VTech ErisStation VCS704 User Manual

VTech ErisStation VCS704 User Manual

Dect 6.0 conference phone with wireless mics
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ErisStation
TM
Wireless Conference System
Conference Phone with Wireless Mics
User's manual
busines s phones.v tec h.c om
BC
Model: VCS704

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Summary of Contents for VTech ErisStation VCS704

  • Page 1 ErisStation Wireless Conference System Conference Phone with Wireless Mics User’s manual busines s phones.v tec h.c om Model: VCS704...
  • Page 2 This manual includes the information and procedures necessary to install and operate your new VTech product. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at http://businessphones.vtech.com. ErisStation and Orbitlink Wireless Technology are trademarks of VTech Communications, Inc.
  • Page 3: Table Of Contents

    Table of contents Introduction .......1 Dial mode ..........17 Area code ..........17 About ErisStation Conference Phone ...1 Loop gain ...........18 Parts checklist ........1 Reset ..........18 Getting Started ......2 Phonebook .......19 Connect base unit .......2 About the phonebook ......19 Install battery to the wireless microphone unit ........3 Add a phonebook entry .....19 Lift the wireless microphone unit ..4...
  • Page 4 Table of contents Appendix ........29 Battery ..........29 Troubleshooting ......30 Important safety instructions ...35 Precautions for users of implanted cardiac pacemakers ....36 Operating range .......36 California Energy Commission battery charging testing instructions ......37 Maintenance ......37 About wireless microphone units ....38 ® The RBRC seal .......38 Limited warranty ......39...
  • Page 5: Introduction

    (x4) Quick start guide Adapter Connection box Phone line cord connector cable Telephone line cord A C power cord DC power cable To purchase any accessories or replacements, visit our website at http://businessphones.vtech.com or call 1-800-595-9511. In Canada, call 1-800-267-7377.
  • Page 6: Getting Started

    Plug one end of the DC power cable into the base unit, and plug the other end into the VCS704 jack of the power adapter. Route the cord through the slots. Plug one end of the telephone line cord into the TEL LINE jack of the power adapter, and plug the other end into a wall jack.
  • Page 7: Install Battery To The Wireless Microphone Unit

    Getting Started Install battery to the wireless microphone unit 1. Place the battery with the label THIS SIDE UP facing up onto the battery compartment. 2. Push the battery gently until it is fully inserted. 3. Slide the battery door until it clicks into place. 4.
  • Page 8: Lift The Wireless Microphone Unit

    Getting Started Lift the wireless microphone unit Your wireless microphone unit works when it is lifted during a call. 1. Push the wireless microphone unit as shown above. 2. Lift the wireless microphone unit from its bottom. • For best performance, speak to the microphone on the wireless microphone unit at a distance of no more than 3 feet.
  • Page 9: Base Unit Overview (Front)

    Getting Started Base unit overview (front) Speaker LCD display Status indicators • Indicates the system status. See also Status indicators overview on page 9. • Press to show the menu. • Press to select an item, or save an entry or setting in a menu. •...
  • Page 10 Getting Started • Press to scroll through the menu, phonebook, or call log. • Press to adjust the ringer volume. • During a call, press to adjust the listening volume. • Press to make, answer, or end a call. Dialing keys •...
  • Page 11: Base Unit Overview (Rear)

    Getting Started Base unit overview (rear) Status indicator Indicates the system status. See also Status indicators overview on page 9. • Rear microphone Adapter jack...
  • Page 12: Wireless Microphone Unit Overview

    Getting Started Wireless microphone unit overview Microphone • Functions as an extended microphone of the base unit during a call Status indicator Indicates the system status. See also Status indicators overview on page 9. • • During a call, press to mute or unmute all microphones in the system. Battery door Charging contacts...
  • Page 13: Status Indicators Overview

    Getting Started Status indicators overview Status indicators on the base unit Power up • Green for about two seconds. On a call • Green during a call. • Red when the system is muted during a call. Incoming call • Flashes green when there is an incoming call.
  • Page 14: Conference Phone Operation

