of the Finisher FS-P03. Lift an empty Staple Case while holding its both edges, then pull out it from the Staple Cartridge. [Maintenance/Troubleshooting] 2-30...
  • Page 44 Replacing consumables Mount a new Staple Case in the Staple Cartridge. Insert the Staple Cartridge until it clicks. Close the cover of the Finisher FS-P03. Rotate the Finisher FS-P03 90 degrees to return it to its original position. [Maintenance/Troubleshooting] 2-31...

  • Page 45: Clearing Paper Jam And Staple Jam

    Clearing Paper Jam and Staple Jam...

  • Page 46: To Prevent A Paper Jam

    To prevent a paper jam Clearing Paper Jam and Staple Jam To prevent a paper jam To prevent a paper jam, check the following points. Do the paper match the specifications of this machine? Is the paper (in particular, the feeding side) even? Is this machine installed on a stable and horizontal location that has a hard and even surface? Is the paper kept away from humid conditions? Do you always align the paper guide to the paper size after loading paper into a tray? (If the paper guide...

  • Page 47: When A Paper Jam Has Occurred

    When a paper jam has occurred When a paper jam has occurred To prevent a failure, carefully remove jammed paper so that it does not tear. Even if only a large or small slip of paper is left in this machine, it will cause a paper feed failure, resulting in a paper jam. 7CAUTION A print image is not fused before it is processed in the fusing unit.

  • Page 48: Clear Procedure

    When a paper jam has occurred Clear procedure Pull the lever (1), then open the Right Door (2). % When opening the Right Door, be sure to fold the Manual Feed Tray in advance. Carefully pull out the jammed paper. NOTICE If you touch the surface of the Transfer Belt Unit or Transfer Roller, it may reduce printing quality.

  • Page 49: Clearing A Paper Jam In Tray 1

    When a paper jam has occurred Close the Right Door. 3.2.3 Clearing a paper jam in Tray 1 7CAUTION The area around the fusing unit is hot. To avoid a burn injury, be careful not to touch any parts except for the specified knob and dial.
  • Page 50 When a paper jam has occurred Carefully pull out the jammed paper. NOTICE If you touch the surface of the Transfer Belt Unit or Transfer Roller, it may reduce printing quality. Be careful not to touch the surface of the Transfer Belt Unit or Transfer Roller. Close the Right Door.

  • Page 51: Clearing A Paper Jam In Tray 2/3

    When a paper jam has occurred Flip through the removed paper, the align the edges. Load paper into Tray 1, then close the tray. 3.2.4 Clearing a paper jam in Tray 2/3 Tray 2/3 is available when the optional Paper Feed Unit is installed. Open the Right Door of Tray 2/3.

  • Page 52: Clearing A Paper Jam In The Adf

    When a paper jam has occurred Flip through the removed paper, the align the edges. Load paper into Tray 2/3, then close the tray. 3.2.5 Clearing a paper jam in the ADF Open the ADF Cover. Remove the remaining original from the Document Feed Tray. [Maintenance/Troubleshooting]...
  • Page 53 When a paper jam has occurred Open the ADF. Remove the jammed original. Close the ADF. Close the ADF Cover. [Maintenance/Troubleshooting]...

  • Page 54: Clearing A Paper Jam In The Duplex Option

    When a paper jam has occurred 3.2.6 Clearing a paper jam in the Duplex Option Pull the lever (1), then open the Right Door (2). % When opening the Right Door, be sure to fold the Manual Feed Tray in advance. Carefully pull out the jammed paper.

  • Page 55: Clearing A Paper Jam In The Fusing Unit

    When a paper jam has occurred 3.2.7 Clearing a paper jam in the Fusing Unit 7CAUTION The area around the fusing unit is hot. To avoid a burn injury, be careful not to touch any parts except for the specified knob and dial. In case your hand or any other part of your body comes in contact with the heated section, immediately run it under cold water and seek medical assistance.
  • Page 56 When a paper jam has occurred Open the Fusing Cover. Carefully pull out the jammed paper. % If you cannot remove the paper downward, remove it from the upper side of the Fusing Unit. NOTICE If you touch the surface of the Transfer Belt Unit or Transfer Roller, it may reduce printing quality. Be careful not to touch the surface of the Transfer Belt Unit or Transfer Roller.
  • Page 57 When a paper jam has occurred Close the Fusing Cover. Press down the levers (2 places). Close the Right Door. [Maintenance/Troubleshooting] 3-13...

  • Page 58: Clearing A Paper Jam In The Finisher (Bizhub C3850Fs Only)

    When a paper jam has occurred 3.2.8 Clearing a paper jam in the Finisher (bizhub C3850FS only) Pull the lever (1), then open the Right Door (2). % When opening the Right Door, be sure to fold the Manual Feed Tray in advance. Check the Processing Tray of the Finisher, then carefully pull out the jammed paper from the outlet.

