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Troubleshooting
If that still does not work, the wireless mic might have lost its connection to the base unit.
1.
Re-register all the wireless mics with the base unit (page 28).
2.
Remove the wireless mic from the charging cradle.
3.
Press
again. The status indicator under the
If that still does not work, you might have a defective battery or a defective wireless mic.
Please contact customer service for assistance.
•
Every time the base unit is powered up, the wireless mics will need some time to connect
to the base unit. Please allow at least one minute for the wireless mic and base unit to
synchronize before use after the base unit has powered up.
•
If your have more than one ErisStation Conference Phone with in the office, use
the paging function (page 18) to identify the wireless mics that are connected to the
corresponding base unit. Make sure that they are not mixed up between each ErisStation
Conference Phone.
The callers cannot hear me when I am using the wireless mic.
•
Make sure the wireless mic is not muted during a call.
•
Move the wireless mic closer to the base unit. It may be out of range.
•
Speak to the wireless mic at a distance of no more than 3 feet (page 16).
•
Reset the base unit. Unplug the AC power cord from the wall outlet. Wait for approximately
15 seconds, and then plug it back in. Allow at least one minute for the wireless mic and
base unit to synchronize.
•
If your have more than one ErisStation Conference Phone in the office, use the paging
function (page 18) to identify the wireless mics that are connected to the corresponding
base unit. Make sure that they are not mixed up between each ErisStation Conference
Phone.
•
Other electronic products such as HAM radios and other DECT phones can cause
interference with your ErisStation Conference Phone. Try installing your ErisStation
Conference Phone as far away as possible from these types of electronic devices.
Status Indicator on the wireless mic flashes orange.
The wireless mic has low battery.
•
Place the wireless mic onto the charging cradle for recharging.
For optimal battery life performances:
•
Charge the wireless mics for up to 8 hours before the first time of use.
•
Return the wireless mics to the charging cradle after use. Charge them for at least 30
minutes before subsequent uses.
button should turn green.
33
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