Polycom VVX410 Reference Manual

Polycom VVX410 Reference Manual

Telnet officeedge complete
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TelNet OfficeEdge℠ Complete
Reference Guide
IP Phone/Calling Features  Voice Mail  Personal Assistant Toolbar
Dialing
To dial phone number or extension
Lift your handset and dial the phone number, (OR, with
handset on-hook, dial number and press Dial or press
Speakerphone button
). For:
Local call – dial the 7-digit local number
Long distance – dial the 10-digit phone number
(area code + local number)
International – dial 011 + country code + city code +
number
Internal extension – dial the 4-digit extension
To Speed Dial – (requires set up)
1)
Press 1-digit code, or # plus 2-digit code assigned to the
number you want to dial.
2)
Then lift handset, press Speakerphone button or press Dial.
Note: If account codes are assigned to your phone, you may be
prompted to enter a code to complete the call.
Phone Guide
Polycom VVX410 model phone
Main Keys
Home
Headset
Mute
Speakerphone
NOTE: Be sure to use a surge protector with your phone.
R38-410 v1.0
| Polycom VVX410 IP Phone
.
.
.
Your Phone Calling Features
Phone Views
Your phone has four main Views: Home, Calls, Active Call and
Lines View (the default).
To change Views:
For Home View, press
.
Press
again to alternate between Home and Lines
View.
Note: If your phone is idle, you can access Home and Lines
view. If your phone has multiple calls, or one held call, you can
access Home, Lines and Calls view.
Home View
Home View displays icons you can select to access phone
functions.
Lines View
Lines View displays your phone Lines, monitored Lines (if
enabled), Favorites, and soft keys.
If your phone is idle, you can:
Press a Line key to access the dialer.
Press a monitored Line or Favorite to call that number. A
monitored line (BLF Key) will show a flashing green bar if it
is ringing and a solid red bar if it is on a call.
TelNet OfficeEdge Complete Reference Guide
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Summary of Contents for Polycom VVX410

  • Page 1 | Polycom VVX410 IP Phone TelNet OfficeEdge℠ Complete Reference Guide IP Phone/Calling Features  Voice Mail  Personal Assistant Toolbar Dialing Your Phone Calling Features To dial phone number or extension Phone Views Lift your handset and dial the phone number, (OR, with...
  • Page 2: Entering Data

    Calls View Placing Calls You can access Calls View if your phone has multiple calls in Pick up the handset, or press progress, or you have one held call. Enter the phone number, and press Send. Calls View displays a list of all your calls. Or enter phone number first, then press Dial, pick up the handset, or press ...
  • Page 3: Contact Directory

    Transfer Call direct to Voice Mail Timesaver: Placing Conference Calls To transfer directly to voicemail: If you have an active and a held call, press Join to set up a conference. During a live call, press More, More, then VMxfr. Enter the extension number and press Enter.
  • Page 4: Additional Phone Features

    These can be added up to the VVX410 set’s limit of 9 total line keys; speed dial keys are displayed where line keys are not being used by BLF Keys or Line Appearance Keys.
  • Page 5: Call Forwarding

    To cancel Call Waiting for a Single Call IMPORTANT NOTE about 911: Because VOIP  Lift handset. Press (Voice over Internet Protocol) service works The Call Waiting service is turned off so that you can make differently than traditional phone service, VOIP an uninterrupted phone call.
  • Page 6 Quick Dial Guide To set up/update Speed Dial 100 (2-digit codes) From your phone  Quick Dial Guide Dial 75, press # and listen for tone. Enter the 2-digit code plus the 10-digit phone number you would like assigned followed by #. (Recorded message Call Forward confirms code was programmed.) From Personal Assistant Toolbar...
  • Page 7 Accessing Voicemail and Your Voice Portal You can access your Voice Mail and personal Voice Portal Voice Messaging Main Menu using your own phone:  Press Voicemail Listen to Messages   OR - Dial 86 from your phone. Busy Greeting Menu No Answer Greeting Menu Your administrator provides you with the phone number/ Compose Message Menu...
  • Page 8: First Time Login

    Personal Assistant Toolbar The Personal Assistant Toolbar allows you to control much of your OfficeEdge Complete phone and call management functionality right from your PC through Microsoft Outlook or Microsoft Internet Explorer. You can manage your incoming and outgoing messages, maintain up-to-date connection information, and configure controls on your calls and voice mail. Check the Save Username and Save Password options if First Time Login you want to avoid being prompted for this information...
  • Page 9 Personal Assistant Toolbar Icon Key Personal Directory - dial phone numbers saved in your Login - log in and out of Assistant. Icon color indicates personal directory by clicking them. status. Grey: Not logged in. Green: Logged in. Red: Login attempt failed.

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