VTech ErisStation VCS702 User Manual
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VTech ErisStation VCS702 User Manual

Conference phone with two wireless mics
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ErisStation
Conference Phone
with Two Wireless Mics
User's manual
busines s phones.v tec h.c om
BC
Model: VCS702

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Summary of Contents for VTech ErisStation VCS702

  • Page 1 ErisStation Conference Phone with Two Wireless Mics User’s manual busines s phones.v tec h.c om Model: VCS702...
  • Page 2 Congratulations on purchasing your new VTech product. Before using this product, please read Important safety instructions on page i of this manual. This manual includes the information and procedures necessary to install and operate your new VTech product. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product.

  • Page 3: Important Safety Instructions

    Important safety instructions When using your ErisStation Conference Phone, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning.
  • Page 4 in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc. Only put the wireless mic next to your mouth when it is in normal talk mode. The power cables are intended to be correctly oriented in a vertical or floor mount position.

  • Page 5: Table Of Contents

    Table of contents Introduction ......... 1 3-way conference ........17 Call waiting ..........18 About ErisStation Conference Phone ..1 Paging ..........18 Parts checklist ........1 Chain dialing ........19 Getting Started ......2 Phonebook ........ 20 Connect base unit ........2 About the phonebook ......20 Install battery to the wireless mic ..3 Add a phonebook entry .......20 Before use ..........4...
  • Page 6 Table of contents Appendix ........30 Battery ..........30 Troubleshooting ....... 31 Maintenance ......36 FCC, ACTA and IC regulations ........ 37 ® The RBRC seal ......38 California Energy Commission battery charging testing instructions ....39 For cETL compliance only ..40 Limited warranty .......

  • Page 7: Introduction

    Quick start guide Power Line Adapter Connection box Phone line cord connector cable Telephone line cord A C power cord DC power cable To purchase any accessories or replacements, visit our website at http://businessphones.vtech.com or call 1-800-595-9511. In Canada, call 1-800-267-7377.

  • Page 8: Getting Started

    Getting Started Connect base unit Connect the base unit as shown below. Wall outlet V C S 7 0 2 V C S 7 0 2 T E L L IN E T E L L IN E Slots AC power cord DSL filter (optional, not included) DC power...

  • Page 9: Install Battery To The Wireless Mic

    Getting Started Install battery to the wireless mic 1. Plug the battery connector securely into the socket inside the battery compartment. Insert the battery with the label THIS SIDE UP facing up onto the battery compartment. 2. Slide the battery door until it clicks into place. 3.

  • Page 10: Before Use

    Getting Started Before use Check for dial tone Lift the wireless mics from the charging cradles, and then put them on the table. After that, press . If you hear a dial tone, and see that the status indicators turns green on both the base unit and the wireless mics, the installation is successful.

  • Page 11: Base Unit Overview (Front)

    Getting Started Base unit overview (front) Speaker Status indicators Indicate the system status. See also Status indicators overview on • page 9. • Press to show the menu. • Press to select an item, or save an entry or setting in a menu. •...
  • Page 12 Getting Started • Press to scroll through the menu, phonebook, or call log. • Press to adjust the ringer volume. • During a call, press to adjust the listening volume. • Press to make, answer, or end a call. Dialing keys •...

  • Page 13: Base Unit Overview (Rear)

    Getting Started Base unit overview (rear) Adapter jack...

  • Page 14: Wireless Mic Overview

    Getting Started Wireless mic overview Microphone • Functions as an extended microphone of the base unit during a call. Status indicator Indicates the system status. See also Status indicators overview on • page 9. • During a call, press to mute or end mute all microphones in the system. Battery door Charging contacts...

  • Page 15: Status Indicators Overview

    Getting Started Status indicators overview Status indicators on the base unit Power up • Green for about two seconds. On a call • Green during a call. • Red when the system is muted during a call. Incoming call • Flash green when there is an incoming call.

  • Page 16: Settings

    Settings Using the Menu You can enter the menu to change the settings. In the ringers menu, you can adjust the ringer volume and select the ringer tones for incoming calls. In the set date/time menu, you can set the date and time which will be displayed on the base unit when idle, or showing caller ID information.

  • Page 17: Ringer Tone

    Settings Ringer tone You can choose from different ringer tones on the base unit. Press when the base unit is not in use. to scroll to Ringers, and then press Press to scroll to Ringer tone, and then press Press The base unit displays RINGER TONE with the current setting.