    Conference phone operation Make a call Press on the base unit. When you hear a dial tone, dial the number with the dialing keys (0-9, , or ). The screen displays the elapsed time as you talk (in hours, minutes, and seconds). Answer a call Press on the base unit to answer an incoming call.
  • Page 15: Mute

    Conference phone operation Mute The mute function allows you to hear the other party but the other party cannot hear you. • During a call, press on the base unit or a wireless microphone unit. The base unit displays Muted. All microphones in the system are muted until the mute function is turned off.
  • Page 16: Call Waiting

    Conference phone operation Call waiting When you subscribe to call waiting service from your telephone service provider, you hear an alert beep if someone calls while you are already on a call. • Press on the base unit to put the current call on hold and take the new call. •...
  • Page 17: Chain Dialing

    Conference phone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the phonebook, call log, or the last number dialed while you are on a call using the base unit. Chain dialing can be particularly useful when you are required to enter a PIN code to access a conference call.
  • Page 18: Settings

    Settings Using the Menu You can enter the menu to change the settings. In the ringers menu, you can adjust the ringer volume and select the ringer tones for incoming calls. In the settings menu, you can change the settings for the date and time, LCD language, base name, key tone, dial mode, area code, and loop gain.
  • Page 19: Ringer Tone

    Settings Ringer tone You can choose from different ringer tones on the base unit. Press when the base unit is not in use. until the base unit displays Ringers, and then press Press to highlight Ringer tone, and then press Press The base unit displays RINGER TONE with the current setting.
  • Page 20: Lcd Language

    Settings LCD language You can select English, French, or Spanish to be used in the base unit screen display. Press when the base unit is not in use. until the base unit displays Settings, and then press Press to choose LCD language. Press to choose English, Français, or Español, and then press Press...
  • Page 21: Key Tone

    Settings Key tone You can turn the key tone on or off for the base unit. If the key tone is on, the base unit beeps with each key press. If the key tone is off, there are no beeps when you press the keys. Press when the base unit is not in use.
  • Page 22: Loop Gain

    Settings Loop gain The default settings of the loop gain feature is Off. Turn this feature on only when the callers cannot hear you well, and you are using a public switched telephone network (PSTN) line. Press when the base unit is not in use. Press until the base unit displays Settings, and then press until the base unit displays Loop gain, and then press...
  • Page 23: Phonebook

    Phonebook About the phonebook The phonebook can store up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. • When you access the phonebook without an entry, the base unit displays Phonebook empty.
  • Page 24: Review Phonebook Entries

    Phonebook Review phonebook entries Phonebook entries displays in alphabetical order. ( ) on the base unit when the base unit is not in use. The base Press unit displays the first entry in the phonebook. Press on the base unit to browse through the phonebook. -OR- 1.
  • Page 25: Edit A Phonebook Entry

    Phonebook Edit a phonebook entry Search for the desired entry in the phonebook (see Review phonebook entries or Alphabetical search on page 20). When the desired entry displays, press again to choose Edit contact. Press The base unit displays EDIT NUMBER. Use the dialing keys to edit the number. •...
  • Page 26: Delete All Phonebook Entries

    Phonebook Delete all phonebook entries Press when the base unit is not in use. Press to scroll to Phonebook, and then press to scroll to Delete all, and then press Press . The base unit displays Delete all contacts? to confirm. The base unit displays All contacts deleted, and then Press returns to idle.
  • Page 27: Reassign A Speed Dial Entry

    Phonebook Reassign a speed dial entry Press when the base unit is not in use. to scroll to Phonebook, and then press Press to scroll to Speed dial, and then press Press Press , , or a dialing key (0 or 1-9) to choose an occupied speed dial location, and then press twice.
  • Page 28: Call Log

    Call log About caller ID This product supports caller ID services offered by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number after the first or second ring. Caller lD allows you to see the name, number, date and time of calls.
  • Page 29: Review The Call Log

