Problem
There are repeating
marks in the topcoat.
The holographic topcoat
shows irregular darker
areas.
There are particles of
holographic topcoat
beyond the trailing edge
of the card.
The topcoat shows wavy
lines along the length of
the card.
The topcoat is spotty,
especially on the leading
edge of the card.
The topcoat shows
opaque areas along a
short edge of the card.
52
Probable Cause
The heated roller is dirty.
The temperature for
applying the holographic
topcoat is too high.
The temperature for
applying the holographic
topcoat is too high.
The temperature for
applying the topcoat is
too high.
The overlay material is
wound in the wrong
direction on the take‐up
spool.
The temperature for
applying the topcoat is
too high.
Solution
Clean the laminator. Refer to "Clean the
Laminator" on page
A‐12. If the problem
continues to occur, contact your service
provider.
Decrease the laminator temperature for the
overlay material. Refer to the Printer
Manager "Laminate Type" section of the
printer's Installation and Administrator's
Guide.
Topcoat particles, or flash, can become
attached to the card. Try to brush off the
particles.
Clean the laminator. Refer to "Clean the
Laminator" on page
Decrease the laminator temperature for
the overlay material. Refer to the Printer
Manager "Laminate Type" section of the
printer's Installation and Administrator's
Guide.
Note: Reducing the temperature can reduce
the number of particles, but does not
eliminate them.
Decrease the laminator temperature for the
overlay material. Refer to the Printer
Manager "Laminate Type" section of the
printer's Installation and Administrator's
Guide.
Process another card to allow the overlay
material to reset itself. If it doesn't, remove
the cartridge and turn the take‐up spool
clockwise several turns.
Decrease the laminator temperature for the
overlay material. Refer to the Printer
Manager "Laminate Type" section of the
printer's Installation and Administrator's
Guide.
If the problem continues to occur, contact
your service provider for assistance.
A‐12.
Troubleshooting