Reporting Safety Defects - Mitsubishi ECLIPSE 2011 User Manual

Reporting Safety Defects

For vehicles sold in U.S.A.
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying
Mitsubishi Motors North America, Inc.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in a
group of vehicles, it may order a recall and remedy cam-
paign. However, NHTSA cannot become involved in
individual problems between you, your dealer, or
Mitsubishi Motors North America, Inc.
To contact NHTSA, you may call the Vehicle Safety Hot-
line toll-free at 1-888-327-4236 (TTY: 1-800-424-9153);
go to
http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street, SW.,
Washington, DC 20590.
You can also obtain other information about motor vehi-
cle safety from http://www.safercar.gov.
To contact Mitsubishi Motors North America, Inc. call 1-
888-648-7820 or write to:
N01047200345
Mitsubishi Motors North America, Inc.
Customer Relations Department
P.O. Box 6400
Cypress, CA 90630-0064
For vehicles sold in Canada
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify Trans-
port Canada, in addition to notifying Mitsubishi Motor
Sales of Canada, Inc. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
To contact Mitsubishi Motor Sales of Canada, Inc. call 1-
888-576-4878 or write to:
Mitsubishi Motor Sales of Canada, Inc.
Customer Relations Department
P.O. Box 41009
4141 Dixie Road
Mississauga, ON L4W 5C9
I n f o r ma t i o n P r o v i d e d b y :
Customer assistance/Reporting Safety Defects
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