Resolving Projector Issues; Resolving Connection Issues; Resolving Projector Errors; Resolving Image Issues - SMART Board 480i6 Configuration And User's Manual

C H A P T E R 6
Troubleshooting your interactive whiteboard system
To resolve operation issues, complete the following tasks:

Resolving connection issues

To resolve connection issues, complete the following tasks:
Confirm that the USB cable is properly connected from a fully functional USB receptacle on the
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computer to the interactive whiteboard.

Resolving projector issues

Resolving projector errors

Resolving image issues

To resolve common image issues, complete the following tasks:
Ensure the computer or other video source is on and set to display a resolution and refresh rate
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supported by the projector (see Video format compatibility on page 23).
Ensure the video source is properly connected to the projector.
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Press the Input Select button on the remote control or [[Control Panel]] to switch to the correct
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video source.
If these tasks don't resolve the issue, refer to the following sections for additional troubleshooting
information.

Loss of signal

If a video source signal is not detected, out of
range of the projector's support video modes or
the signal is being switched to a different device
or input, the projector doesn't show a source
signal and instead displays the SMART logo on
a blue screen.
41 smarttech.com/kb/170584