Problem Solutions And Tips; Help If Problems Occur - Fujitsu AMILO Operating Instructions Manual

Problem solutions and tips

Comply with the safety information in the "Safety" manual and the chapter
"Getting started", Page
If a fault occurs, try to rectify it in accordance with the measures described in the following documents:
• in this chapter
• in the documentation relating to the peripheral devices
• in the Help sections for the individual programs
• in the documentation for the operating system in use.

Help if problems occur

Should you ever have a problem with your computer that you cannot solve yourself, in many cases
you can solve it quickly using the SystemDiagnostics program pre-installed on your computer.
► To start theSystemDiagnostics program, click Start - Programs - Fujitsu Siemens
Computers - SystemDiagnostics.
or
► To start theSystemDiagnostics program, click Start - Programs - Fujitsu - SystemDiagnostics.
► If a problem is detected during the test run, the SystemDiagnostics program outputs
a code (e.g. DIFS code YXXX123456789123).
► Take a note of this DIFS code and the ID number of your device. The ID number can
be found on the type rating plate on the back of the casing.
► If you still need assistance resolving the problem, contact the relevant Help Desk for
your country (see the Help Desk List or go to "http://ts.fujitsu.com/support"). Have
the ID/serial No. of your system and the DIFS code ready.
AMILO Desktop Operating Manual, edition 3
6, when attaching or detaching cables.
Problem solutions and tips
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