  • Page 59: Troubleshooting For Paper Jam

    Troubleshooting for paper jam Troubleshooting for paper jam Symptom Cause Action Multiple sheets are fed out as a Sheet edges are not aligned. Remove sheets, align their edg- stack of paper. es, then load them into a tray again. Paper is damp. Remove the damp paper, then replace it with new dry paper.
  • Page 60 Troubleshooting for paper jam Symptom Cause Action A paper jam has occurred in the Paper is not loaded in the correct Remove the jammed paper, then paper tray. position in the paper tray. correctly load paper into the pa- per tray. The number of sheets in the pa- Remove excessive sheets in the per tray exceeds the maximum...

  • Page 61: Clearing A Staple Jam

    Clearing a staple jam Clearing a staple jam 3.4.1 Clearing a staple jam in the Staple Kit SK-501 Rotate the Finisher FS-P03 90 degrees. Open the cover of the Finisher FS-P03. Take the Staple Cartridge out of the Finisher FS-P03. Lift the Face Plate, then remove jammed or spilled staples.
  • Page 62 Clearing a staple jam Return the Face Plate until it clicks. Insert the Staple Cartridge until it clicks. Close the cover of the Finisher FS-P03. Rotate the Finisher FS-P03 90 degrees to return it to its original position. Tips After clearing a staple jam, conduct idle stapling twice. [Maintenance/Troubleshooting] 3-18...

  • Page 63: Clearing A Staple Jam In The Staple Kit Sk-602

    Clearing a staple jam 3.4.2 Clearing a staple jam in the Staple Kit SK-602 Open the Left Cover. Pull the tab. Pull out the Staple Cartridge. Lift the Face Plate, then remove one staple sheet. [Maintenance/Troubleshooting] 3-19...
  • Page 64 Clearing a staple jam Return the Face Plate until it clicks. Insert the Staple Cartridge until it clicks. Return the tab to the original position. Close the Left Cover. Tips After a staple jam is cleared, idle stapling is conducted one to nine times depending on the conditions. [Maintenance/Troubleshooting] 3-20...

  • Page 65: Troubleshooting

    Troubleshooting...

  • Page 66: The Power Is Not Turned On

    The power is not turned on Troubleshooting The power is not turned on Check the Power Switch for the status. Check whether the power plug of this machine is firmly plugged into the power outlet. Also check that the breaker has not tripped. Check that the Power Switch is turned ON.

  • Page 67: The Touch Panel Is Not Displayed

    The Touch Panel is not displayed The Touch Panel is not displayed If a certain length of time has elapsed without any operations being carried out on this machine, the Touch Panel may turn off. Check the following items: Select [Utility] - [Accessibility] - [Brightness Adjustment], then adjust the contrast (brightness) of the Touch Panel.

  • Page 68: Cannot Print

    Cannot print Cannot print 4.3.1 Cannot print Description of problem Check points Remedy A message saying Is the power turned on? Check the Power Switch of this machine. "Printer is not connect- If a hub is used, also check the hub power. ed"...
  • Page 69 Cannot print Description of problem Check points Remedy Print processing on the Is another printer speci- Check the specified printer name. computer has finished, fied? but printing does not Is the network or USB Make sure that the cables are correctly connect- start.
  • Page 70 Cannot print Description of problem Check points Remedy Printing in user authenti- Are the user name or ac- Enter the correct user name, account name and cation or account track count name, and pass- password. mode is not available. word correct? Is the user authentica- Enable user authentication or account track on tion or account track en-...

  • Page 71: Problems On Print Quality

    Cannot print 4.3.2 Problems on print quality Description of problem Cause Remedy No data is printed. A Toner Cartridge is Remove the Toner Cartridge, then check it for damaged. damage. If the Toner Cartridge is damaged, re- place it. One or more Imaging Remove Imaging Unit, then check them for Unit are damaged.

  • Page 72: When The Bit Count Does Not Match Between The Server And The Client

    Cannot print Description of problem Cause Remedy Image colors run. A Toner Cartridge is Remove the Toner Cartridge, then check it for The background is dirty. damaged. damage. If the Toner Cartridge is damaged, re- The degree of gloss is place it.
  • Page 73 Cannot print Click [Browse], and specify the setup information file [ntprint.inf] on the client computer to which the network drive is assigned. % Specify the following file. [z:\Windows\System32\DriverStore\FileRepository\ntprint.inf_xxx] In the path above, "z" represents the assigned network drive. "_xxx" at the end of this path varies depending on the driver version.

