Zoom Cable Modem User Manual
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Zoom Cable Modem User Manual

Zoom Cable Modem User Manual

Global village cable modem bundle for macintosh
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Cable Modem
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Summary of Contents for Zoom Cable Modem

  • Page 1 Cable Modem Cable Modem Cable Modem Cable Modem User’s Guide for Macintosh ®...
  • Page 2 Notice Notice Notice Copyright 2001 Zoom Telephonics, Inc. and its Licensors. The Global Village Communication logo is a registered trademark of Zoom Telephonics, Inc. Apple, the Apple logo, AppleTalk, and Macintosh are registered trademarks of Apple Computer, Inc. Other trademarks referenced are the property of their respective owners.

  • Page 3: Table Of Contents

    Contents About This Manual ............4 Package Contents ............... 4 What You Will Also Need ............. 5 1 Installing Your Cable Modem ........6 Requesting Cable Modem Service......... 6 Configuring Your Macintosh’s Network Settings..... 9 Connecting Your Modem............ 13 Automated Synchronization ..........15 2 Using Your Cable Modem..........

  • Page 4: About This Manual

    About This Manual About This Manual About This Manual About This Manual This User’s Guide provides explanations and step-by-step instructions for installing and using your new Global Village cable modem bundle. Package Contents Package Contents Package Contents Package Contents Before you begin, check that you have all the items necessary to complete installation and connect to the Internet.

  • Page 5: What You Will Also Need

    Ethernet port rather than a 10BT Ethernet port. If so, you will need to purchase an AAUI-15-to-10BT adapter. • Cable modem service provided by your cable company. The service must be DOCSIS (Data Over Cable Service Interface Specification) compatible. •...

  • Page 6: Installing Your Cable Modem

    Installing Your Cable Modem Installing Your Cable Modem Installing Your Cable Modem This chapter explains how to connect your new cable modem to your Macintosh and illustrates a typical cable installation in your home or office. Note: If your cable company provides you with an installation procedure, follow it instead of the procedure described in this chapter.
  • Page 7 ____________________ ____________________ Cable Modem MAC A Cable Modem MAC A Cable Modem MAC A Cable Modem MAC Ad d d d dress dress dress dress (on modem’s bottom label above small bar code) (on modem’s bottom label above small bar code) (on modem’s bottom label above small bar code)
  • Page 8 Network. The Network pane appears. Under the Configure drop-down tab, choose Built-in Ethernet or Ethernet. Make sure that the TCP/IP tab is foremost. Find the 12- character Hardware Address (E-MAC Address) and note it in the table above. Global Village Cable Modem User’s Guide...

  • Page 9: Configuring Your Macintosh's Network Settings

    On the main toolbar, from the File menu, choose Configurations. In the Configurations dialog box, click Duplicate. The Duplicate Configuration dialog box appears. Type a name of your choosing, such as“GV Cable Modem,” and click OK. 1 Installing Your Cable Modem...
  • Page 10 The Configurations dialog box appears again. Highlight your new configuration—in our example, GV Cable Modem—and click Make Active. Global Village Cable Modem User’s Guide...
  • Page 11 Now continue with Connecting Your Modem on page 12. For Mac OS X For Mac OS X For Mac OS X For Mac OS X From the Dock, choose System Preferences and then Network. The Network pane appears. 1 Installing Your Cable Modem...
  • Page 12 From the Location: drop-down list box, select New Location…. In the dialog box, type a name of your choosing, such as “GV Cable Modem,” and click OK. Under the Configure drop-down tab, choose Built-in Ethernet or Ethernet. Make sure that the TCP/IP tab is foremost and make sure that Using DHCP is highlighted in its Configure: drop-down list box.

  • Page 13: Connecting Your Modem

    10BaseT (Ethernet) Cable iMac Note: Make sure you have given the Cable Modem MAC Address and Ethernet Adapter MAC Address to your cable company before you connect the modem. See page 6 if you need help determining these addresses.
  • Page 14 Plug the power adapter into the wall socket. The READY and 10BT lights on the front panel come on. The cable modem now receives power and starts the synchronization process as described below. Global Village Cable Modem User’s Guide...

  • Page 15: Automated Synchronization

    This completes the installation of the modem. Please turn to the next chapter, Using Your Cable Modem. Tip:If you want to use your cable modem with more than one Mac, please contact your cable service provider or Global Village Sales at 800-631-3116.

  • Page 16: Using Your Cable Modem

    Note: At this time you may also want to install and use other software, such as the value-added software included with your Cable Modem CD or the software furnished by your cable service provider. Refer to the CD(s) for installation instructions.

  • Page 17: Unplugging The Modem

    Unplugging the Modem Unplugging the Modem If you unplug the cable modem or if power is lost for any reason, all communication between the modem and the cable system is terminated. When the power is restored, the modem must go through the synchronization process before you can connect to the Internet.

  • Page 18: Appendix A Front Panel Information

    Front Panel Information Front Panel Information Front Panel Information The table below defines each of the lights on your cable modem’s front panel. Note: After you've correctly installed your Mac cable modem, the READY light, 10BT light, and SYNC light go on to indicate that the unit is fully operational.

  • Page 19: Appendix B Troubleshooting Tips

    (See page 7.) Make sure you have given the proper cable modem name and model number to your cable service provider. You will find this information on the modem’s bottom case label.
  • Page 20 Verify that your cable modem service is working. If all else fails, you should reinstall the cable modem. If that fails, please call Global Village Technical Support. Q: Why does the power to my cable modem go on and off? A: Check that you are using the power adapter that came with your cable modem.
  • Page 21 Make sure there is no video amplifier on the same line with the cable modem. (A video amplifier prevents data from returning to the cable provider's central office.) Tip: Sometimes, when your cable modem service is restored after a disruption, you may experience difficulty communicating.

  • Page 22: Appendix C Regulatory Information

    The manufacturer declares under sole responsibility that this equipment is compliant to Directive 1999/5/EC(R&TTE Directive) via the following: Directives Standards 73/23/EEC EN 60950 89/336/EEC EN 55024 89/336/EEC EN 55022 The product is CE marked. Global Village Cable Modem User’s Guide...
  • Page 23 Appendix C Regulatory Information...
  • Page 24 2181-A 27237 ©2001...

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