If You Need Help; Return Of Defective Units; Limited Warranty - Zoom 5341J Quick Start Manual

If You Need Help

We encourage you to register your product and to notice the many support options
available from Zoom. Please go to www.zoomtel.com/techsupport From here you can
register your modem and/or contact our technical support experts and/or use our
intelligent database SmartFacts
US: (617) 753-0963

Return of Defective Units

Please contact your local distributor or retailer for factory-authorized repair or
replacement of your in-warranty defective product. If you are unable to reach your
distributor or retailer, you can contact Zoom Technical Support in the United States by
calling: (617) 753-0963
Please note that you are responsible for any charges (including brokerage or customs
and duties) associated with shipping the defective unit to Zoom for repair. During the first
year Zoom will pay return ground shipping to the customer in the continental U.S. After
the first year you may be required to pay a shipping and handling fee. Any applicable
customs, duties and brokerage charges to import the product are your responsibility.

Limited Warranty

Zoom Telephonics, Inc. warrants this product against defects in material and
workmanship for a warranty period of 2 years. To read the full warranty, please see
www.zoomtel.com/cablewarranty
Safety Issues & Warnings
WARNING: Risk of electric shock. Do NOT expose to water or moisture.
The cable modem is a high-performance communications device designed for home and office
environments.
Do NOT use the cable modem outdoors. Keep the cable modem in an environment that is
between 0°C and 40°C (between 32°F and 104°F).
To avoid overheating the cable modem, do NOT place any object on top of the cable modem.
Do NOT place the cable modem in a confined space.
Do NOT restrict the flow of air around the cable modem.
The manufacturer assumes no liabilities for damage caused by any improper use of the cable
modem.
Make sure the voltages and frequency of the power outlet matches the electrical rating labels
on the power cube.
FCC Statement
This device complies with Class B Part 15 of the FCC Rules. The device generates, uses and can radiate
radio frequency energy and, if not installed and used as instructed, may cause harmful interference to
radio communication. Only Coaxial cables are to be used with this device in order to ensure compliance
with FCC emissions limits. Accessories connected to this device by the user must comply with FCC
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and/or get warranty information.