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Problem solutions and tips
Problem solutions and tips
Refer to the safety notes in the "Safety/regulations" manual and in the
started", Page 13
If a fault occurs, try to rectify it in accordance with the measures described in the following documents:
•
in this chapter
•
in the documentation relating to the peripheral devices
•
in the Help sections for the individual programs
•
in the documentation for the operating system in use.
Help if problems occur
Should you encounter a problem with your computer that you cannot resolve yourself:
► Note the ID number of your device. The ID number is found on the type rating
plate on the back, the underside or the top of the casing.
► Contact the Service Desk responsible for your country for clarification of the problem:
"http://support.ts.fujitsu.com/contact/servicedesk". When you do this, please have
ready the ID number and serial number of your system.
Troubleshooting
Power-on indicator remains unlit after you have
switched on your device
Cause
The mains voltage supply is faulty.
Internal power supply overloaded.
28
chapter when connecting or disconnecting cables.
Troubleshooting
► Check whether the power cable is plugged
properly into the device and a grounded
mains outlet.
► Pull the power plug of the device out of the
mains outlet.
► Wait approx. 3 min.
► Plug the power plug into a properly grounded
mains outlet again.
► Switch the device on.
"Getting
Fujitsu
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