  • Page 18: Lcd Language

    Settings LCD language You can select English, French, or Spanish to be used in the base unit screen display. Press when the base unit is not in use. Press to scroll to Settings, and then press Press to choose LCD language. to choose English, FRANçAIS, or ESPAñOL, and then press Press .

  • Page 19: Key Tone

    Settings Key tone You can adjust the key tone volume or turn the key tone off for the base unit. If the key tone is on, the base unit beeps with each key press. If the key tone is off, there are no beeps when you press the keys.

  • Page 20: Area Code

    Settings Area code If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored in the call log without the area code. Press when the base unit is not in use.

  • Page 21: Reset

    Settings Reset You can reset the base unit to the default settings. Once the base unit is reset, all your customized settings and redial entry will be deleted. All the phonebook records, call log entries and speed dial entries will remain. The default settings are listed below. Feature Default Value Speakerphone volume...

  • Page 22: Conference Phone Operation

    Conference phone operation Make a call Press on the base unit. When you hear a dial tone, dial the number with the dialing keys (0-9, , or ). The screen displays the elapsed time as you talk (in hours, minutes, and seconds). Use a wireless mic during a call During a call, lift a wireless mic from the base unit charging cradle, and then put it on the table.

  • Page 23: Mute

    Conference phone operation Mute The mute function allows you to hear the other party but the other party cannot hear you. • During a call, press on the base unit or a wireless mic. The base unit displays Muted. The status indicators on the base unit and wireless mics turn red. All microphones in the system are muted.

  • Page 24: Call Waiting

    Conference phone operation Public switched telephone network (PSTN) provides traditional landline phone service to residences and many other establishments. Private branch exchange (PBX) is a private telephone network used within a company, It allows a single access number to provide several lines to outside callers while providing a range of external lines to internal callers or staff.

  • Page 25: Chain Dialing

    Conference phone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the phonebook, call log, or the last number dialed while you are on a call using the base unit. Chain dialing can be particularly useful when you are required to enter a PIN code to access a conference call.

  • Page 26: Phonebook

    Phonebook About the phonebook The phonebook can store up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. • When you access the phonebook without an entry, the base unit displays Phonebook empty.

  • Page 27: Review Phonebook Entries

    Phonebook Review phonebook entries Phonebook entries displays in alphabetical order. ( ) when the base unit is not in use. The base unit displays the Press first entry in the phonebook. Press to browse through the phonebook. -OR- 1. Press when the base unit is not in use.

  • Page 28: Edit A Phonebook Entry

    Phonebook Edit a phonebook entry Search for the desired entry in the phonebook (see Review phonebook entries or Alphabetical search on page 21). When the desired entry displays, press again to choose Edit contact. Press The base unit displays EDIT NUMBER. Use the dialing keys to edit the number. •...

  • Page 29: Delete All Phonebook Entries

    Phonebook Delete all phonebook entries Press when the base unit is not in use. again to select Phonebook. Press to scroll to Delete all, and then press Press . The base unit displays Delete all contacts?. Press to confirm. The base unit displays All contacts deleted, and then returns to previous menu.

  • Page 30: Reassign A Speed Dial Entry

    Phonebook Reassign a speed dial entry Press when the base unit is not in use. again to select Phonebook. Press Press to scroll to Speed dial, and then press Press , , or a dialing key (0 or 1-9) to choose an occupied speed dial location, and then press twice.

  • Page 31: Call Log

    Call log About caller ID This product supports caller ID services offered by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number after the first or second ring. Caller lD allows you to see the name, number, date and time of calls.

  • Page 32: Review The Call Log

    Call log Review the call log Review the call log to find out who called, to return the call, or to copy the caller’s name and number into your phonebook. ( ) when the base unit is not in use. Press 2.

  • Page 33: Dial A Call Log Entry

    Call log Dial a call log entry Search for the desired call log entry (see Review the Call log on page 26). When the desired entry displays, press on the base unit to dial. Delete a call log entry Search for the desired call log entry (see Review the Call log on page 26). When the desired entry displays, press twice.