  • Page 74: Cannot Perform Network Scanning

    Cannot perform network scanning Cannot perform network scanning Description of problem Check points Remedy Cannot send data. Is the volume per E-mail to If the volume of one E-mail message ex- be sent exceeding the maxi- ceeds the maximum capacity of the mum receiving capacity of SMTP server for reception, an error oc- the SMTP server?

  • Page 75: Cannot Perform Fax/Internet Fax

    Cannot perform fax/internet fax Cannot perform fax/internet fax 4.5.1 Cannot perform Fax TX Description of problem Check points Remedy Cannot send data. Was the transmission proce- Check the transmission procedure, then dure carried out correctly? resend the fax. Is the fax number you en- If you are using a destination in the Ad- tered for the destination cor- dress Book or Program, the registered...

  • Page 76: Cannot Perform Fax Rx

    Cannot perform fax/internet fax 4.5.2 Cannot perform Fax RX Description of problem Check points Remedy Cannot receive faxes. Is the power turned on? Check the Power Switch of this ma- chine. If a hub is used, also check the hub power.

  • Page 77: Cannot Perform Copy

    Cannot perform copy Cannot perform copy Description of problem Check points Remedy Copying does not start. Are the doors of the machine Close the doors of the machine secure- securely closed? Has paper of the correct size Load paper of the appropriate size into for the original been loaded the paper tray.
  • Page 78 Cannot perform copy Description of problem Check points Remedy An output copy is curled. Curls may appear depending Remove the paper from the paper tray, on the paper type (recycled turn it over, then load it again. paper, for example). Replace with new dry paper.

  • Page 79: Trouble In Use Of Finisher Fs-P03

    Trouble in use of Finisher FS-P03 Trouble in use of Finisher FS-P03 Description of problem Check points Remedy The Finisher FS-P03 Turn the power of this machine off and on to re- does not function. set the Finisher FS-P03. Have you loaded paper Paper on which an image without margins has on which an image with- been printed will not be stapled because the sen-...

  • Page 80: Trouble In Use Of Finisher (Bizhub C3850Fs)

    Trouble in use of Finisher (bizhub C3850FS) Trouble in use of Finisher (bizhub C3850FS) Description of problem Check points Remedy The device cannot be Use of the device can be continued by temporar- used due to a Finisher ily isolating the Finisher from the device. failure.

  • Page 81: Major Messages And Actions

    Major messages and actions Major messages and actions Check the displayed message, then take the appropriate action. If messages other than those listed below have been displayed, follow them to perform processing. Warning messages Message Description Remedy [Memory Overflow] Not enough memory to print on a Print only the first page.

  • Page 82: Error Messages

    Major messages and actions Message Description Remedy [Setting an administrator The default administrator pass- Change the administrator password password is required in order word remains unchanged in from the default to any password. to improve security.] [Quick Security Setting]. A warning is released one minute af- ter it has occurred.
  • Page 83 Major messages and actions Message Description Remedy [Paper Size Mismatch] Paper of the specified size is not Load the correct paper into the dis- loaded into a tray. played tray. [Paper Empty] A print job was executed by Load paper into the Manual Feed specifying the Manual Feed Tray.
  • Page 84 Major messages and actions Message Description Remedy [Out of the Range of Auto The auto zoom ratio setting ex- Specify the zoom ratio between 25 Zoom] ceeds the allowable range. and 400%. [Place Original on Glass] The original of an invalid size is Scan the original from the Original loaded on the ADF.

  • Page 85: Service Call

    Major messages and actions Message Description Remedy [Exceeds number of pages You tried to print more pages This error is remedied automatically. for stapling in Group setting.] than can be stapled. [Mixed original cannot be set During stapling, different paper Cancel the job or the staple setting.

  • Page 86: Checking Counters

    Checking Counters...

  • Page 87: Checking The Counter

    Checking the counter Checking Counters Checking the counter The counter indicates the total number of pages printed on this machine on a function or color basis. This information will help you gain an understanding of the usage status of this machine. Tap [Counter].
  • Page 88 Index...
  • Page 89 Index Transfer Roller Replace ............... 2-14 Cleaning Troubleshooting ADF ................1-7 Copy ..............4-13 Control Panel ............1-4 Fax RX ..............4-12 Exhaust Air Duct ............1-4 Fax TX ..............4-11 Laser Lenses ............1-8 Internet Fax RX ............ 4-12 Manual Feed Tray ..........1-5 Internet Fax TX ............
  • Page 90 http://konicaminolta.com A3GN-9567-33A 2015. 2 © 2013...

This manual is also suitable for:

Bizhub c3850Bizhub c3852fs

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