    Call log Review the call log Review the call log to find out who called, to return the call, or to copy the caller’s name and number into your phonebook. ( ) on the base unit when the base unit is not in use. Press 2.
  • Page 30: Dial A Call Log Entry

    Call log Dial a call log entry Search for the desired call log entry (see Review the Call log on page 25). When the desired entry displays, press on the base unit to dial. Delete a call log entry Press on the base unit when the base unit is not in use.
  • Page 31: Wireless Microphone Unit Registration

    Wireless microphone unit registration Your wireless microphone units are pre-registered. If for some reason, you want to purchase replacement wireless microphone units (VCS704-WM), visit our website at http://businessphones.vtech.com or call 1-800-595-9511. In Canada, call 1-800-267-7377. You should register your new wireless microphone units to the base unit following the instructions below.
  • Page 32: To Deregister A Wireless Microphone Unit

    Wireless microphone unit registration To deregister a wireless microphone unit You may also deregister manually a wireless microphone unit that you not going to use for some time. Remove battery from the wireless microphone unit, and then press and hold on the wireless microphone unit.
  • Page 33: Appendix

    • Use only the batteries provided or equivalent. To order a replacement, visit our website at http://businessphones.vtech.com or call 1-800-595-9511. In Canada, call 1-800-267-7377. • Do not dispose of the batteries in a fire. Check with local waste management codes for special disposal instructions.
  • Page 34: Troubleshooting

    Troubleshooting If you have difficulty with your conference phone, please try the suggestions below. For customer service, visit our website at http://businessphones.vtech.com or call 1-800-595-9511. In Canada, call 1-800-267-7377. My ErisStation Conference Phone does not work at all. After powering up the ErisStation Conference Phone with a correct setup (page 2), the LCD display will show the default name of the base, “ErisStation”.
  • Page 35 Troubleshooting The ErisStation Conference Phone does not ring when there is an incoming call. • Make sure there is a dial tone before dialing. • Make sure the ringer volume of the base unit is not set to off (page 14). •...
  • Page 36 Troubleshooting If that still does not work, the wireless microphone unit might have lost its connection to the base unit. Re-register all the wireless microphone units with the base unit (page 27). Remove the wireless microphone unit from the charging cradle. Press again.
  • Page 37 Troubleshooting Status Indicator on the wireless microphone unit flashes orange even after a long period of charging. The efficiency of the battery might have been reduced after being used for some time. • Make sure the wireless microphone unit is placed in the charging cradle correctly (page 3) when charging.
  • Page 38 Troubleshooting I hear other calls when using the telephone. • Disconnect the base unit from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone/PBX service. Contact your telephone service provider (charges may apply) or PBX system administrator.
  • Page 39: Important Safety Instructions

    Important safety instructions When using your ErisStation Conference Phone, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning.
  • Page 40: Precautions For Users Of Implanted Cardiac Pacemakers

    Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients •...
  • Page 41: California Energy Commission Battery Charging Testing Instructions

    California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled.
  • Page 42: About Wireless Microphone Units

    About wireless microphone units • Privacy: The same features that make a wireless microphone unit convenient create some limitations. Calls on conference phones are transmitted between the base unit and the wireless microphone unit by radio waves, so there is a possibility that the wireless microphone unit conversations could be intercepted by radio receiving equipment within range of the wireless microphone unit.
  • Page 43: Limited Warranty

    What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
  • Page 44 Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.
  • Page 45: Fcc, Acta And Ic Regulations

    FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
  • Page 46 FCC, ACTA and IC regulations If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty. If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service.
  • Page 47: Technical Specifications

    Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Wireless microphone unit: 1921.536-1928.448 MHz Base unit: 1921.536-1928.448 MHz Channels Nominal effective Maximum power allowed by FCC and IC. Actual operating range may vary range according to environmental conditions at the time of use. Optimal and minimum Optimal distance between the base unit/wireless microphone unit and the participant: distances...
  • Page 48 Designed to fit your home. And your life. VTech Communications, Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. ErisStation and Orbitlink Wireless Technology are trademarks of VTech Communications, Inc. Specifications are subject to change without notice.

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