  • Page 34: Wireless Mic Registration

    Your wireless mics are pre-registered. If for some reason, you want to purchase replacement wireless mics (VCS702-WM), visit our website at http://businessphones.vtech.com or call 1-800-595-9511. In Canada, call 1-800-267-7377. You should register your new wireless mics to the base unit following the instructions below.

  • Page 35: To Deregister A Wireless Mic

    Wireless mic registration To deregister a wireless mic You may also deregister manually a wireless mic that you not going to use for some time. Remove battery from the wireless mic, and then press and hold on the wireless mic. While you press and hold , insert battery back into the wireless mic (see page 3).

  • Page 36: Appendix

    • Use only the batteries provided or equivalent. To order a replacement, visit our website at http://businessphones.vtech.com or call 1-800-595-9511. In Canada, call 1-800-267-7377. • Do not dispose of the batteries in a fire. Check with local waste management codes for special disposal instructions.

  • Page 37: Troubleshooting

    Troubleshooting If you have difficulty with your conference phone, please try the suggestions below. For customer service, visit our website at http://businessphones.vtech.com or call 1-800-595-9511. In Canada, call 1-800-267-7377. My ErisStation Conference Phone does not work at all. After powering up the base unit with a correct setup (page 2), the LCD display will show the default name of the base, “ErisStation”.
  • Page 38 Troubleshooting The base unit does not ring when there is an incoming call. • Make sure there is a dial tone before use (page 4). • Make sure the ringer volume of the base unit is not set to off (page 10). •...
  • Page 39 Troubleshooting If that still does not work, the wireless mic might have lost its connection to the base unit. Re-register all the wireless mics with the base unit (page 28). Remove the wireless mic from the charging cradle. Press again. The status indicator under the button should turn green.
  • Page 40 Troubleshooting Status Indicator on the wireless mic flashes orange even after a long period of charging. The efficiency of the battery might have been reduced after being used for some time. • Make sure the wireless mic is placed in the charging cradle correctly (page 3) when charging.
  • Page 41 Troubleshooting I hear other calls when using the telephone. • Disconnect the base unit from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone/PBX service. Contact your telephone service provider (charges may apply) or PBX system administrator.

  • Page 42: Maintenance

    Maintenance Taking care of your ErisStation Conference Phone Your conference phone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the wireless mic down gently. Save the original packing materials to protect your ErisStation Conference Phone if you ever need to ship it.

  • Page 43: Fcc, Acta And Ic Regulations

    FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.

  • Page 44: The Rbrc ® Seal

    FCC, ACTA and IC regulations If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty. If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service.

  • Page 45: California Energy Commission Battery Charging Testing Instructions

    California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled.

  • Page 46: For Cetl Compliance Only

    Ne surchargez pas les prises de courant et les rallonges. Débranchez cet appareil de la prise de courant et communiquez avec le département de service à la clientèle de VTech dans les cas suivants : • Lorsque le cordon d’alimentation est endommagé ou écorché.
  • Page 47 For cETL compliance only adéquate. Une flammèche dans un tel endroit pourrait provoquer un incendie ou une explosion. De tels environnements peuvent comprendre: des endroits où l’on utilise de l’oxygène médical sans ventilation adéquate; des gaz industriels (dissolvants de nettoyage, des vapeurs d’essence, etc.); une fuite de gaz naturel, etc.
  • Page 48 For cETL compliance only À propos des microphones sans fil • Confidentialité: Les mêmes caractéristiques qui constituent des avantages pour les téléphones sans fil affichent également des restrictions. Les appels téléphoniques sur les téléphones conférence sans fil sont transmis entre le combiné sans fil et le socle par le biais d’ondes radio; il y a donc la possibilité que vos conversations téléphoniques sans fil soient interceptées par des équipements de réception radio se trouvant dans la portée du combiné...

  • Page 49: Limited Warranty

    What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
  • Page 50 Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.

  • Page 51: Technical Specifications

    Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Wireless mic: 1921.536-1928.448 MHz Base unit: 1921.536-1928.448 MHz Channels Nominal effective Maximum power allowed by FCC and IC. Actual operating range may vary range according to environmental conditions at the time of use. Optimal and minimum Optimal distance between the base unit/wireless mic and the participant: distances...
  • Page 52 Designed to fit your home. And your life. VTech Communications, Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. ErisStation is a registered trademark of VTech Communications, Inc. ® Orbitlink Wireless Technology is a trademark of VTech Communications, Inc.

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